53 call center manager jobs at 44 companies in Whiting, IN
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Call Center Manager
Chicago, Illinois, United States
$67k-$80k/yrOnsiteFull Time
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
2+ YOEHigh school diploma, GED, or equivalent required; bachelor's preferred. Requires 2+ years of call center supervisory or relevant experience, strong communication, computer literacy, and flexible schedule availability.
S&J Plumbing: S&J Plumbing is a privately held residential plumbing and sewer-services serving homeowners around Arlington Heights, Illinois.
Requires call center, customer service, sales, or dispatch management experience; team coaching and KPI management expertise; training program experience; analytical, communication, and leadership skills; and Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM, AI
PaylocityNASDAQ: PCTY: Cloud-based payroll and human capital management software provider.
2+ YOE2+ MgmtBachelor's degree,2+ years leadership in customer service,experience with KPIs/reporting,HCM/payroll or HRIS experience,proficiency with MS Office and Excel,strong interpersonal skills.
Midwest Vision Partners: Private eye-care management platform supporting ophthalmologists and optometrists across its Midwest practice network.
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer support or call centre experience, excellent verbal and written communication, active listening, problem-solving, CRM proficiency, independent time management, and a quiet home office with reliable high-speed internet.
5+ YOE5+ Mgmt5+ years management experience including 2+ years call center management, 2+ years hands-on automotive diagnostics and ADAS calibration, valid driver\u0002s license, ability to lift 50 lbs, 25% overnight travel including air, Microsoft Office 365 proficiency.
Part-Time Call Center 1st Shift - Idealnet Coordinator
North Barrington, Illinois, United States
$16-$18/hrRemotePart Time
Idealease: Commercial truck leasing and rental serving private fleets across North America with maintenance and fleet-management services.
1+ YOEHigh school diploma/GED, 1 year of customer service experience, inbound and outbound calling experience, intermediate Microsoft Office skills, strong communication, prioritization, and time-management abilities.
Part-Time Call Center 2nd Shift - Idealnet Coordinator
North Barrington, Illinois, United States
$16-$18/hrRemotePart Time
Idealease: Commercial truck leasing and rental serving private fleets across North America with maintenance and fleet-management services.
1+ YOEHigh school diploma or GED, 1 year of customer service experience, inbound and outbound call experience, intermediate Microsoft Office skills, 30 WPM typing, communication, multitasking, and time-management skills.
ACCESS Community Health Network: Nonprofit federally qualified health center network providing primary, preventive, behavioral, and support services to Chicagoland communities.
5+ YOE3+ MgmtHigh school diploma/GED required; bachelor's degree preferred. Requires 5+ years in healthcare or contact centers, 3+ years supervising, financial analysis, Microsoft Office, and call center equipment/software proficiency.
AT&TNYSE: T: A leading provider of telecommunications, broadband, and digital connectivity services.
5+ YOERequires 5+ years of related sales experience, bilingual proficiency, and a bachelor's degree preferred. Experience leading telesales teams, analyzing data, developing sales strategies, and managing operations is needed.
Second National BankNASDAQ: OSBC: Private community bank serving Chicagoland individuals and businesses with deposits, lending, mortgages, and wealth management.
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
City of Chicago: Municipal government serving Chicago residents through city services, departments, programs, and public initiatives.
5+ YOE1+ MgmtHigh school diploma or GED plus 5 years dispatching security or emergency calls, including 1 year supervising related operations. Illinois driver's license required; EMD and LEADS certifications required within 6 months.
Oracle CorporationNYSE: ORCL: Cloud infrastructure and enterprise software solutions provider.
2+ YOE2+ years IT experience; knowledge of server/storage/network hardware, structured cabling, inventory management, on-call response, RAID/SAN/SCIS and Linux/Unix/GRUB; strong verbal and written communication.
Call Center Remote Customer Service Representative
Clarendon Hills or Chicago
$17-$19/hrRemoteFull Time, Seasonal
Vimo: Private U.S. SaaS and customer-service provider helping state agencies deliver health insurance and public benefits.
Provide inbound/outbound customer support for health plan enrollment via calls and chat, manage accounts, perform data entry, pass training/certifications, have moderate-advanced computer skills, dedicated home workspace and 35 mb/s wired internet, and pass background check and drug test.
Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yrHybridFull Time
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
Oak Brook or Illinois or Indiana or Wisconsin or Missouri or Kansas or Kentucky or West Virginia or Texas or Oregon or Washington or Alaska
$19-$20/hrHybridFull Time
Chiro One Wellness Centers: Healthcare management organization supporting chiropractic care and wellness clinics.
High school diploma or GED, proven sales goal achievement, strong verbal and written communication, Microsoft Office proficiency, goal orientation, and ability to manage multiple priorities; healthcare or inside sales experience preferred.
CCaaS, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Microsoft Dynamics
Automotive Keys Group: The nation's leading remanufacturer and distributor of replacement automotive keyless entry remotes.
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
Powers Health: Integrated nonprofit healthcare system serving Northwest Indiana.
3+ YOE2+ MgmtHigh school diploma or GED, 3–5 years of patient access experience, and 2+ years supervising healthcare access, registration, scheduling, admissions, or call center teams. EHR experience required; Epic preferred.
Electronic Health Record (EHR), Epic, Microsoft Word, Microsoft Excel, Microsoft Outlook
nVenia: NVenia is a packaging-equipment manufacturer making primary, secondary, and end-of-line systems for food, consumer-goods, and industrial producers.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.