2w
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Senior Manager, CMDB and Data Analytics
Quincy or Salisbury or Chicago
$121k-$181k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow/IT operations, 3+ years people leadership; ServiceNow CMDB, CSDM, Discovery, Service Mapping, analytics and governance expertise; strong data governance and stakeholder influence skills.
ServiceNow, ServiceNow Performance Analytics, ServiceNow Discovery, ServiceNow Service Mapping
2w
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Senior Manager, CMDB and Data Analytics (509559)
Salisbury or Chicago or Quincy
$121k-$181k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years technology experience, 8+ years in configuration management/ServiceNow, 3+ years people leadership, bachelor\u0002s degree or equivalent, strong data governance, ServiceNow Performance Analytics and CSDM experience, and excellent communication.
ServiceNow, ServiceNow Performance Analytics, CSDM, Discovery, Service Mapping, ITIL/ITSM
3w
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Principal Configuration Management Analyst (CSDM)
Westlake or Merrimack
OnsiteFull Time
3+ YOE3+ years data/process analysis and 3+ years ITSM/ITIL experience; experience with CSDM and ServiceNow CMDB; strong analytical, communication, project management, and mentoring skills; perform CMDB migration, audits, reporting, and governance.
Common Service Data Model (CSDM), ServiceNow, CMDB, ITIL
1w
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ServiceNow Software Asset Management (SAM) Analyst
Billerica or Chestnut Ridge or Hudson or Huntsville
$78k-$104k/yr OnsiteFull Time
3+ YOE3+ years SAM/ITAM experience, bachelor\u0002s or equivalent, ServiceNow SAM experience preferred, knowledge of licensing models, CMDB/ITSM familiarity, strong analytical and communication skills.
ServiceNow SAM, ServiceNow Discovery, SCCM, Intune, CMDB
1mo
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ServiceNow (ITAM) Engineer
Boston, Massachusetts, United States
$112k-$141k/yr HybridFull Time
5+ YOEBachelor's in IT/CS, 5+ years ServiceNow experience; hands-on with Flow Designer, IntegrationHub, JavaScript (Glide API), ITSM, CMDB; experience with HAM/SAM, integrations (SAP/Workday), and platform operations.
ServiceNow, Flow Designer, IntegrationHub, JavaScript (Glide API), ITSM, CMDB, SAP, Workday, CRM, Intune, SCCM, Microsoft, Oracle, Adobe, RPA
1mo
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Lead ServiceNow Developer
Boston, Massachusetts, United States
$150k-$180k/yr OnsiteFull Time
10+ YOE10+ years enterprise systems engineering with hands-on ownership of Jira and ServiceNow, designing Jira-SNOW/CMDB integrations, strong ITIL/service management knowledge, scripting (JavaScript, PowerShell), REST APIs, and stakeholder engagement.
Atlassian Jira, Jira Service Management, ServiceNow (SNOW), CMDB, MuleSoft, Workato, JavaScript, PowerShell, REST APIs, AWS, Azure, GCP
1mo
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Director, Digital Platform
Foxborough or United States
RemoteFull Time
7+ YOE3+ MgmtMaster's in MIS or related; 7+ years ServiceNow experience including implementations; 3+ years as Architect and 3+ years managing global/offshore delivery teams; experience with ITSM/CSM/CMDB, integrations, Glide scripting/JavaScript, governance and upgrades.
ServiceNow, ITSM, CSM, Workspace, CMDB, Domain Separation, Glide scripting, JavaScript
2mo
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Lab IT & OT Systems Administrator
Cambridge, Massachusetts, United States
$88k-$126k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent,3+ years IT systems administration with specialized lab/OT exposure,Windows and networking expertise,endpoint management,identity and ITSM/CMDB experience,onsite work and cross-site coordination.
Microsoft Intune, JAMF, Addigy, SCCM, Okta, Active Directory, Entra ID, Freshservice, ServiceNow, Jira Service Management, SD-WAN, Cato Networks, Claroty, Tenable OT
2mo
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IT Field Support Technician Per Diem
Weymouth, Massachusetts, United States
$28-$37/hr OnsitePart Time
1+ YOE1-3 years desktop support experience; associate degree or technical certification preferred; Windows support; able to travel between SSHS sites; on-call availability.
Windows 7/10, Dell hardware, HP hardware, Lenovo hardware, Printers, Mobile devices, Ticketing system, CMDB
1mo
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Associate Director, IT Service Management
Boston or United States
$162k-$180k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
ServiceNow, CMDB, COBIT, ISO/IEC 20000, Agile, Lean, DevOps
1mo
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Technology Cons - Platforms - ServiceNow - ITSM - Manager - Multiple Positions - 1717340 (Boston, MA, US, 02116)
Boston, Massachusetts, United States
$217k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's in MIS/IS/CS/Engineering/Business/Operations + 5 years' experience (or Master's + 4 years). 4 years ServiceNow implementation and consulting experience, 2 years leading ServiceNow teams, 2 years integrating via APIs, experience with waterfall and agile, travel up to 80%.
