74 client success manager jobs at 50 companies in Maynard, MA

4w
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
American Consumer Credit Counseling
American Consumer Credit Counseling: Providing debt management, credit counseling, and financial education services.
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
Zelis
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
1w
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Client Success Consultant
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yr RemoteFull Time
Ascend Learning
Ascend Learning: Provides educational software and certifications for healthcare professionals.
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
2mo
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Enterprise Client Success Manager
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
4w
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
4w
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VP of Client and Partner Success
Chicago or Boston
$180k-$220k/yr HybridFull Time
Ayble Health
Ayble Health: Provides personalized, virtual care for chronic gastrointestinal conditions.
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
Salesforce
1mo
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Client Success Director - Amazon
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yr RemoteFull Time
TELUS Digital
TELUS Digital: Provides global digital customer experience and business transformation solutions.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Salesforce, AWS, Alexa
2w
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
Access Information Management
Access Information Management: Secure offsite storage and digital records management services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
2mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
Cyvl
Cyvl: Automates road and sidewalk inspections with LiDAR and AI.
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
1mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
QBS
QBS: Provides behavioral crisis prevention training to organizations to reduce workplace crises and improve care.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
1mo
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Customer Success Manager
Acton or Braintree or United States
HybridFull Time
Apps Associates
Apps Associates: Consulting and managed services for enterprise cloud applications.
3+ YOE3+ years in client success/account management or B2B sales with experience managing renewals and recurring revenue; familiarity with Salesforce, Zoom, Microsoft Teams; strong communication and organizational skills.
Salesforce, Zoom, Microsoft Teams
4w
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Customer Success Manager
Boston or New York
HybridFull Time
OneScreen.ai
OneScreen.ai: Platform for buying and measuring out-of-home advertising.
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
1mo
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
NielsenIQ
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
1mo
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Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yr OnsiteFull Time
Trinity Life Sciences
Trinity Life Sciences: Strategic consulting and analytics for life sciences companies.
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Launch Accelerator, GenAI, SaaS
2mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
InvoiceCloud
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
1mo
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Manager Client Account Management
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
Flex Technology Group
Flex Technology Group: Provides managed print services and office technology solutions.
5+ YOE3+ Mgmt5+ years in account management/client success,3+ years leading client-facing teams,Bachelor's degree or equivalent,advanced Microsoft Excel,CRM and reporting experience,experience with QBRs and executive presentations.
Microsoft Excel, Power BI, ServiceNow
1mo
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Customer Success Manager
Newton, Massachusetts, United States
$64k-$72k/yr HybridFull Time
Informa
InformaLondon Stock Exchange: INF: Organizing international business events and publishing academic research journals
2+ YOEBachelor's degree,2+ years customer-facing experience (2–4 preferred),experience onboarding SaaS clients and B2B digital marketing knowledge,strong presentation,communication,and sales orientation.
2mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
Similarweb
SimilarwebNYSE: SMWB: Provides digital data and analytics for market intelligence.
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
4w
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
Forrester
ForresterNASDAQ: FORR: Provides market research and business advisory services to global leaders.
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
1mo
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Principal, Customer Success
Boston, Massachusetts, United States
$125k-$150k/yr HybridFull Time
Folia Health
Folia Health: Health tracking platform for managing rare and chronic conditions.
6+ YOEBachelor's degree, 6+ years in customer success/account management or client-facing commercial/scientific roles (life sciences preferred); ability to own sponsor relationships, translate research into commercial value, and lead client deliverables.