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15 call center supervisor jobs at 13 companies in Compton, CA

2w
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
Family Health Care Centers of Greater Los Angeles
Family Health Care Centers of Greater Los Angeles: Non-profit community health center providing comprehensive medical care.
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
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2w
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
Family Insurance Sales
Family Insurance Sales: Independent agency providing personal and commercial insurance solutions.
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
University of Southern California
University of Southern California: Private research university providing higher education and healthcare services.
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
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1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
Keck Medicine of USC
Keck Medicine of USC: Provides specialized medical care and research via university health system.
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
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13h
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
L.A. Care Health Plan
L.A. Care Health Plan: Public health plan providing coverage to Los Angeles residents.
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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1mo
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Member Contact Center Supervisor
Westminster, California, United States
$32-$40/hr OnsiteFull Time
LBS Financial
LBS Financial: Member-owned cooperative providing personal banking and lending services.
3+ YOE3+ MgmtHigh school diploma, 3+ years call center leadership experience, expertise with core systems, quality assurance, coaching, troubleshooting, and performance management.
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1w
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Supervisor, Support Center Operations
Long Beach or United States
$37k-$80k/yr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
5+ YOE5+ years customer service/call center or equivalent experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, PEGA, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
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1w
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Supervisor, Support Center Operations (Remote, CST Preferred)
Long Beach or United States
$37k-$80k/yr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
5+ YOE5+ years customer service/call center experience (including 3 years call center), knowledge of Medicaid/Medicare/Marketplace, HIPAA compliance, strong communication and organizational skills, Microsoft Office proficiency.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
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1w
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Supervisor, Support Center Operations (Bilingual English/Spanish, Must Reside in FL)
Long Beach or Florida
$37k-$80k/yr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
5+ YOE3+ Mgmt5+ years customer service/call center experience (3 years call center management), knowledge of Medicaid/Medicare, HIPAA compliance, strong communication, Microsoft Office proficiency, ability to hire/train/manage teams.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity
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3w
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Customer Service Supervisor
Glendale, California, United States
$60k-$65k/yr HybridFull Time
Public Storage
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
3+ YOE2+ Mgmt3+ years call center/customer service experience, 2+ years supervisory experience, experience analyzing call interactions and performance data, proficiency with contact center systems and reporting, strong leadership and communication skills.
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1mo
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Senior Supervisor, PSA Customer Care
Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or France
$72k-$95k/yr OnsiteFull Time
Collectors
Collectors: Providing authentication and grading services for high-value collectibles.
7+ YOE3+ Mgmt7+ years customer service experience with 3+ years supervising call center or customer service teams; experience with process improvement, SOPs, Salesforce; strong communication and conflict-resolution skills; US work authorization required.
Salesforce, e-Verify
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2mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
HealthPlanOne
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
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1mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
United WestLabs
United WestLabs: Manages hospital-based laboratory outreach and phlebotomy services.
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
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4w
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Hybrid Customer Service Supervisor, CMS
Orange, California, United States
$71k-$81k/yr HybridFull Time
Carrington Mortgage Services
Carrington Mortgage Services: Provides residential mortgage lending and comprehensive loan servicing solutions.
3+ YOEHigh school diploma or equivalent; 3+ years call center/customer service experience; mortgage servicing experience preferred; intermediate Microsoft Office skills; supervisory, coaching, KPI monitoring, escalation handling, and strong oral/math skills.
Microsoft Office
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1mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
Pacific Clinics
Pacific Clinics: Provides comprehensive behavioral health care and social services.
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
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