ServiceNow, CMDB, APIs
1mo
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ServiceNow Delivery Lead Senior Manager
Arlington or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$113k-$302k/yr HybridFull Time
10+ YOE4+ Mgmt10+ years delivering enterprise technology or digital transformation programs; 6+ years hands-on ServiceNow platform experience; 4+ years client-facing delivery leadership; ServiceNow System Administrator cert or 5+ years platform experience; bachelor’s degree or equivalent.
ServiceNow, AWS, Azure, Google, SaaS, ITSM, CSM, SPM, ITAM, CMDB, AI/Automation
2w
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EUC/Desktop Engineer
Boston, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
6+ YOE2+ years desktop support experience; Windows and macOS support, MDM (Intune), AD/DNS/DHCP knowledge, hardware troubleshooting, ServiceNow/ITSM experience, strong customer service and problem-solving.
Intune, Windows 10, Windows 11, macOS, VDI, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, DNS, DHCP, ServiceNow, CMDB, ITSM
1w
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Internal IT Lead
Framingham or Denver
$90k-$115k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years hands-on IT experience with 1+ year leading or mentoring; system administration of Microsoft 365, Azure, Windows Server; Fortinet and Sentinel One experience; PSA/RMM ticketing experience (ConnectWise).
Microsoft 365, Azure, Windows Server, Active Directory, Fortinet, Sentinel One, Cisco, ConnectWise, PSA, RMM, CMDB, PIM/PAM
1mo
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IT On-Site Support Technician
Boston, Massachusetts, United States
$58k-$90k/yr OnsiteFull Time
2+ YOE2+ years as a level 2 support technician; strong service orientation, clear oral and written communication, ability to manage priorities, knowledge of IT troubleshooting and incident documentation.
ServiceNow, Microsoft Office 365, CMDB, ITIL
1w
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Business Systems Developer
United States or Exeter
RemoteFull Time
3+ YOEDegree in CS/Engineering/MIS, 3+ years programming experience with JavaScript, strong SQL and HTML/CSS skills, ServiceNow or similar enterprise platform experience, Agile/SDLC and ITIL familiarity.
JavaScript, SQL, HTML, CSS, RequireJS, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, ServiceNow, CSM, SPM, TPSM, CMDB, CSDM, ITIL
1mo
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Senior Vulnerability Specialist (Infra)
Johnston or Westwood or Manchester or United States
$96k-$135k/yr OnsiteFull Time
5+ YOE5+ years in cybersecurity engineering or vulnerability management; strong scripting (Python, PowerShell, Bash); experience integrating Qualys, Tenable, Rapid7, Wiz, ServiceNow; knowledge of cloud, REST APIs, VM processes and remediation workflows.
Python, PowerShell, Bash, Qualys, Tenable, Rapid7, Wiz, ServiceNow, ServiceNow SecOps, CMDB, REST APIs, CI CD
1mo
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Bus. Systems Analysis Specialist (Ontario, ON, CA)
Ontario or Dallas or New York City or Boston or Chicago or Atlanta or United States or Canada or North America
$128k-$250k/yr RemoteFull Time
3+ YOEDegree in a related field, 3+ years in Sustainable IT, ESG reporting and GHG accounting experience, data governance skills, proficiency with complex IT datasets, Excel and BI tools, ServiceNow and Watershed familiarity, strong stakeholder management.
ServiceNow, CMDB, ITAM, Watershed, Microsoft Excel
1w
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IT Service Desk Intern
Oxford, Massachusetts, United States
$18-$20/hr OnsiteInternship
0+ YOEFoundational IT skills with hardware/software troubleshooting, Windows and Microsoft 365 knowledge, communication via phone/email/Teams, enrolled in IT program preferred, A+ certification a plus, 0-2 years experience, familiarity with ITSM tools.
Freshservice, ServiceNow, Remedy, Microsoft Teams, Microsoft Windows, Microsoft 365, macOS, iPadOS, Chromebook, CMDB, ITSM
1w
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Team Leader, IT Service Operations
Portsmouth, New Hampshire, United States
HybridFull Time
5+ YOE3+ Mgmt5+ years technical IT experience with 3+ years lead experience; Microsoft 365 admin, Intune, ITIL knowledge; outage coordination, endpoint management, audit readiness, and disaster recovery experience.
Entra ID, Intune, SharePoint, Exchange, Microsoft 365, Azure, AWS, Autopilot, MECM, ServiceNow ITSM, CMDB
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