47 customer analyst jobs at 37 companies in Cotati, CA

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Customer Operations Analyst — Japanese Langua
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
Science Exchange
Science Exchange: SaaS platform for R&D supplier management and procurement.
1+ YOEJapanese fluency, 1+ years customer or technical support experience, BS degree required (science preferred), Salesforce/ticketing experience, strong communication and analytical skills.
Salesforce, Claude AI, JIRA
2w
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Analyst, Customer Trust
San Francisco, California, United States
$95k-$142k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in information security/customer trust/TPM or security consulting, audit experience, strong customer service and communication, 1-2+ years using AI/automation, and metrics/reporting skills.
AI
1mo
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Customer Senior Analyst
Oakland or Pleasanton or Minneapolis or Durham
$76k-$170k/yr OnsiteFull Time
Clorox
CloroxNew York Stock Exchange: CLX: Manufactures and markets consumer cleaning and wellness products.
3+ YOE3+ years sales analysis/forecasting experience (retail/CPG preferred); Bachelor's in Business/Finance/Economics or equivalent; strong Excel and data visualization (Power BI/Tableau); forecasting, ERP (SAP/Oracle), CRM, and analytical storytelling skills.
Exceedra, Microsoft Excel, Power BI, Tableau, SAP, Oracle
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
Uber
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
3w
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Senior Customer Support Quality Analyst
Dublin or San Francisco or New York City or Portland or United States or Canada
$82k-$114k/yr HybridFull Time
Mercury
Mercury: Banking services and financial software designed for startup companies.
2+ YOE2+ years QA or customer experience experience; strong quality judgment, systems thinking, insight generation, cross-functional communication, and experience with AI-assisted quality tools.
Rippit, Claude
3w
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Customer Data Analyst
Austin or San Francisco
HybridFull Time
Gridsight
Gridsight: Provides an AI-powered cloud analytics platform for electricity grid management.
2+ YOE2+ years in data analytics or related role, strong SQL and Python, experience building dashboards and visualizations, familiarity with cloud data infrastructure, dbt exposure, and ability to communicate with technical and non-technical stakeholders.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
Apollo.io
Apollo.io: AI-powered platform for B2B sales intelligence and outreach automation.
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
Kinder's
Kinder's: Produces and sells premium barbecue sauces, seasonings, and marinades.
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
2mo
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Insights Analyst
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$115k-$174k/yr HybridFull Time
Pave
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years as a Data Analyst, strong SQL and Python skills, marketing/data storytelling experience, customer-facing analysis, familiarity with dbt/Hex/Claude code a plus.
SQL, Python, dbt, Hex, Claude code
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
Plaid
Plaid: Provides financial data connectivity and payment infrastructure via APIs.
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
Premier Nutrition Company
Premier Nutrition CompanyNYSE: BRBR: Produces and distributes protein-based nutritional beverages and supplements.
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
5d
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Analyst I
Sacramento County or Sacramento or Benicia
$4k-$6k/mo OnsiteFull Time
State Controller's Office
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Experience with inventory and state records, evidence handling, chain of custody, legal documents, regulations, Microsoft applications, organization, confidentiality, customer service, and independent judgment.
Microsoft Word, Microsoft Excel, Microsoft Access, State Administrative Manual (SAM)
1w
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Fraud & Risk Analyst, Customer Trust & Safety
Oakland, California, United States
$124k-$168k/yr OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ years relevant experience, fraud prevention preferred; advanced SQL and coding, experience with Hive, Databricks, Python, Tableau, Excel/GSheets; strong communication and analytical skills; bachelor\u0002s in quantitative field or equivalent.
SQL, Python, Tableau, Databricks, Hive, Microsoft Excel, GSheets
1mo
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CDD Risk Analyst, Direct Customer Onboarding
San Francisco, California, United States
$90k-$125k/yr OnsiteFull Time
Adyen
AdyenEuronext Amsterdam: ADYEN: Unified payment platform for global business commerce.
4+ YOE4+ years CDD/EDD/KYC experience, knowledge of AML/CTF and payments risk, strong analytical and communication skills, detail-oriented and risk-based approach, willing to travel ~10%.
1mo
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Workforce Management Analyst
San Francisco or New York City or United States
$115k-$202k/yr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
2+ YOE2+ years workforce management or related operations experience; strong SQL and data visualization skills (Hex, Looker); capacity planning, forecasting, vendor management, and strong communication.
SQL, Hex, Looker, Python, Assembled
2mo
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Insights Analyst
San Francisco, California, United States
$85k-$110k/yr OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data; thrives in ambiguity.
12h
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Program Analyst
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$132k-$178k/yr OnsiteFull Time
Defense Contract Management Agency
Defense Contract Management Agency: Oversees contract administration for the U.S. Department of Defense.
1+ YOEOne year of specialized experience equivalent to NH-03 or GS-13, including data-driven analysis, integrated program insights, team leadership, business intelligence, and resolving competing customer priorities.
Business intelligence tools, Microsoft Word