1+ YOEAssociate degree preferred; 1–2 years customer service/order management experience in manufacturing preferred; strong verbal/written communication, attention to detail, MS Office proficiency, ability to manage orders and resolve issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1+ YOE1–2 years customer service/order management experience in manufacturing preferred; associate degree preferred; strong verbal/written communication; high attention to detail; proficient with Microsoft Word, Excel, Outlook and ERP/order management systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP, order management systems
Smurfit WestrockNYSE: SW: Global leader in sustainable paper and packaging solutions.
3+ YOEManage customer account specialists, partner with production and operations, coach staff, ensure order accuracy, and resolve customer issues in a manufacturing environment.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS/400, Kiwiplan ESP/PCS/ULT, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals
Gothic Landscape: Family-owned commercial landscaping providing maintenance and construction services across California, Arizona, Nevada, and Utah.
5+ YOE2+ Mgmt5+ years of commercial landscape experience preferred, including account and crew management; 2–3+ years leading crews and 3+ years in customer service, sales, or account management. Degree preferred.
Watts Water TechnologiesNYSE: WTS: Providing safe, clean, and sustainable water solutions.
3+ YOEBachelor's degree or equivalent and 3–7 years in account management, customer success, sales, business development, or related customer-facing work; requires retention, expansion, data analysis, and cross-functional collaboration experience.
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yrHybridFull Time
Tipalti: Private fintech providing accounts-payable, payments, procurement, expense, and treasury automation for mid-market businesses.
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
New York City or Washington or Nashville or Austin or McLean or Mountain View or Tampa or United States
$233k-$300k/yrRemoteFull Time
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
5+ YOE5+ years in account management or customer success in healthcare technology/SaaS; proven retention, expansion, and renewal performance; executive relationship building; knowledge of EMR ecosystems; experience with IAM, cybersecurity, and AI tools.
Electronic Medical Records (EMR), Epic, Oracle, eCW, Meditech, IAM, AI tools
Ambient.ai: Private physical-security software providing AI computer-vision intelligence to enterprise security teams.
7+ YOE7+ years in customer-facing technical roles; experience managing enterprise implementations; strong communication, problem-solving, and stakeholder alignment skills; travel up to 30%.
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
SolutionBox Insight: Agentic software creation platform that lets anyone build applications using natural language.
3+ YOE3-5+ years in Customer Success, Enterprise Account Management, or technical sales (SaaS/dev tools); strong communication, CRM (Hubspot) proficiency, data analysis, and ability to meet renewal/expansion targets; technical curiosity/AI interest.
BrightViewNYSE: BV: Commercial landscaping and grounds services.
3+ YOEAssociate's or bachelor's degree in business or equivalent experience; 3+ years in customer service, management, and leadership; strong communication, coaching, collaboration, and teamwork skills.
Mountain View or Chicago or London or Bangalore or Sydney or Tokyo
HybridFull Time
ThoughtSpot: Private technology that provides AI-powered analytics and business-intelligence software to enterprises.
5+ YOERequires 5–8+ years in customer success, account management, or customer-facing roles; enterprise and mid-market account experience; BI and analytics knowledge; AI, automation, strategic planning, and executive communication skills.
Creatify Lab: AI advertising platform helping marketers create, test, optimize, and publish video ads at scale.
5+ YOE5+ years in Customer Success, Account Management, or related SaaS/technology roles. Requires exceptional communication, problem-solving, analytical, relationship-building, and cross-functional collaboration skills.
CoreWeaveNasdaq: CRWV: Specialized cloud provider for large-scale AI and machine learning.
6+ YOERequires 6+ years in sales, account management, or customer-facing commercial technology roles; portfolio management; retention, renewal, expansion, negotiation, and revenue achievement experience; and a bachelor's degree or equivalent.
Spring Health, Kinside, Flexible Spending Account, Health Savings Account, Employee Stock Purchase Program (ESPP)
FM Industries: Contract manufacturer of precision semiconductor components.
3+ YOEBachelor's degree or 3+ years customer support/account management experience; strong account management and relationship building skills; Excel and internal system proficiency; ability to prepare reports and resolve customer issues.
WhiteDog Cyber: Private managed cybersecurity provider delivering 24/7 security operations and incident response for MSPs.
2+ YOEResponsible for managing customer relationships for managed security services; requires 2+ years cybersecurity/account management experience, SOC/incident response knowledge, strong communication, and ability to handle escalations and renewals. U.S. citizenship required.