137 customer analyst jobs at 86 companies in Elmhurst, IL
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yr HybridFull Time
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
AI, Support tools, Knowledge base, Automation
1w
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
Circana, Nielsen, IRI
3w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
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Customer Experience Analyst
Itasca, Illinois, United States
$85k-$90k/yr RemoteFull Time
2+ YOERequires 2–4 years in contact center analytics, customer experience, or operations analysis; omnichannel service experience; KPI knowledge; strong analytical, communication, and data storytelling skills; and reporting, BI, CRM, Five9, and basic SQL experience.
Five9, Microsoft Excel, Power BI, Tableau, Salesforce, SQL, CRM
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Analyst, Customer Operations
Des Plaines, Illinois, United States
$58k/yr HybridFull Time
3+ YOEBachelor’s degree, 3 years of transportation or service experience, and strong Microsoft Excel skills required. Logistics, TMS, Google, and Microsoft PowerPoint experience preferred.
Microsoft Excel, TMS, Google, Microsoft PowerPoint
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
Circana, Nielsen, IRI
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, bachelor’s degree required (master’s preferred), advanced project management, strong communication and problem-solving skills.
2mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, advanced project management, strong communication, analytical and problem-solving skills; Bachelor's required, Master's preferred.
1mo
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
1d
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOERequires 6–10 years of marketing experience, including retail banking or financial services, advanced project management, communication, problem-solving, organization, and a bachelor's degree; master's preferred.
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
3w
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Channel and Customer Research Analyst
Chicago, Illinois, United States
$52k-$72k/yr OnsiteFull Time
Source and vet channel partners and customers, conduct expert outreach and screening, coordinate interviews, build sector knowledge, and communicate clearly with stakeholders.
LinkedIn, CRM, AI Interviewer
2w
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan or Illinois
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2w
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Operations Analyst - Customer Service
Kenosha, Wisconsin, United States
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2w
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Ellucian Banner Functional Analyst
Oak Brook, Illinois, United States
$80k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
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