29 customer analyst jobs at 24 companies in Bailey, NC
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2+ years customer service experience, knowledge of real estate closing and title procedures, strong troubleshooting and communication skills, familiarity with SoftPro products and Microsoft Windows.
SoftPro Select, SoftPro, Microsoft Windows
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2 years customer service experience, knowledge of real estate closing/title procedures, strong troubleshooting and communication skills, familiarity with SoftPro applications and Microsoft Windows.
SoftPro Select, Microsoft Windows
2mo
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Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
Raleigh or Morrisville
OnsiteFull Time
1+ YOEBA/BS required, 1+ year customer-facing experience, strong written/oral communication, critical thinking, research and problem-solving skills, ability to prioritize and work independently and on a team.
2mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
2mo
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Sr Tech Customer Success Analyst
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOE3–4 years in business/tech analysis; Salesforce BA experience; SDLC/Agile; data analytics; healthcare/ Life Sciences experience.
Salesforce, SDLC, Agile, UAT, Data Analytics
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
2w
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2mo
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Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR
Durham, North Carolina, United States
OnsiteContract
12+ YOE12+ years as a technical business analyst, 10+ years retail experience, Agile expertise, deep POS domain knowledge, strong stakeholder communication, leadership/mentorship, and ability to produce high-quality product and requirements documentation.
Agile, Point of Sale (POS)
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Trading Analyst - North Hills, NC
Raleigh, North Carolina, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1-3 years client support or trading/operations experience; bachelor's degree or equivalent; strong analytical, troubleshooting, and communication skills; experience with trading/rebalancing concepts and Excel; comfortable with CRM and ticketing workflows.
Quantum, Microsoft Excel, CRM, Schwab, Fidelity, Pershing
4d
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IT Analyst
Raleigh or Leesburg
OnsiteFull Time
1+ YOERequires 1–3 years supporting Windows 10/11 and Outlook, ticketing systems, hardware replacement, troubleshooting, customer service, communication, and independent work; bachelor's degree or equivalent experience.
Windows 10, Windows 11, Microsoft Office 365, Microsoft Outlook, TrackIt, iPhone, Android, TCP/IP
2w
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Insurance Consumer Analyst I
Raleigh, North Carolina, United States
$40k-$48k/yr HybridFull Time
1+ YOEBachelor's in business/economics (or related) plus 1 year insurance underwriting/claims/policyholder service experience or equivalent; knowledge of Medicare, Medicare supplements, managed care, drug plans, long-term care, claims procedures, fraud; strong communication and organizational skills.
2mo
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APPLICATIONS ANALYST
Rocky Mount, North Carolina, United States
$66k-$109k/yr OnsiteFull Time
2+ YOEProvide upper-level support and administration for city application systems (Utility Billing, MUNIS, Tyler Cashiering, CIS), customize reports, plan/test/install upgrades, coordinate vendors, develop documentation, and train end users. PowerBI certification required for senior level.
Utility Billing, Tyler Cashiering, MUNIS, Tyler Technologies, CIS, Microsoft Back Office, Integrated Workspace Management System (IWMS), PowerBI, SSRS, Crystal Report
1d
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Analyst (Marketing Mix Modeling)
Cary or United States
$63k-$75k/yr RemoteFull Time
2+ YOERequires 2+ years in marketing analytics, SaaS customer success, or data cleansing and management; strong Excel, PowerPoint, data, software, learning, and client-support skills.
Bayesian, Excel, Microsoft PowerPoint, Keen Platform
5d
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Employee Benefits Financial Analyst
Charlotte or Asheville or Burlington or Bluffton or Davidson or Greensboro or Columbia or Myrtle Beach or Greenville or North Charleston or Raleigh or Seneca or Wilmington or New Bern
HybridFull Time
1+ YOERequires 1–5 years of insurance experience, Life and Health licensing, strong Excel and Microsoft Office skills, customer service, critical thinking, and communication skills.
Microsoft Excel, Microsoft Office
1mo
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Clinical Systems Analyst
Goldsboro, North Carolina, United States
OnsiteFull Time
4+ YOEBS in computer science/information systems, 4+ years application systems analysis in a hospital environment, HIS/EHR experience (AthenaOne, Meditech) preferred, strong systems analysis, communication, and customer-support skills.
HIS, EHR, AthenaOne, Meditech
4d
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Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
1w
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Device Support Analyst
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEAssociate’s degree or two years technical experience, NC driver\u0002s license, ability to lift 50+ lbs, 1+ year IT experience (Level 1) with Windows/Mac support, networking knowledge, customer service and troubleshooting skills.
Windows, Mac
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Systems Analyst II, Epic Clinical
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOEAssociate degree, 3+ years systems analysis/IT or clinical applications support, Epic experience preferred, strong analytical, troubleshooting, communication, and customer service skills.
Epic
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Systems Analyst II, Epic Clinical
Raleigh, North Carolina, United States
$38-$63/hr OnsiteFull Time
3+ YOEAssociate degree (or equivalent),3+ years systems analysis/IT or clinical applications support,experience with Epic clinical applications preferred,Epic certification preferred,strong analytical,communication,and customer service skills.
Epic
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