1,814 client experience manager jobs at 641 companies in Massachusetts
3w
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Client Experience, AVP
Boston, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
10+ YOE10+ years in the investment industry, 2–5+ years project management experience, knowledge of mutual funds/ETFs, strong communication, analytical, and stakeholder management skills.
JIRA, Confluence, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, SQL
2mo
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Product Lead, Client Digital Experience
Chicago or Boston
$165k-$288k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience; 10+ years in product management/digital experience (financial services preferred); experience with end-to-end digital journeys, Agile/Scrum/Kanban, vendor management, cloud and service-oriented architectures.
Agile, Scrum, Kanban, Lean Startup, Design Thinking, Service Oriented Architecture, Cloud-based platforms
3mo
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Client Experience Ambassador
Boston, Massachusetts, United States
$23-$30/hr OnsiteFull Time
Driver’s license with clean record; hospitality/PR/brand ambassadorship background preferred; proficient in iPhone photo/video and social media; strong communication; able to manage a mobile promotional van.
iPhone photography, CapCut, Social media editing
1w
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Client Experience Manager, Pharmacy Benefits Management
New York or Arkansas or Idaho or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or Indiana or New Jersey or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$47k-$122k/yr RemoteFull Time
5+ YOE5+ years in pharmacy/PBM/insurance, ability to travel up to 25%, Salesforce experience preferred, high school diploma or GED required, Certified Pharmacy Technician preferred.
Salesforce
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1w
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Client Manager
Atlanta or Boston or St. Petersburg or St. Louis or Morristown
$95k-$121k/yr HybridFull Time
5+ YOEOwn client relationships and revenue for payer/TPA clients; 5+ years client management in healthcare, bachelor’s in business/healthcare admin, Salesforce/Jira/Confluence and Microsoft Stack experience, travel up to 25%, US work authorization required.
Microsoft Stack of Tools and Technologies, Salesforce, Jira, Confluence
4d
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Manager, Client Service
New York City or Atlanta or Boston or Chicago or Norwalk
$79k-$97k/yr HybridFull Time
2+ YOE2+ years client-service market research experience, bachelor’s degree in market research/marketing or related field, strong project management, communication, and analytical skills; proficiency with Microsoft Office.
Microsoft Office
2mo
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Client Project Manager 1
Tennessee or Massachusetts or Louisiana or United States
RemoteFull Time
2+ YOEBachelor's degree or equivalent, 2 years client-facing experience, strong organizational, communication, and problem-solving skills, experience with LIMS, and ability to manage end-to-end projects and client relationships.
LIMS
2w
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Client Success Manager (Compliance)
Massachusetts or United States
$55k-$75k/yr RemoteFull Time
3+ YOE3+ years client-facing experience (client success, account/project/program management or consulting). Strong data analysis, project coordination, presentation, and stakeholder management skills; interest in sustainability.
Power BI, PowerPoint
4w
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Senior Vice President, Client Experience Digital
Boston, Massachusetts, United States
$171k-$235k/yr HybridFull Time
12+ YOE12+ years in digital/social/influencer strategy with healthcare experience preferred; senior client counsel, team leadership, budget and scope management, and compliance experience required.
1w
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Manager Client Project Management
Pittsburgh or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
OnsiteFull Time
7+ YOE7 years project delivery and client relationship experience; bachelor\u0002s degree in healthcare/business/IT or equivalent; strong project, financial, stakeholder management; PMP preferred.
2d
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Client Manager
Woburn, Massachusetts, United States
$120k/yr HybridFull Time
5+ YOECPA or IRS Enrolled Agent, bachelor's degree in accounting, taxation, or finance, and 5-7 years reviewing tax returns and financial statements for high-net-worth clients; leadership experience required.
QuickBooks, QuickBooks Online, UltraTax
1w
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Manager, Client Advisory
Boston, Massachusetts, United States
$85k-$100k/yr HybridFull Time
3+ YOEBachelor's degree required, 3+ years financial management experience, strong analytical and client service skills, Microsoft Office/Excel proficiency, strong communication and problem-solving.
Microsoft Office, Microsoft Excel
3w
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Senior Experience Strategy & Implementation Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in client implementation, consulting, or program management with enterprise client experience; strong communication, process orientation, and willingness to travel 20–30%. Master\u0002s preferred.
1w
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Client Scheduling Manager
Boston, Massachusetts, United States
$11k-$120k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5+ years healthcare operations/workforce experience,3+ years managing teams,experience with high-volume scheduling,proficiency with scheduling systems (CareCenta),strong leadership and analytical skills.
CareCenta
4d
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Client Engagement Manager (Medical Communications)
United States or Canada or Toronto or San Francisco or Boston or Yardley
RemoteFull Time
4+ YOEBachelor's degree,4+ years in medical communications/pharma marketing, strong client management, financial acumen, life sciences knowledge, Microsoft Office proficiency; Veeva experience preferred.
Microsoft Office, Veeva, Veeva PromoMats
1w
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Industrial Client Development Manager
Woburn, Massachusetts, United States
$43k-$67k/yr OnsiteFull Time
1+ YOEMinimum 1 year sales experience, client conversion and negotiation skills, database management, meeting sales targets, client-facing credibility.
3w
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Industrial Client Development Manager
Norwood, Massachusetts, United States
$43k-$67k/yr OnsiteFull Time
1+ YOEMinimum 1 year sales experience, proven client conversion and sales results, database management, pricing negotiation, and client-facing credibility.
1d
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Client Administration Manager
Boston, Massachusetts, United States
$135k-$155k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in investment industry experience, including 2+ years of client-facing work at an asset management company; requires attention to detail, multitasking, communication, and teamwork.
1w
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Client Service Manager II
Reading, Massachusetts, United States
$64k-$107k/yr HybridFull Time
3+ YOEBachelor's degree with 3+ years client service/claims experience or HS/GED with 8+ years; client service, claims management, renewal management, mentoring, audits, and strong communication skills.
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