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44 call center manager jobs at 36 companies in Palmdale, CA

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Operations - Call Center Manager
Ontario, California, United States
$28-$30/hr OnsiteFull Time
Unicare Community Health Center
Unicare Community Health Center: Operates community health clinics providing comprehensive outpatient medical services.
5+ YOE5+ MgmtBachelor's degree required, 5+ years progressive call center leadership, healthcare call center experience preferred; bilingual English/Spanish; HIPAA knowledge; supervisory and workflow development experience.
eClinicalWorks, Epic, NextGen, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
Family Health Care Centers of Greater Los Angeles
Family Health Care Centers of Greater Los Angeles: Non-profit community health center providing comprehensive medical care.
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
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1mo
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Call Center Operations Manager
West Hollywood, California, United States
$90k/yr OnsiteFull Time
Omega Law Group
Omega Law Group: Provides legal representation for personal injury and employment cases.
Manage and coach intake team, conduct and oversee client intakes, evaluate case eligibility, provide escalation support, track performance metrics; Spanish speakers encouraged.
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1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
Family Insurance Sales
Family Insurance Sales: Independent agency providing personal and commercial insurance solutions.
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
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3w
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Now Hiring: Interim Call Center Manager – Join a Growing, High-Impact Practice with Benefits Included!
Hawthorne, California, United States
$70k/yr OnsiteFull Time, Temporary
Los Angeles Center for Ear Nose Throat and Allergy
Los Angeles Center for Ear Nose Throat and Allergy: Provides specialized ear, nose, throat, and allergy medical care.
Proven call center management experience, KPI and performance management, budgeting/reporting, Microsoft Office proficiency, strong communication and leadership; high school diploma required.
Microsoft Office
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1mo
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Call Center Agent
Los Angeles, California, United States
$25-$35/hr OnsiteFull Time
Gracelight Community Health
Gracelight Community Health: Operates community health clinics providing primary and specialty medical care.
3+ YOEHigh school diploma/GED, minimum 3 years direct customer service experience, excellent telephone and interpersonal skills, experience with EHR/practice management systems preferred, ability to verify insurance and schedule appointments.
electronic health record (EHR), practice management systems
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2w
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AVP/VP, Call Center Team Lead
Los Angeles, California, United States
$91k-$122k/yr OnsiteFull Time
Cathay Bank
Cathay BankNASDAQ: CATY: Provides commercial and consumer financial services and banking solutions.
5+ YOE5+ years treasury management call center or related banking experience, strong treasury product knowledge, leadership, customer service, communication, analytical and problem-solving skills; bachelor's degree preferred.
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
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1mo
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Primary Care Call Center Outreach Agent
Lancaster, California, United States
OnsiteFull Time
Tarzana Treatment Centers
Tarzana Treatment Centers: Provides integrated substance use and mental health treatment services.
High school diploma, valid California driver\u0019s license and insurance, strong phone/customer service skills, data entry, ability to manage high inbound/outbound call volume; bilingual Spanish a plus.
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
Keck Medicine of USC
Keck Medicine of USC: Provides specialized medical care and research via university health system.
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
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3w
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Manager, Patient Service Center
Commerce or Monterey Park
$83k-$104k/yr HybridFull Time
AltaMed
AltaMed: Provides comprehensive healthcare services to underserved Southern California communities.
4+ YOE2+ MgmtBachelor's with 2 years management or HS with 5 years management; minimum 4 years contact center experience, 3 years CRM, 3 years with call center/ACD systems; supervisory experience and hiring responsibilities.
CRM, ACD phone systems
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2w
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Los Angeles, CA (3 Opportunities) - Customer Relations Manager, Call Center Manager, & Risk Manager (Transit)
Los Angeles, California, United States
OnsiteFull Time
Keolis
Keolis: Operates public transportation systems including bus, rail, and bike networks.
Management experience with strong communication, stakeholder and client relationship skills; ability to lead teams, manage budgets/contracts, drive customer satisfaction and labor/union relations.
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1mo
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ROI Call Support Tech I
Ontario, California, United States
$23-$26/hr OnsiteFull Time
Prime Healthcare Services
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
1+ YOEHigh school diploma or equivalent, 1+ year call center experience (healthcare preferred), strong telephone and interpersonal skills, multitasking, documentation, time management, and problem-solving; bilingual English/Spanish.
EMR
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3w
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
L.A. Care Health Plan
L.A. Care Health Plan: Public health plan providing coverage to Los Angeles residents.
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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1mo
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Senior Outbound Sales Manager (Contact Center)
Glendale, California, United States
$130k-$140k/yr HybridFull Time
Public Storage
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
8+ YOE8+ Mgmt8+ years progressive sales leadership in outbound or call center environments; proven ability to lead managers, drive revenue, use data/AI and analytics, manage BPO partners, and present to senior leadership. Bachelor’s preferred.
CRM, dialer, speech analytics, call analytics, AI, dashboards
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3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
Ascendiun
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
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3mo
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Advice RN - Nurse Advice Call Center
Brea, California, United States
$48-$75/hr OnsitePart Time, Full Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
2+ YOERN license in CA; nursing degree; 2+ years in case management/acute care; 7 years acute/ambulatory preferred; Bachelor's degree preferred.
Nursing
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3mo
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Advice RN - Nurse Advice Call Center
Brea, California, United States
$48-$75/hr OnsitePart Time, Full Time
Providence
Providence: Non-profit health system providing comprehensive medical and social services.
2+ YOEGraduate of an accredited nursing school with a California RN license. Requires case management or acute care experience and 2 years of acute or ambulatory nursing experience; bachelor's degree preferred.
Electronic Medical Records (EMR)
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3h
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Residence Attendant-Good Shepherd Center On-Call
Los Angeles, California, United States
$18-$20/hr OnsitePart Time
Catholic Charities of Los Angeles
Catholic Charities of Los Angeles: Provides social services, legal aid, and emergency housing assistance.
High school diploma, GED, or equivalent required. Experience in homeless services, crisis management, conflict resolution, and trauma-informed care preferred. Background check required.
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4d
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Lead Care Manager
Los Angeles, California, United States
$25-$28/hr FieldFull Time
Optima Medical Management Group
Optima Medical Management Group: Provides managed healthcare and behavioral health services for patients.
1+ YOEHigh school diploma/GED, at least 1 year in case management, member care, customer service, or call center work, California driver's license and vehicle insurance, computer and communication skills.
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