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230 customer analyst jobs at 165 companies in Texas

1mo
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Longbridge Group
Longbridge Group: AI-powered online brokerage and global investment platform.
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
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1mo
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Customer Care Analyst
Texas, United States
RemoteFull Time
TransTrack Solutions
TransTrack Solutions: Software solutions for transit agency data management and reporting.
5+ YOE5+ years Tier 1/2 technical support experience, strong SQL and Microsoft SQL Server skills, troubleshooting, help-desk ticket management, Microsoft Office proficiency, remote work capability, and customer-facing communication.
SQL, Microsoft SQL Server, TransTrack Manager, ViewPoint, FreshDesk, JIRA, Confluence, Microsoft Fabric, PowerBI, Microsoft Office
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6d
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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
Timken
TimkenNYSE: TKR: Designs and manufactures engineered bearings and industrial motion products.
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor
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4d
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Customer Experience Analyst
Alabama or Florida or Georgia or Kansas or Mississippi or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Virginia
$21-$24/hr RemoteFull Time
Christian Broadcasting Network
Christian Broadcasting Network: Produces religious television programs and provides global humanitarian aid.
Experience with VoC, surveys, qualitative and quantitative data analysis, CX principles, reporting and dashboard creation, Power BI and Microsoft Office proficiency, strong communication and organizational skills; must maintain distraction-free high-speed home office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI
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1w
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Senior Customer Solutions Analyst
Dallas, Texas, United States
$42k-$76k/yr OnsiteFull Time
PowerSchool
PowerSchool: Provides cloud-based software platforms for K-12 education management.
2+ YOE2+ years relevant experience (2–4 preferred), Associate's degree or equivalent, strong written/verbal communication, analytical skills, customer-focused, occasional travel (0–5%), subject to on-call policies.
Predictive Enrollment Analytics, GIS, ArcGIS, Microsoft Excel
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1w
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Customer Resolution Intake Analyst
Fort Mill or Coppell
OnsiteFull Time
Two Harbors Investment
Two Harbors InvestmentNYSE: TWO: Invests in and manages mortgage-backed securities and servicing rights.
Bachelor's degree required; proficiency with Microsoft Word, Excel, PowerPoint and BKFS; strong organization, communication, attention to detail, and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BKFS
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1w
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Customer Resolution Intake Analyst
Coppell or Fort Mill
OnsiteFull Time
Two Harbors Investment Corp.
Two Harbors Investment Corp.NYSE: TWO: Manages residential mortgage-backed securities and mortgage servicing rights portfolios.
Bachelor's degree required; proficiency with Microsoft Word, Excel, PowerPoint and BKFS; strong organization, communication, detail orientation, and customer service skills.
Microsoft Word, Microsoft Excel, PowerPoint, BKFS
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1w
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Customer Resolution Intake Analyst
Coppell or Fort Mill
OnsiteFull Time
Two Harbors
Two HarborsNYSE: TWO: Invests in residential mortgage securities and manages servicing rights.
Bachelor's degree required. Proficient with Microsoft Word, Excel, PowerPoint and BKFS. Strong organization, communication, customer service, detail orientation, and multitasking skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BKFS
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1mo
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Customer Insights Analyst
Dallas or San Francisco or London or Europe or Asia or Japan or Australia or Korea or Thailand
$80k-$110k/yr HybridFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years analytics or related experience; strong SQL, Tableau, and Excel skills; experience with customer journey analytics, cross-functional influence, critical thinking, and presenting insights to stakeholders.
SQL, Tableau, Microsoft Excel
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2w
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Customer Data Analyst
Austin or San Francisco
HybridFull Time
Gridsight
Gridsight: Provides an AI-powered cloud analytics platform for electricity grid management.
2+ YOE2+ years in data analytics or related role, strong SQL and Python, experience building dashboards and visualizations, familiarity with cloud data infrastructure, dbt exposure, and ability to communicate with technical and non-technical stakeholders.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
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1mo
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Sr Customer Engagement Analyst
Fort Worth, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
5+ YOE5+ years experience with data mining/query tools, 3+ years SAS/Python/SQL, experience with Clarabridge/Qualtrics, strong analytical and presentation skills, ability to use AI tools (Microsoft Copilot).
