440 client experience manager jobs at 177 companies in Springfield, MA
1w
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Client Operations Manager Sr
Hartford, Connecticut, United States
RemoteFull Time
5+ YOEBachelor's or equivalent,5+ years P&C industry experience,3+ years project management,workflow documentation required,1+ year client-facing preferred,operational systems/IT experience preferred.
1d
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Client Manager, Parcel Division
Stafford Springs, Connecticut, United States
$80k-$100k/yr RemoteFull Time
7+ YOERequires 7–10 years of insurance account management experience, P&C and/or Life & Health licenses, AMS360 proficiency, complex account experience, leadership skills, and strong client-facing communication.
AMS360
4d
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Personal Lines Senior Client Manager
West Hartford, Connecticut, United States
OnsiteFull Time
3+ YOE3+ years P&C experience, state Property & Casualty license required, proficiency in Microsoft Excel/Word and agency management systems, strong communication, analytical and client service skills.
Microsoft Excel, Microsoft Word, EPIC
1mo
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Client Development Manager, BP FA
Berlin, Connecticut, United States
$61k-$94k/yr OnsiteFull Time
2+ YOE2+ years B2B sales or 3+ years professional experience; experience in business development, client relationship management, contract negotiation, and sales planning; degree in Accounting or Finance preferred.
3w
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Client Communications Manager
Pittsfield or Boston
$56k-$102k/yr OnsiteFull Time
5+ YOE5-7 years in marketing/communications with email/CRM experience; Bachelor's or equivalent experience; strong writing, project management, compliance knowledge; ability to analyze campaign performance.
CRM, marketing automation, SEO, AI
2mo
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Client Development Manager
Middletown, Connecticut, United States
OnsiteFull Time
vCIO/senior IT leadership experience; strong managed services knowledge; coach advisory team; lifecycle planning and budgeting; translate business goals to IT strategy; executive communication; drive retention and growth; organized documentation.
ConnectWise Manage, CRM, PSA
1mo
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Client Development Manager, BP FA
Berlin, Connecticut, United States
$61k-$94k/yr OnsiteFull Time
2+ years B2B sales (or 3+ years professional experience), degree in accounting/finance desirable, results-oriented, ability to communicate with financial professionals.
3d
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Client Service Representative
Great Barrington, Massachusetts, United States
OnsiteFull Time
Experienced client service professional who can provide customer service, schedule appointments, explain fees, process payments, manage records, and educate clients on non-medical pet care.
1mo
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Surety Sr. Client Advocate
Atlanta or Philadelphia or Boston or Hartford or Dallas or Houston or Tempe
OnsiteFull Time
10+ YOE10+ years surety and client management experience, surety program management, strong technical product knowledge, negotiation and communication skills, leadership and analytical ability, and ability to obtain/maintain required industry licensing.
1d
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Client Executive 1 (Multi-client)
New Durham or Springfield
$150k-$160k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent experience, plus 5 years of management experience and 5 years of related experience. Requires strategic leadership, financial expertise, communication, influencing, and people leadership skills.
2mo
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Client Care Specialist
Waterbury, Connecticut, United States
$19-$21/hr OnsiteFull Time
Customer service, bilingual English/Spanish, high school diploma or GED, basic math, office computer skills, ability to manage payments and assist clients.
EMR
2d
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Client Development Manager (Finance and Accounting)
Berlin or Hartford or New Britain
$61k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years of B2B staffing sales focused on finance and accounting or 3+ years of professional sales in a high-stakes finance and accounting environment; accounting or finance degree preferred.
1mo
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Client Service Representative
South Windsor, Connecticut, United States
OnsiteFull Time
Provide front-desk customer service including greeting clients, answering phones, scheduling appointments, processing payments, managing medical records, and maintaining facility cleanliness; prior CSR experience preferred.
Workday
2w
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Director, Client Relations
El Dorado Hills or South Windsor or Edgewood or Coppell or Kansas City
$125k-$135k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years client-facing service experience, 2+ years team leadership, strong MS Office skills, project/process management, financial acumen, contract negotiation, and ability to lead cross-functional initiatives.
MS Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote
1mo
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Client Service Coordinator Glastonbury
Glastonbury, Connecticut, United States
$17-$22/hr OnsitePart Time
1+ YOEProvide exceptional client service, manage client/pet flow, perform administrative and financial tasks, strong communication, multi-tasking, computer skills, ability to lift up to 50 lbs; HS diploma preferred; 1 year related experience required.
Workday, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook
1w
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Client Resource Coordinator 2
Rocky Hill, Connecticut, United States
$24-$30/hr OnsiteFull Time
2+ YOE2 years customer service experience; scheduling/dispatching in service environment; intermediate Microsoft Excel; experience with Oracle and AI scheduling (SEDU) preferred; strong written and verbal communication.
SEDU, Microsoft Excel, Oracle
1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2mo
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Director, Client Services
Southington, Connecticut, United States
OnsiteFull Time
Operations management experience, preferably in insurance or claims; strong project management; Salesforce familiarity; leadership of cross-functional teams.
Salesforce
1mo
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Tax Manager | Private Client Services
Boston or Providence or Merrimack or New Haven or Hartford or Greenwich
$120k-$160k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's degree, active CPA, 6 years public accounting experience, 3 years supervisory experience, ability to manage client engagements, strong verbal/written communication, travel as needed, proficient with applicable technology.
1mo
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Client Service Coordinator Full Time
Manchester, Connecticut, United States
$17-$22/hr OnsiteFull Time
1+ YOECustomer-service focused coordinator to manage client/pet flow, perform administrative and financial tasks, use clinic software and Microsoft Office, lift up to 50 lbs; high school preferred and 1+ year related experience.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook
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