66 customer adoption manager jobs at 48 companies in Ross, CA
6d
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Adoption Strategist (Engagement Manager)
San Francisco or New York City or Chicago
$130k-$145k/yr HybridFull Time
3+ YOEBachelor's degree in a relevant business or technical field, 3+ years in customer success, professional services, consulting, transformation, change management, or SaaS adoption, plus enterprise adoption and executive stakeholder experience.
SaaS, AI
1mo
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Senior Customer Adoption Expert
Pleasanton, California, United States
$128k-$161k/yr HybridFull Time
5+ YOEBachelor's degree in CS/IT or related, 5+ years in similar technical customer-facing role, deep accounting/finance knowledge, BlackLine and ERP integration experience, strong problem-solving and communication skills.
BlackLine, ERP, LinkedIn Learning, Coursera, Udemy
2mo
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Customer Training & Adoption Specialist(SaaS)
United States or British Columbia or Ontario or San Francisco
$105k-$124k/yr RemoteFull Time
3+ YOE3+ years in customer training/L&D/customer success, instructional design, change management, in-person and virtual training for SaaS, comfortable with GTFS/AVL concepts and AI tools, travel 8–14 times/year.
GTFS, AVL, AI tools, E-Verify
3w
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
1mo
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Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
1w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
3mo
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Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
1+ YOEOnboarding, adoption, relationship management; monitor health metrics; proactive support; upsell opportunities; strong communication.
1mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
2mo
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Agentic Customer Success Manager, Senior Manager
San Francisco, California, United States
$123k-$227k/yr RemoteFull Time
6+ YOE3+ Mgmt6+ years in customer success or enterprise SaaS; 3+ in adoption/change management; governance, analytics, and consumption management experience; AI/LLM fluency preferred.
Salesforce Data Cloud, Agentforce, Telemetry
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
2mo
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Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
5d
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Enterprise Customer Success Manager
San Francisco, California, United States
$160k-$200k/yr HybridFull Time
Experience managing enterprise accounts, supporting technical teams, leading complex onboarding, driving adoption and expansion, building executive relationships, and traveling to customers.
AI
1mo
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Senior Customer Success Manager
United Kingdom or United States or San Francisco
£66k-£98k/yr RemoteFull Time
1+ YOEBA/BS required. 1-3 years CSM/account management/consulting experience (SaaS/tech preferred). Experience with enterprise/global customers, ROI-driven adoption, travel ~30%, strong communication and analytical skills.
6sense, Tableau, Domo, MicroStrategy, Marketo, Eloqua, Pardot, Salesforce, Microsoft Dynamics, LinkedIn Learning, Greenhouse Software
5d
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
2mo
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AI Customer Success Manager
San Francisco, California, United States
$93k-$123k/yr HybridFull Time
B2B SaaS post-sales experience managing accounts through activation, adoption, and renewal; 1–2 years hands-on AI experience; product management knowledge; familiarity with Jira, Slack, and Salesforce; strong communication and consultative skills.
Productboard, Spark, Jira, Slack, Salesforce
3mo
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Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
3w
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Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
5d
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Customer Success
Singapore or San Francisco
HybridFull Time
3+ YOERequires 3+ years in customer success, account management, or growth; proven adoption, retention, and expansion results; strong communication, relationship-building, storytelling, and customer advocacy skills.
4d
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
5d
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Sr Customer Success Manager - Justice
Oregon or San Francisco or Scottsdale or Washington
$86k-$138k/yr RemoteFull Time
Deep justice/legal-sector experience, stakeholder engagement, project management, process improvement, product adoption analysis, and excellent organizational, presentation, and communication skills. Bachelor's degree or equivalent experience required.
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