SAS, Python, SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Clarabridge, Qualtrics, Microsoft Copilot
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2d
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Strategic Customer Planning Analyst
Plano, Texas, United States
OnsiteFull Time
Diodes Incorporated
Diodes IncorporatedNasdaq: DIOD: Global manufacturer of discrete, logic, and analog semiconductor components
3+ YOEBachelor's degree and 3+ years supply chain/customer planning experience; strong Excel and ERP/MRP (SAP/Oracle) skills; experience managing delivery commitments and shortage resolution; fluent English and Mandarin.
Microsoft Excel, SAP, Oracle
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3w
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Customer Service Quality Policy Analyst I
San Antonio, Texas, United States
$60k-$75k/yr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
3+ YOEBachelor's degree or equivalent, 3+ years contact center quality assurance experience, ability to obtain Public Trust clearance and U.S. citizenship, strong analytical and communication skills.
NICE, Verint
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1w
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Client Relationship Analyst - Customer Solutions
Austin, Texas, United States
$29-$36/hr OnsiteFull Time
City of Austin
City of Austin: Providing municipal services and public infrastructure to the Austin community.
3+ YOEBachelor's degree plus 3 years related experience (experience may substitute up to 4 years). Skills in billing, account auditing, data analysis, dispute resolution, and customer escalations; intermediate+ Excel and database experience; Smith Driver Certification may be required.
Microsoft Excel, CC&B
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2d
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Senior Workforce Analyst, Customer Service
Houston, Texas, United States
$65k-$112k/yr OnsiteFull Time
Harris County Toll Road Authority
Harris County Toll Road Authority: Manages and operates the toll road system in Harris County.
3+ YOEAssociate's degree or equivalent experience, minimum 3 years call center workforce/analytical experience, strong reporting and spreadsheet skills, knowledge of ACD systems, and excellent communication.
Microsoft Office, Automated Call Distribution System (ACD)
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1w
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Sr. Business Analyst (Customer Success)
Redmond or Bastrop
OnsiteFull Time
SpaceX
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
5+ YOEBachelor's degree,5+ years in business analytics/consulting/market research,great SQL and dashboard skills,1+ year leading projects,experience in forecasting,pricing,statistical modeling.
SQL, Tableau, Power BI, Looker, Python, R, VBA
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1mo
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Client Applications Analyst (CC&B)
Houston, Texas, United States
HybridFull Time
Energy Services Group
Energy Services Group: SaaS platform for retail energy provider billing and transactions
2+ YOECustomer-facing analyst to resolve billing exceptions, interpret data, manage account-level billing, and respond to client inquiries; requires strong communication, analytical skills, and Microsoft Office proficiency.
CC&B, Microsoft Excel, Microsoft Word, Microsoft Outlook, EDI
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3d
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Customer Onboarding & Operations Analyst
Austin, Texas, United States
OnsiteFull Time
Wander
Wander: A revolutionizing short-term rentals by curating guest experiences and providing booking and property management infrastructure.
2+ YOEOwn end-to-end onboarding for new accounts, triage PMS and integration blockers, assign builds, run weekly cadences, and communicate with customers. Comfortable with APIs and cross-functional coordination; 2+ years onboarding/implementation experience preferred.
Airtable, HubSpot, Slack, Google Workspace, Hostaway, Guesty, Track, Streamline, OwnerRez, Escapia, APIs
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1mo
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IT Analyst, Customer Engagement Technology
Coppell, Texas, United States
HybridFull Time
At Home
At Home: Operates big-box retail stores for home decor and furniture.
3+ YOE3+ years IT experience; experience with Oracle Retail Customer Engagement and Promotions Engine, Oracle APEX, SQL/PL/SQL, system integrations and APIs; bachelor's degree in IS/CS preferred; strong cross-functional communication.
Oracle Retail Customer Engagement, Promotions Engine, Oracle APEX, SQL, PL/SQL, Oracle Xstore, ERP, CRM, POS, Ecommerce
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1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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