2w
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Senior Manager, CMDB and Data Analytics
Quincy or Salisbury or Chicago
$121k-$181k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow/IT operations, 3+ years people leadership; ServiceNow CMDB, CSDM, Discovery, Service Mapping, analytics and governance expertise; strong data governance and stakeholder influence skills.
ServiceNow, ServiceNow Performance Analytics, ServiceNow Discovery, ServiceNow Service Mapping
2w
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Senior Manager, CMDB and Data Analytics (509559)
Salisbury or Chicago or Quincy
$121k-$181k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow, 3+ years people leadership, bachelor\u0002s degree or equivalent, strong data governance, ServiceNow Performance Analytics and CSDM experience, and excellent communication.
ServiceNow, ServiceNow Performance Analytics, CSDM, Discovery, Service Mapping, ITIL/ITSM
3w
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Principal Configuration Management Analyst (CSDM)
Westlake or Merrimack
OnsiteFull Time
3+ YOE3+ years data/process analysis and 3+ years ITSM/ITIL experience; experience with CSDM and ServiceNow CMDB; strong analytical, communication, project management, and mentoring skills; perform CMDB migration, audits, reporting, and governance.
Common Service Data Model (CSDM), ServiceNow, CMDB, ITIL
1w
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ServiceNow Software Asset Management (SAM) Analyst
Billerica or Chestnut Ridge or Hudson or Huntsville
$78k-$104k/yr OnsiteFull Time
3+ YOE3+ years SAM/ITAM experience, bachelor\u0002s or equivalent, ServiceNow SAM experience preferred, knowledge of licensing models, CMDB/ITSM familiarity, strong analytical and communication skills.
ServiceNow SAM, ServiceNow Discovery, SCCM, Intune, CMDB
1mo
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ServiceNow (ITAM) Engineer
Boston, Massachusetts, United States
$112k-$141k/yr HybridFull Time
5+ YOEBachelor's in IT/CS, 5+ years ServiceNow experience; hands-on with Flow Designer, IntegrationHub, JavaScript (Glide API), ITSM, CMDB; experience with HAM/SAM, integrations (SAP/Workday), and platform operations.
ServiceNow, Flow Designer, IntegrationHub, JavaScript (Glide API), ITSM, CMDB, SAP, Workday, CRM, Intune, SCCM, Microsoft, Oracle, Adobe, RPA
1mo
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Lead ServiceNow Developer
Boston, Massachusetts, United States
$150k-$180k/yr OnsiteFull Time
10+ YOE10+ years enterprise systems engineering with hands-on ownership of Jira and ServiceNow, designing Jira-SNOW/CMDB integrations, strong ITIL/service management knowledge, scripting (JavaScript, PowerShell), REST APIs, and stakeholder engagement.
Atlassian Jira, Jira Service Management, ServiceNow (SNOW), CMDB, MuleSoft, Workato, JavaScript, PowerShell, REST APIs, AWS, Azure, GCP
1mo
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Director, Digital Platform
Foxborough or United States
RemoteFull Time
7+ YOE3+ MgmtMaster's in MIS or related; 7+ years ServiceNow experience including implementations; 3+ years as Architect and 3+ years managing global/offshore delivery teams; experience with ITSM/CSM/CMDB, integrations, Glide scripting/JavaScript, governance and upgrades.
ServiceNow, ITSM, CSM, Workspace, CMDB, Domain Separation, Glide scripting, JavaScript
2w
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Senior Manager Workstation Asset Management
Allentown or Louisville or Providence
HybridFull Time
7+ YOE7+ years in IT asset and endpoint lifecycle management; experience with enterprise asset management platforms and ServiceNow HAM/CMDB; audit response, vendor and financial lifecycle management; strong leadership and stakeholder skills.
ServiceNow HAM/CMDB, ServiceNow
2mo
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Lab IT & OT Systems Administrator
Cambridge, Massachusetts, United States
$88k-$126k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent,3+ years IT systems administration with specialized lab/OT exposure,Windows and networking expertise,endpoint management,identity and ITSM/CMDB experience,onsite work and cross-site coordination.
Microsoft Intune, JAMF, Addigy, SCCM, Okta, Active Directory, Entra ID, Freshservice, ServiceNow, Jira Service Management, SD-WAN, Cato Networks, Claroty, Tenable OT
1mo
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IT On-Site Support Technician
Boston, Massachusetts, United States
$58k-$90k/yr OnsiteFull Time
2+ YOE2+ years as a level 2 support technician; strong service orientation, clear oral and written communication, ability to manage priorities, knowledge of IT troubleshooting and incident documentation.
