30 call center manager jobs at 25 companies in Redlands, CA
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yrOnsiteFull Time
The Bugman: Family-owned providing pest and termite control services.
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Unicare Community Health Center: Operates community health clinics providing comprehensive outpatient medical services.
5+ YOE5+ MgmtBachelor's degree required, 5+ years progressive call center leadership, healthcare call center experience preferred; bilingual English/Spanish; HIPAA knowledge; supervisory and workflow development experience.
eClinicalWorks, Epic, NextGen, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Sky Valley Resort & Caliente Springs Resort: Operates RV and manufactured home resorts in Southern California.
3+ YOE3+ years call center or reservations management, sales leadership and coaching experience; strong data analysis, communication, multitasking, and problem-solving skills; proficiency with RMS and Google Sheets.
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
5+ YOE5+ MgmtBachelor's degree (or equivalent experience), 5+ years medical group office experience including billing/coding, 5+ years supervisory and call center (50+ seats) management, current California driver’s license, BLS certification.
TaxRise: Provides tax resolution and IRS debt settlement services.
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
Western Growers: Advocates for farmers and provides comprehensive health benefit services.
1+ YOEHigh school diploma/GED and 1+ years call center customer service experience; strong written and verbal communication, CRM proficiency, ability to learn new software, and time-management skills; healthcare/HBEX knowledge preferred.
Customer Relationship Management (CRM), PCMI, HealthCare.Gov, Covered California
Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hrOnsiteFull Time
Pedder Auto Group: Operates a network of automotive dealerships in Southern California.
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
Auto Club Enterprises: Provides roadside assistance, insurance, and travel services to members.
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
Business Intelligence Manager 1 - Radiology Call Center - FT - Day
Orange, California, United States
$119k-$231k/yrOnsiteFull Time
University of California, Irvine: Public research university offering higher education and academic degrees.
1+ YOE1+ MgmtExperience supervising staff, strong analytical and reporting skills, advanced Excel and Microsoft Office, project management, budget and HR knowledge, familiarity with radiology modalities and clinical systems, bachelor’s degree or equivalent.
PACS, STAT RAD, EPIC, MYCHART Scheduling, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
Providence: Non-profit health system providing comprehensive medical and social services.
2+ YOEGraduate of an accredited nursing school with a California RN license. Requires case management or acute care experience and 2 years of acute or ambulatory nursing experience; bachelor's degree preferred.
Irvine or Orange County - North or Orange County - South or Orange County - Central
$73k-$89k/yrOnsiteFull Time
Essex Property TrustNYSE: ESS: Owns and operates multifamily apartment communities on the West Coast.
2+ YOE2+ MgmtHigh school diploma required (bachelor's preferred). 2-3 years property management/call center/sales experience and 2-3 years leadership managing 5+ associates preferred. Proficiency with Microsoft Office and CRM; strong communication and analytical skills.
SuperCare Health: Provider of home respiratory and medical equipment services
5+ YOE5+ years in training/LD or related field with 3+ years in healthcare/DME/call center environments; experience building curricula, leading trainers, LMS administration, instructional design, needs assessment and performance measurement.
Learning Management Systems (LMS), Google Workspace, Microsoft Office Suite
Doctor's Assistant - Veterinary Emergency Center of Redlands - CA
Redlands, California, United States
$18-$22/hrOnsiteFull Time
Veterinary Innovative Partners: Operates a network of veterinarian-owned animal hospitals and clinics.
2+ YOEPrepare estimates, communicate between doctors and clients, manage high call volume, document communications, and assist with patient discharge and basic pharmacology; high school diploma and ~2 years veterinary/customer-service experience preferred.
Yum! BrandsNYSE: YUM: Global operator of quick-service restaurant brands.
1+ YOEProficient in Microsoft Office,1–2 years call center experience preferred,strong communication and project management,must manage multiple projects and deadlines.
Valley Hi Toyota: Car dealership selling and servicing new and used vehicles.
Customer-focused appointment setting and lead management; strong communication, organization, and CRM experience preferred; previous customer service or call center experience helpful.
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
1+ YOEManage guest communications and issue resolution across phone and digital channels; 1–2 years call-center experience preferred; strong communication, project management, and relationship skills required.
Mutual of Omaha Mortgage: Provides residential mortgage lending and refinancing services to homeowners.
Call center, sales, or customer service experience; strong phone communication; CRM, phone system, and business tool proficiency; multitasking and time management in high-volume environments.
Ardmore Home Design: Designs and distributes luxury furniture and home décor products.
3+ YOERequires 3+ years of successful inside, outbound, business development, or call center sales experience, proven prospecting and closing ability, strong communication, organization, and sales pipeline management.
Microsoft Outlook, Microsoft Word, Microsoft Excel