74 client success manager jobs at 50 companies in Maynard, MA
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
American Consumer Credit Counseling: Providing debt management, credit counseling, and financial education services.
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yrRemoteFull Time
Ascend Learning: Provides educational software and certifications for healthcare professionals.
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
Ayble Health: Provides personalized, virtual care for chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yrRemoteFull Time
TELUS Digital: Provides global digital customer experience and business transformation solutions.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Access Information Management: Secure offsite storage and digital records management services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
QBS: Provides behavioral crisis prevention training to organizations to reduce workplace crises and improve care.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
Apps Associates: Consulting and managed services for enterprise cloud applications.
3+ YOE3+ years in client success/account management or B2B sales with experience managing renewals and recurring revenue; familiarity with Salesforce, Zoom, Microsoft Teams; strong communication and organizational skills.
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yrOnsiteFull Time
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
5+ YOE3+ Mgmt5+ years in account management/client success,3+ years leading client-facing teams,Bachelor's degree or equivalent,advanced Microsoft Excel,CRM and reporting experience,experience with QBRs and executive presentations.
SimilarwebNYSE: SMWB: Provides digital data and analytics for market intelligence.
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
ForresterNASDAQ: FORR: Provides market research and business advisory services to global leaders.
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
Folia Health: Health tracking platform for managing rare and chronic conditions.
6+ YOEBachelor's degree, 6+ years in customer success/account management or client-facing commercial/scientific roles (life sciences preferred); ability to own sponsor relationships, translate research into commercial value, and lead client deliverables.