ServiceNow, Microsoft Office 365, CMDB, ITIL
1mo
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Associate Director, IT Service Management
Boston or United States
$162k-$180k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
ServiceNow, CMDB, COBIT, ISO/IEC 20000, Agile, Lean, DevOps
1mo
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Technology Cons - Platforms - ServiceNow - ITSM - Manager - Multiple Positions - 1717340 (Boston, MA, US, 02116)
Boston, Massachusetts, United States
$217k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's in MIS/IS/CS/Engineering/Business/Operations + 5 years' experience (or Master's + 4 years). 4 years ServiceNow implementation and consulting experience, 2 years leading ServiceNow teams, 2 years integrating via APIs, experience with waterfall and agile, travel up to 80%.
ServiceNow, CMDB, APIs
1mo
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Cloud & Infrastructure Specialist
Westwood, Massachusetts, United States
$65k-$85k/yr HybridFull Time
3+ YOEDiploma in Computer Science or equivalent, 3+ years infrastructure engineering experience, strong Windows/Linux and PowerShell skills, scripting and server management, ticketing and customer-facing support, Microsoft Office proficiency.
PowerShell, Windows, Linux, Microsoft Office, Google Cloud, Microsoft Azure, ServiceNow, CMDB, Ariel
1w
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Internal IT Lead
Framingham or Denver
$90k-$115k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years hands-on IT experience with 1+ year leading or mentoring; system administration of Microsoft 365, Azure, Windows Server; Fortinet and Sentinel One experience; PSA/RMM ticketing experience (ConnectWise).
Microsoft 365, Azure, Windows Server, Active Directory, Fortinet, Sentinel One, Cisco, ConnectWise, PSA, RMM, CMDB, PIM/PAM
1w
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Senior IT Support Engineer
Cambridge, Massachusetts, United States
$175k-$228k/yr OnsiteFull Time
6+ YOE6+ years end-user IT experience owning cross-functional projects; hands-on across Linux, macOS, Windows; MDM and identity provider experience; ITSM, scripting (Bash/PowerShell/Python); strong communication.
Linux, macOS, Windows, iOS, Android, JumpCloud, Fleet, Intune, JAMF, Okta, Azure AD/Entra ID, Google Workspace, ServiceNow, Jira Service Management, Freshservice, Proxmox, VMware, DHCP, DNS, VLAN, VPN, Wi-Fi, Bash, PowerShell, Python, Cisco Meraki, Fortigate, Logitech, Neat, Crestron, Poly, Google Meet, Pexip, Zoom Rooms, CrowdStrike, AWS, Terraform, Pulumi, Ansible, Tailscale, WireGuard, Claude, ChatGPT, Gemini, ITSM, CMDB, MDM, EDR
1mo
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Senior Vulnerability Specialist (Infra)
Johnston or Westwood or Manchester or United States
$96k-$135k/yr OnsiteFull Time
5+ YOE5+ years in cybersecurity engineering or vulnerability management; strong scripting (Python, PowerShell, Bash); experience integrating Qualys, Tenable, Rapid7, Wiz, ServiceNow; knowledge of cloud, REST APIs, VM processes and remediation workflows.
Python, PowerShell, Bash, Qualys, Tenable, Rapid7, Wiz, ServiceNow, ServiceNow SecOps, CMDB, REST APIs, CI CD
1w
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IT Service Desk Intern
Oxford, Massachusetts, United States
$18-$20/hr OnsiteInternship
0+ YOEFoundational IT skills with hardware/software troubleshooting, Windows and Microsoft 365 knowledge, communication via phone/email/Teams, enrolled in IT program preferred, A+ certification a plus, 0-2 years experience, familiarity with ITSM tools.
Freshservice, ServiceNow, Remedy, Microsoft Teams, Microsoft Windows, Microsoft 365, macOS, iPadOS, Chromebook, CMDB, ITSM
2mo
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IT Field Support Technician Per Diem
Weymouth, Massachusetts, United States
$28-$37/hr OnsitePart Time
1+ YOE1-3 years desktop support experience; associate degree or technical certification preferred; Windows support; able to travel between SSHS sites; on-call availability.
Windows 7/10, Dell hardware, HP hardware, Lenovo hardware, Printers, Mobile devices, Ticketing system, CMDB
2w
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EUC/Desktop Engineer
Boston, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
6+ YOE2+ years desktop support experience; Windows and macOS support, MDM (Intune), AD/DNS/DHCP knowledge, hardware troubleshooting, ServiceNow/ITSM experience, strong customer service and problem-solving.
Intune, Windows 10, Windows 11, macOS, VDI, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, DNS, DHCP, ServiceNow, CMDB, ITSM
1mo
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ServiceNow Delivery Lead Senior Manager
Arlington or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$113k-$302k/yr HybridFull Time
10+ YOE4+ Mgmt10+ years delivering enterprise technology or digital transformation programs; 6+ years hands-on ServiceNow platform experience; 4+ years client-facing delivery leadership; ServiceNow System Administrator cert or 5+ years platform experience; bachelor’s degree or equivalent.
ServiceNow, AWS, Azure, Google, SaaS, ITSM, CSM, SPM, ITAM, CMDB, AI/Automation
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