1mo
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
1w
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Senior Customer Solutions Analyst
Dallas, Texas, United States
$42k-$76k/yr OnsiteFull Time
2+ YOE2+ years relevant experience (2–4 preferred), Associate's degree or equivalent, strong written/verbal communication, analytical skills, customer-focused, occasional travel (0–5%), subject to on-call policies.
Predictive Enrollment Analytics, GIS, ArcGIS, Microsoft Excel
1w
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Customer Resolution Intake Analyst
Fort Mill or Coppell
OnsiteFull Time
Bachelor's degree required; proficiency with Microsoft Word, Excel, PowerPoint and BKFS; strong organization, communication, attention to detail, and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BKFS
1w
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Customer Resolution Intake Analyst
Coppell or Fort Mill
OnsiteFull Time
Bachelor's degree required; proficiency with Microsoft Word, Excel, PowerPoint and BKFS; strong organization, communication, detail orientation, and customer service skills.
Microsoft Word, Microsoft Excel, PowerPoint, BKFS
1w
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Customer Resolution Intake Analyst
Coppell or Fort Mill
OnsiteFull Time
Bachelor's degree required. Proficient with Microsoft Word, Excel, PowerPoint and BKFS. Strong organization, communication, customer service, detail orientation, and multitasking skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BKFS
1mo
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Customer Insights Analyst
Dallas or San Francisco or London or Europe or Asia or Japan or Australia or Korea or Thailand
$80k-$110k/yr HybridFull Time
3+ YOE3+ years analytics or related experience; strong SQL, Tableau, and Excel skills; experience with customer journey analytics, cross-functional influence, critical thinking, and presenting insights to stakeholders.
SQL, Tableau, Microsoft Excel
1mo
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Sr Customer Engagement Analyst
Fort Worth, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
5+ YOE5+ years experience with data mining/query tools, 3+ years SAS/Python/SQL, experience with Clarabridge/Qualtrics, strong analytical and presentation skills, ability to use AI tools (Microsoft Copilot).
SAS, Python, SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Clarabridge, Qualtrics, Microsoft Copilot
3d
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Strategic Customer Planning Analyst
Plano, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years supply chain/customer planning experience; strong Excel and ERP/MRP (SAP/Oracle) skills; experience managing delivery commitments and shortage resolution; fluent English and Mandarin.
Microsoft Excel, SAP, Oracle
1mo
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IT Analyst, Customer Engagement Technology
Coppell, Texas, United States
HybridFull Time
3+ YOE3+ years IT experience; experience with Oracle Retail Customer Engagement and Promotions Engine, Oracle APEX, SQL/PL/SQL, system integrations and APIs; bachelor's degree in IS/CS preferred; strong cross-functional communication.
Oracle Retail Customer Engagement, Promotions Engine, Oracle APEX, SQL, PL/SQL, Oracle Xstore, ERP, CRM, POS, Ecommerce
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Financial Analyst - Customer Service
TAR B or WAP C
$107k-$147k/yr HybridFull Time
Several years of financial analysis and operational controlling; strong analytical skills; experience with financial planning and KPIs; travel ~10%; English fluency; MS Office; knowledge of Jedox and SAP.
Jedox, SAP, MS Office 365
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Analyst, VMI / CMI
Coppell, Texas, United States
$66k-$79k/yr RemoteFull Time
2+ YOE2+ years operational order-to-cash experience preferred, college degree preferred, strong English, experience with CMI processes, demand/replenishment knowledge, collaborative supply chain experience.
CMI, FEDlogic
1mo
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Business Analyst - Retail Energy
Dallas, Texas, United States
HybridFull Time
4+ YOE4+ years as a business analyst (Retail Energy preferred); experience with CIS/Billing, EDI, customer care; strong requirements gathering, process mapping, stakeholder engagement; consulting experience preferred; Bachelor’s degree required.
CIS/Billing, EDI
2w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver’s license, strong customer-service/helpdesk skills, proficiency with Microsoft products, strong communication, decision-making, and documentation abilities.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
2w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver's license, customer service/helpdesk experience preferred, strong Microsoft Windows and Office skills, travel up to one week per month, good communication and analytical skills.
Windows 10, Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
2w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver’s license, customer service/helpdesk experience preferred, strong communication, decision-making, and Microsoft Windows/Office proficiency; ability to travel up to one week per month.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
1mo
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Annuities Support Analyst
Plano or United States
RemoteFull Time
2+ YOEHigh school diploma; 2+ years customer service experience in insurance/annuities; 1-2 years claims processing and death claims experience; knowledge of insurance products and policies; excellent written and verbal communication; MS Excel preferred.
Microsoft Excel
4d
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Analyst/Sr Analyst, Operations Administration
Fort Worth, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years customer-service related experience, experience with AI/ML and analytics, project leadership, strong communication and presentation skills.
AI/ML tools
1mo
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Sr. Product Support Analyst
Irving, Texas, United States
$28-$30/hr HybridFull Time
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
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