3,532 customer service manager jobs at 1,014 companies in Palmdale, CA
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Manager Customer Service
Riverside or Los Angeles
$80k-$90k/yrHybridFull Time
Bourns: Manufacturer of electronic components, sensors, and circuit protection devices.
5+ YOE5–7 years in technical sales, customer service leadership, or a related electronics function preferred; team leadership, operational improvement, customer processes, analytics, and Microsoft Office proficiency required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM, EDI
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
Tokyo Central: Retail chain selling Japanese and Hawaiian grocery products.
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
ArcosaNYSE: ACA: Provides infrastructure products for construction, energy, and transportation sectors.
3+ YOE1+ MgmtBachelor's degree or equivalent; 3+ years customer service experience with 1+ years supervisory experience; strong leadership, communication, conflict-resolution skills; experience with Oracle; ability to analyze performance metrics.
Redwood City or New York City or Los Angeles or California
$75k-$78k/yrHybridFull Time
K&L Wine Merchants: A wine merchant specializing in retail and wholesale sales.
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
Berger Transfer & Storage: Provides residential and commercial moving, storage, and distribution services.
1+ YOEAnswer phones, manage customer orders, coordinate moves, and provide timely customer support; 1 year customer service experience and intermediate Microsoft Word/Excel/Outlook skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Bradshaw Home: Designer and marketer of kitchenware and home cleaning products.
5+ YOEHigh school diploma,5+ years customer service experience with emphasis on order management,Microsoft Office proficiency,experience with order management/ERP/WMS/OMS,strong communication,leadership,and performance management skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, WMS, OMS, ERP, OneNote
Caliber Collision: Provider of automotive collision repair and glass replacement services.
1+ YOEAt least one year of customer-facing experience, strong verbal and written communication, ability to navigate multiple software systems, manage competing priorities, and provide friendly customer service.
Sunny Health & Fitness: Sells and distributes home exercise and fitness equipment.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Crash Champions: Provider of automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with ability to manage high call and email volume.
Mazzella Companies: Provider of lifting, rigging, and crane service solutions.
Respond to customer and sales requests, prepare quotes, enter and manage orders using ERP/CRM, coordinate with production, and provide exceptional customer service; high school diploma required, bachelor\u0002s preferred.
Crash Champions: Provider of national automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, plus the ability to manage high volumes of calls and emails.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Emser Tile: Designs and distributes tile and natural stone products.
Requires ERP ordering-system knowledge, strong customer service and communication skills, attention to detail, problem-solving ability, order-management and sales-cycle knowledge, and adaptability.
Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), IntelliChief, Ticketing system, Knowledge Base
Golden West Packaging Group: Manufactures custom corrugated boxes, folding cartons, and retail displays.
3+ YOERequires 3+ years in customer service roles in fast-paced manufacturing, strong communication and analytical skills, project management ability, Microsoft Office proficiency, and a bachelor's or associate degree preferred.
Credit Union Leasing of America: Enables credit unions to offer competitive indirect vehicle leasing.
Client-facing leadership in leasing operations with strong problem-solving, attention to detail, coaching, client relationship management, and process-improvement skills.
The Seamless Lease Connection, CDK, Reynolds & Reynolds
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ years retail leadership, experience with POS and customer service, ability to lead floor operations, perform manager-on-duty, lift 25-50 lbs, work nights/weekends/early mornings.