15 call center manager jobs at 10 companies in Orangevale, CA
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Call Center Representative I
Stockton, California, United States
$22-$27/hr OnsiteFull Time
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
1mo
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CALL CENTER REPRESENTATIVE
Vacaville, California, United States
$17/hr OnsiteFull Time
Manage high-volume outbound calls, identify income-eligible customers, schedule appointments, maintain accurate records; high school diploma/GED required, CRM familiarity preferred.
Appointments Plus, CRM
3w
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Call Center Manager - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$81k-$116k/yr HybridFull Time
5+ MgmtRequires 5+ years leading supervisors or customer service teams in a high-volume contact center, operational metrics experience, leadership and coaching skills, and Microsoft Office proficiency.
Microsoft Office, CRM
3w
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Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$72k-$88k/yr HybridFull Time
2+ MgmtRequires 2+ years of leadership experience in a high-volume call center, employee coaching and performance management, strong communication and problem-solving skills, and proficiency with Microsoft Office and contact center technologies.
Microsoft Office, CRM, Workforce Management
1mo
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Call Center Supervisor- West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$52k-$74k/yr HybridFull Time
2+ YOE1+ MgmtHigh school diploma; 2+ years call center experience with 1+ year lead/ supervisory experience; knowledge of workforce management and real-time analysis; strong written and verbal communication and escalation management.
Workforce Management, Real-Time Analysis
3w
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Call Center Team Lead - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$60k-$72k/yr HybridFull Time
2+ YOE1+ MgmtRequires 2+ years in a high-volume call center and 1+ year as a team lead, mentor, coach, or lead representative, plus customer service, communication, problem-solving, Microsoft Office, and CRM experience.
Microsoft Office, CRM
1mo
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Crisis Center Supervisor
Sacramento, California, United States
$96k-$119k/yr OnsiteFull Time, Temporary
4+ YOE1+ MgmtSupervise crisis center operations, train and coach staff/volunteers, meet KPI reporting, complete crisis training and exam, and work flexible hours including on-call; bachelor’s degree or 4 years crisis experience; 1+ year leadership experience.
Microsoft Word, iCarol, EHR
1w
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HR Contact Center Representative - REMOTE
Tallahassee or Saint Paul or Sacramento
$18-$20/hr RemoteFull Time
1+ YOEHigh school diploma/GED required; strong written and verbal communication skills required. HR, call center, or case management experience and Spanish proficiency are preferred.
ServiceNow, Salesforce
4w
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Medi-Cal Provider Contact Center Manager- West Sacramento, CA - Hybrid
California or West Sacramento
$76k-$108k/yr HybridFull Time
9+ YOE5+ MgmtBachelor's preferred;9+ years customer service/telephone operations;5+ years supervisory experience;knowledge of Medi-Cal/claims processing preferred;experience with CRM, telephony, call platforms and workforce management tools;strong analytical and communication skills.
CRM, telephony solutions, call platforms, workforce management tools
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1w
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Medi-Cal Provider/Member Services Organization Deputy Director- West Sacramento, CA (Hybrid)
West Sacramento or Any City
$81k-$116k/yr HybridFull Time
5+ YOERequires 5+ years of operational leadership in healthcare, managed care, Medicaid, or healthcare operations; call center leadership; metrics analysis; client engagement; and strong leadership and communication skills. Bachelor's degree preferred.
HIPAA, Medicaid
1mo
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Director of Dispatch Operations (2053)
Sacramento, California, United States
$100k-$130k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience;5+ years dispatch/field service/call center leadership;3+ years managing managers;experience with workforce planning, KPIs, dashboards, and 24/7 global teams.
Microsoft Power BI, Tableau, RingCentral, Slack, Microsoft Teams, Microsoft Office, Microsoft Excel
3w
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Technical Support Representative
McClellan, California, United States
$22-$25/hr HybridFull Time
1+ YOE1-3 years call center technical support experience; proficient with iOS ecosystem; CompTIA A+/Network+ or equivalent; strong troubleshooting, communication, multitasking, and time-management skills.
iOS
2mo
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Outpatient Intake Coordinator
Citrus Heights, California, United States
$23-$25/hr OnsiteFull Time
Requires active RADT, SUDRC, CADC or SUDCC, high school diploma/GED, current TB test, strong communication, organizational and project management skills; healthcare or call-center experience preferred.
VISTA, EMR
1w
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Community Support Outreach Specialist
Sacramento, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma or GED, at least one year of case management, patient care, customer service, or call center experience, valid California driver's license and vehicle insurance, and current TB clearance.
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