34 call center manager jobs at 22 companies in Moosup, CT
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
Automated Health Systems: The enlightened choice in health service management.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
Rodenhiser Home Services: Family-owned Massachusetts home-services providing plumbing, HVAC, electrical, remodeling, and architectural services to homeowners.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
Beacon Bank: Full-service regional bank serving the Northeast.
2+ YOERequires 2 years of banking experience, 1 year of call center experience, and 6–12 months in the Beacon Bank Call Center. Associate degree preferred; team supervision, training, communication, sales, and MS Office skills required.
Rockland Trust: Full-service commercial bank serving individuals and businesses.
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid
Rocky Hill, Connecticut, United States
$21-$24/hrHybridFull Time
United Way of Connecticut: Nonprofit statewide human-services organization connecting Connecticut residents to food, housing, health, child-care, crisis, and other essential support.
High school diploma or GED plus relevant experience; backgrounds in social work, psychology, counseling, human services, housing, case management, advocacy, or call centers are suitable.
Brown University Health: Provides clinical care, medical education, and biomedical research services.
5+ YOEMinimum 5 years call center experience, supervisory experience preferred; proficient computer and communication skills; high school diploma or equivalent required.
Rhode Island Blood Center: Nonprofit blood-center network supplying blood and stem-cell products and medical services to hospitals and patients.
5+ YOE3+ MgmtBachelor's in business/management/marketing/communications (or equivalent); 5+ years in sales/telemarketing; 3+ years supervisory experience; call center or blood banking experience preferred.
Rhode Island Blood Center: Nonprofit blood center supplying blood products and transfusion services to Rhode Island hospitals and patients.
5+ YOE3+ MgmtBachelor's degree or equivalent, 5+ years sales/telemarketing experience, 3+ years supervisory experience (call center preferred), ability to set goals, coach staff, and monitor contact center performance.
The Miriam Hospital: Jewish-founded, private nonprofit Rhode Island hospital providing primary, secondary, and tertiary care to adolescents and adults.
5+ YOE5+ years contact/call center experience, supervisory experience preferred, high school diploma equivalent, strong communication and computer proficiency, ability to supervise up to 30 FTEs.
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
3+ YOE3+ years customer service or sales experience (preferably financial), call center experience preferred, strong communication, problem-solving, time management, and computer proficiency; high school diploma required.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEAnswering and managing incoming calls, scheduling appointments, verifying registration/insurance, using practice management systems and office software, and performing administrative clinic tasks.
Office Suite, phone system, practice management systems
Behavioral Health Network: Provides mental health and substance use disorder treatment services.
3+ YOE2+ MgmtBachelor's degree in a related field, 3+ years of intake and behavioral health experience, and 2+ years of supervisory experience. Requires leadership, analytical, communication, EHR, call-center, and Microsoft Office skills.
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Home Remodeling Marketing Dept Lead; Appointment Setting & Lead Conversion Manager
Ashland, Massachusetts, United States
$100k-$150k/yrOnsiteFull Time
United Home Experts: Family-owned New England exterior remodeling contractor serving homeowners with roofing, siding, windows, doors, and painting.
Experience in B2C lead conversion, appointment setting, inside sales, call centers, or customer acquisition; team leadership, coaching, metrics analysis, performance management, and cross-functional communication skills required.
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
Boston Battery Wholesale LLC: Locally owned automotive battery and specialty-parts wholesaler serving dealers, repair businesses, and retail customers.
High school diploma or equivalent; strong customer service, communication, time-management, computer, internet and phone skills; call-center experience helpful.