38 customer analyst jobs at 29 companies in Coconut Creek, FL
1mo
Save
Mark Applied
Hide
1mo
Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yrRemoteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Convey Health Solutions: Provides technology and advisory solutions for health plans.
3+ YOEHigh school diploma, 3+ years customer service experience in federally regulated or insurance field, strong writing and documentation, knowledge of CMS guidance and HIPAA.
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan
$132k/yrHybridFull Time
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
2+ YOEBachelor's degree required; 2+ years IT/product or business systems analyst experience supporting customer/order processes; ERP/CRM experience; strong communication, testing, and process optimization skills; English required.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Experience with e-commerce financial disputes, investigations, and transaction review; strong judgement, analytical skills, MS Office literacy, and ability to work flexible hours; banking/payments/fraud or iGaming experience preferred.
NCCI: Provides data and insights for workers compensation insurance.
1+ YOEBachelor’s degree and at least 1 year in a customer-facing analytical role; requires communication, critical thinking, analytical problem-solving, and decision-making skills.
NCCI: Provides data and analytics for the workers' compensation system.
1+ YOEBachelor's degree required; minimum 1 year in a customer-facing analytical role; strong communication, critical thinking, analytical problem-solving and decision-making; drug screen and background check required.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
5+ YOEBachelor’s degree and 5+ years as a product owner, senior business analyst, platform owner, architect, or consultant; Salesforce administration/configuration, CX metrics, process improvement, journey mapping, and Microsoft Office proficiency required.
Salesforce, Sales Cloud, Service Cloud, Communications Cloud, Vlocity, CPQ, AppExchange, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Synergistix: Provider of CRM and compliance software for life sciences.
3+ YOEBachelor's degree or 3 years equivalent experience preferred; pharmaceutical sales support desired. Requires Microsoft Office and Excel expertise, analytical skills, communication, customer service, and multitasking.
CTS Engines: Provides maintenance, repair, and overhaul services for jet engines.
4+ YOE4+ years MRO configuration/control experience, strong MS Office/Excel skills, root cause/corrective action experience, attention to detail, ability to lead cross-functional teams and interpret regulatory/customer directives.
Microsoft Office, Microsoft Excel, Quantum Experience
Florida International University: Public research university offering undergraduate and graduate degree programs.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
HamiltonNew York Stock Exchange: HG: Global provider of specialty insurance and reinsurance services.
Insurance or credit control administrative experience preferred; fluent Spanish and English; strong math, organization, Excel, problem-solving, customer service, time management, and software adaptability.
Microsoft Outlook, Microsoft Excel, Microsoft Word
Miami Jewish Health: Provides comprehensive healthcare and residential services for aging adults.
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
FTAI AviationNASDAQ: FTAI: Owner and maintainer of commercial jet engines and aircraft.
5+ YOECollege degree in business, aviation, or engineering; 5+ years in technical operations, customer-facing, or asset management in aviation/MRO; strong CFM56 knowledge; cross-functional collaboration; Excel and ERP experience.
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
Baker Donelson: Provides legal counsel and public policy advocacy services.
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale
$39k-$45k/yrHybridFull Time
State of Florida: Providing state government services and administrative public programs.
Requires computer-based information processing, research and analysis for decision-making, and communication skills for gathering information. Relevant education may substitute; negotiation experience preferred.
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yrHybridFull Time
The HartfordNYSE: HIG: Provides business and personal insurance, group benefits, and investments.
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.