TransMedicsNASDAQ: TMDX: Preserving and transporting donor organs for medical transplantation.
8+ YOE8+ years IT experience with CMDB/architecture, 3+ years leadership over CMDB/ITSM, expertise in service mapping, configuration governance, integrations with cloud and ITSM, and ability to report risk and resilience to executives.
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow/IT operations, 3+ years people leadership; ServiceNow CMDB, CSDM, Discovery, Service Mapping, analytics and governance expertise; strong data governance and stakeholder influence skills.
ServiceNow, ServiceNow Performance Analytics, ServiceNow Discovery, ServiceNow Service Mapping
Ahold Delhaize USAEuronext Amsterdam: AD: Operates a portfolio of omnichannel grocery brands.
10+ YOE3+ MgmtRequires 10+ years of technology experience, 8+ years in configuration management, data governance, ServiceNow, or IT operations, 3+ years of people leadership, and a bachelor's degree or equivalent experience.
ServiceNow, Configuration Management Database (CMDB), Common Service Data Model (CSDM), Discovery, Service Mapping, Performance Analytics, ITIL, ITSM
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow, 3+ years people leadership, bachelor\u0002s degree or equivalent, strong data governance, ServiceNow Performance Analytics and CSDM experience, and excellent communication.
ServiceNow, ServiceNow Performance Analytics, CSDM, Discovery, Service Mapping, ITIL/ITSM
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
3+ YOE3+ years data/process analysis and 3+ years ITSM/ITIL experience; experience with CSDM and ServiceNow CMDB; strong analytical, communication, project management, and mentoring skills; perform CMDB migration, audits, reporting, and governance.
Common Service Data Model (CSDM), ServiceNow, CMDB, ITIL
IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yrOnsiteFull Time
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
Billerica or Chestnut Ridge or Hudson or Huntsville
$78k-$104k/yrOnsiteFull Time
Teledyne TechnologiesNYSE: TDY: Manufactures sensors, cameras, and electronics for aerospace and defense.
3+ YOE3+ years SAM/ITAM experience, bachelor\u0002s or equivalent, ServiceNow SAM experience preferred, knowledge of licensing models, CMDB/ITSM familiarity, strong analytical and communication skills.
SPS: Global provider of document management and business process outsourcing.
7+ YOEOver 7 years of ServiceNow development experience across ITSM, CSM, CMDB, ITAM, integrations, portals, JavaScript, CSS, HTML, Angular, REST/SOAP APIs, and ITIL processes.
ServiceNow, ITSM, CSM, CMDB, IT Asset Management, JavaScript, CSS, HTML, Angular, REST, SOAP, ITIL, business rules, UI policies, scoped apps, reports, knowledge management, Import Sets, data sources, transform maps, ServiceNow Suite, Greenhouse Applicant Tracking System
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
Federal Reserve System: The central bank of the United States.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
3+ YOERequires 3+ years of data or process analysis, 3+ years of ITSM/ITIL service management, ServiceNow CMDB and CSDM experience, ITIL knowledge, and strong analytical, communication, and project management skills.
KKRNYSE: KKR: Global investment firm providing alternative asset management and insurance.
10+ YOE10+ years enterprise systems engineering with hands-on ownership of Jira and ServiceNow, designing Jira-SNOW/CMDB integrations, strong ITIL/service management knowledge, scripting (JavaScript, PowerShell), REST APIs, and stakeholder engagement.
FedPoint: Manages insurance benefits marketplaces for federal and military employees.
5+ YOE3+ Mgmt5+ years technical IT experience with 3+ years lead experience; Microsoft 365 admin, Intune, ITIL knowledge; outage coordination, endpoint management, audit readiness, and disaster recovery experience.
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
Wilson Language Training: Develops science-based literacy programs and professional training for educators.
0+ YOEFoundational IT skills with hardware/software troubleshooting, Windows and Microsoft 365 knowledge, communication via phone/email/Teams, enrolled in IT program preferred, A+ certification a plus, 0-2 years experience, familiarity with ITSM tools.
Freshservice, ServiceNow, Remedy, Microsoft Teams, Microsoft Windows, Microsoft 365, macOS, iPadOS, Chromebook, CMDB, ITSM
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE2+ years desktop support experience; Windows and macOS support, MDM (Intune), AD/DNS/DHCP knowledge, hardware troubleshooting, ServiceNow/ITSM experience, strong customer service and problem-solving.
Intune, Windows 10, Windows 11, macOS, VDI, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, DNS, DHCP, ServiceNow, CMDB, ITSM
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
5+ YOEBachelor's degree or equivalent; 4+ years supporting enterprise infrastructure, operations, or service management platforms; 5+ years operating ServiceNow ITOM; CSA and Discovery certifications required.
Bus. Systems Analysis Specialist (Ontario, ON, CA)
Ontario or Dallas or New York City or Boston or Chicago or Atlanta or United States or Canada or North America
$128k-$250k/yrRemoteFull Time
NTT DATA: Global provider of IT and business consulting services.
3+ YOEDegree in a related field, 3+ years in Sustainable IT, ESG reporting and GHG accounting experience, data governance skills, proficiency with complex IT datasets, Excel and BI tools, ServiceNow and Watershed familiarity, strong stakeholder management.
ServiceNow, CMDB, ITAM, Watershed, Microsoft Excel