1,667 client experience manager jobs at 609 companies in Worcester, MA
3w
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Client Experience, AVP
Boston, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
10+ YOE10+ years in the investment industry, 2–5+ years project management experience, knowledge of mutual funds/ETFs, strong communication, analytical, and stakeholder management skills.
JIRA, Confluence, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, SQL
21h
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Client Experience Operations Manager
United States or Chicago or Austin or Tampa or Philadelphia or Salt Lake City or Providence or Atlanta or Raleigh or Nashville or Columbus or Phoenix
RemoteFull Time
Salesforce Service Cloud administration and certification, Zoom Contact Center or similar CCaaS experience, service data model knowledge, AI service applications, integrations, documentation, and cross-functional collaboration skills.
Salesforce Service Cloud, Zoom Contact Center, AI, CRM, CCaaS
2mo
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Product Lead, Client Digital Experience
Chicago or Boston
$165k-$288k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience; 10+ years in product management/digital experience (financial services preferred); experience with end-to-end digital journeys, Agile/Scrum/Kanban, vendor management, cloud and service-oriented architectures.
Agile, Scrum, Kanban, Lean Startup, Design Thinking, Service Oriented Architecture, Cloud-based platforms
3mo
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Client Experience Ambassador
Boston, Massachusetts, United States
$23-$30/hr OnsiteFull Time
Driver’s license with clean record; hospitality/PR/brand ambassadorship background preferred; proficient in iPhone photo/video and social media; strong communication; able to manage a mobile promotional van.
iPhone photography, CapCut, Social media editing
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1w
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Client Manager
Atlanta or Boston or St. Petersburg or St. Louis or Morristown
$95k-$121k/yr HybridFull Time
5+ YOEOwn client relationships and revenue for payer/TPA clients; 5+ years client management in healthcare, bachelor’s in business/healthcare admin, Salesforce/Jira/Confluence and Microsoft Stack experience, travel up to 25%, US work authorization required.
Microsoft Stack of Tools and Technologies, Salesforce, Jira, Confluence
4d
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Manager, Client Service
New York City or Atlanta or Boston or Chicago or Norwalk
$79k-$97k/yr HybridFull Time
2+ YOE2+ years client-service market research experience, bachelor’s degree in market research/marketing or related field, strong project management, communication, and analytical skills; proficiency with Microsoft Office.
Microsoft Office
4w
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Senior Vice President, Client Experience Digital
Boston, Massachusetts, United States
$171k-$235k/yr HybridFull Time
12+ YOE12+ years in digital/social/influencer strategy with healthcare experience preferred; senior client counsel, team leadership, budget and scope management, and compliance experience required.
2d
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Client Manager
Woburn, Massachusetts, United States
$120k/yr HybridFull Time
5+ YOECPA or IRS Enrolled Agent, bachelor's degree in accounting, taxation, or finance, and 5-7 years reviewing tax returns and financial statements for high-net-worth clients; leadership experience required.
QuickBooks, QuickBooks Online, UltraTax
1w
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Manager, Client Advisory
Boston, Massachusetts, United States
$85k-$100k/yr HybridFull Time
3+ YOEBachelor's degree required, 3+ years financial management experience, strong analytical and client service skills, Microsoft Office/Excel proficiency, strong communication and problem-solving.
Microsoft Office, Microsoft Excel
3w
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Senior Experience Strategy & Implementation Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in client implementation, consulting, or program management with enterprise client experience; strong communication, process orientation, and willingness to travel 20–30%. Master\u0002s preferred.
1w
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Client Scheduling Manager
Boston, Massachusetts, United States
$11k-$120k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5+ years healthcare operations/workforce experience,3+ years managing teams,experience with high-volume scheduling,proficiency with scheduling systems (CareCenta),strong leadership and analytical skills.
CareCenta
4d
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Client Engagement Manager (Medical Communications)
United States or Canada or Toronto or San Francisco or Boston or Yardley
RemoteFull Time
4+ YOEBachelor's degree,4+ years in medical communications/pharma marketing, strong client management, financial acumen, life sciences knowledge, Microsoft Office proficiency; Veeva experience preferred.
Microsoft Office, Veeva, Veeva PromoMats
3w
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Industrial Client Development Manager
Norwood, Massachusetts, United States
$43k-$67k/yr OnsiteFull Time
1+ YOEMinimum 1 year sales experience, proven client conversion and sales results, database management, pricing negotiation, and client-facing credibility.
1w
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Industrial Client Development Manager
Woburn, Massachusetts, United States
$43k-$67k/yr OnsiteFull Time
1+ YOEMinimum 1 year sales experience, client conversion and negotiation skills, database management, meeting sales targets, client-facing credibility.
1d
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Client Manager, Parcel Division
Stafford Springs, Connecticut, United States
$80k-$100k/yr RemoteFull Time
7+ YOERequires 7–10 years of insurance account management experience, P&C and/or Life & Health licenses, AMS360 proficiency, complex account experience, leadership skills, and strong client-facing communication.
AMS360
1d
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Client Administration Manager
Boston, Massachusetts, United States
$135k-$155k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in investment industry experience, including 2+ years of client-facing work at an asset management company; requires attention to detail, multitasking, communication, and teamwork.
1w
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Client Service Manager II
Reading, Massachusetts, United States
$64k-$107k/yr HybridFull Time
3+ YOEBachelor's degree with 3+ years client service/claims experience or HS/GED with 8+ years; client service, claims management, renewal management, mentoring, audits, and strong communication skills.
3w
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
3w
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Manager Client Account Management
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in account management/client success,3+ years leading client-facing teams,Bachelor's degree or equivalent,advanced Microsoft Excel,CRM and reporting experience,experience with QBRs and executive presentations.
Microsoft Excel, Power BI, ServiceNow
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