56 call center manager jobs at 36 companies in Webster, MA
3mo
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
4w
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Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Experience in Inside Sales or Call Center supervision; proven ability to lead a team, meet metrics, and close sales.
CRM, Call Center Software, Phone
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervise inside sales reps, coach to meet metrics, schedule appointments, strong sales/call-center experience, excellent communication and multitasking skills.
1mo
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Call Center Supervisor
Dorchester, Massachusetts, United States
$57k-$85k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED and 1+ year call center management experience, 1 year supervising staff; computer literate with intermediate Microsoft Excel/Word/Outlook/Teams; EPIC/OCHIN preferred; strong communication and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, EPIC, OCHIN
3d
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Call Center Supervisor/Trainer
Pittsfield or Worcester
$21-$32/hr OnsiteFull Time
2+ YOERequires 2 years of banking experience, 1 year of call center experience, and 6–12 months in the Beacon Bank Call Center. Associate degree preferred; team supervision, training, communication, sales, and MS Office skills required.
Microsoft Office, Microsoft Word, Microsoft Excel
2mo
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Call Center Representative - Plymouth
Plymouth or Brockton or Franklin or Lowell
$19-$21/hr OnsiteFull Time
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Microsoft Office
3w
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Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
3mo
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Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
1d
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Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid
Rocky Hill, Connecticut, United States
$21-$24/hr HybridFull Time
High school diploma or GED plus relevant experience; backgrounds in social work, psychology, counseling, human services, housing, case management, advocacy, or call centers are suitable.
3d
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HR Call Center Administrator
Quincy, Massachusetts, United States
$22-$33/hr HybridFull Time
2+ YOERequires a high school diploma, 2–3 years of office experience, customer service experience, basic computer knowledge, strong telephone and data entry skills, and ability to manage multiple priorities.
Microsoft Office
1mo
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Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOEMinimum 5 years call center experience, supervisory experience preferred; proficient computer and communication skills; high school diploma or equivalent required.
3d
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HR Call Center Administrator (546070)
Quincy, Massachusetts, United States
$22-$33/hr HybridFull Time
2+ YOERequires high school diploma, 2–3 years of office experience, customer service experience, basic computer knowledge, strong telephone and data entry skills, and ability to manage multiple priorities.
Microsoft Office
1mo
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Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
1mo
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Whole Blood Contact Center Manager
Providence, Rhode Island, United States
$86k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's in business/management/marketing/communications (or equivalent); 5+ years in sales/telemarketing; 3+ years supervisory experience; call center or blood banking experience preferred.
1mo
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Whole Blood Contact Center Manager
Providence, Rhode Island, United States
$86k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent, 5+ years sales/telemarketing experience, 3+ years supervisory experience (call center preferred), ability to set goals, coach staff, and monitor contact center performance.
1mo
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Call Center Contact Supervisor
Providence, Rhode Island, United States
$51k-$83k/yr OnsiteFull Time
5+ YOE5+ years contact/call center experience, supervisory experience preferred, high school diploma equivalent, strong communication and computer proficiency, ability to supervise up to 30 FTEs.
3w
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Supervisor, Customer Contact Center
Weymouth, Massachusetts, United States
$80k-$114k/yr OnsiteFull Time
Oversees 24/7 call center operations, staff scheduling, escalation management, coordination with clinical stakeholders, and maintaining service delivery metrics.
3w
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Contact Center Sr Specialist
Johnston, Rhode Island, United States
OnsiteFull Time
3+ YOE3+ years customer service or sales experience (preferably financial), call center experience preferred, strong communication, problem-solving, time management, and computer proficiency; high school diploma required.
1mo
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Practice Assistant II - Call Center
Foxborough, Massachusetts, United States
$18-$25/hr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEAnswering and managing incoming calls, scheduling appointments, verifying registration/insurance, using practice management systems and office software, and performing administrative clinic tasks.
Office Suite, phone system, practice management systems
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