Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEAt least 1 year researching, analyzing, and interpreting complex customer data. Preferred experience in utility assistance, billing, collections, payment services, account resolution, reporting, compliance, and process improvement.
Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
Yum! BrandsNYSE: YUM: Global operator of quick-service restaurant brands.
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
Clean EnergyNasdaq: CLNE: Providing natural gas and renewable fuels for transportation fleets.
5+ YOEBachelor's degree required. 5+ years business analysis experience preferred, 4+ years D365 CE experience, expertise with Power Platform and Microsoft Office, strong communication and stakeholder skills.
Microsoft Dynamics 365 Customer Engagement (CRM), Power Platform, Power Automate, Power Apps, Power BI, Microsoft Word, Microsoft Excel, Microsoft Outlook, Azure, Microsoft Field Services
Dunlop Sports Americas: Designs and manufactures premium golf and racket sports equipment.
5+ YOE5+ years supporting national accounts or customer operations, Bachelor's preferred, experience with EDI/ERP/retailer compliance, strong analytical and escalation management skills, Microsoft Office proficiency.
Electronic Data Interchange (EDI), ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
TelemetryX: Provides agnostic telematics and asset management for fleets.
3+ YOEBachelor's degree required; 3–5+ years in data analysis/BI or customer-facing analytics; strong data querying, presentation, AI toolchain development, and communication skills.
GovCIO: Provides technology and mission support services to federal agencies.
2+ YOEAssociate's with 3 years of relevant experience or Bachelor's with 2 years; bilingual Spanish/English; US citizen; 40 wpm typing; strong reading/writing; autonomous decision making; meet call intake metrics.
Web-based case management system, Database querying tools, Spanish-English interpretation tools
City of Stanton: Provides municipal government services to the community of Stanton
1+ YOERequires one year of progressively responsible administrative experience, a bachelor's degree or equivalent, a valid California driver's license, analytical and research skills, and strong written, oral, and customer service communication.
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
Analytical risk professional preferred to have 2+ years in banking, financial services, merchant services, risk, fraud, underwriting, or customer service; requires research, communication, detail, and Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, TSYS
1+ YOEBachelor's degree or equivalent experience, 1+ year related experience, valid insurance license, compliance knowledge, Microsoft Office proficiency, analytical, communication, organizational, and customer service skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
Glovis America: Global logistics and supply chain services for the automotive industry.
1+ YOE1-2 years experience; auditing and invoice processing skills; ability to work with EDI and ITMS; strong written/verbal English, math, and customer service skills.
Boone or Charlotte or Irving or North Wilkesboro or Flowery Branch or Aurora or Englewood or Fullerton or Coppell or Windsor Mill
OnsiteFull Time
Samaritan's Purse: International Christian organization providing disaster relief and humanitarian aid.
10+ YOEBachelor's degree or equivalent plus 10+ years in business systems analysis or custom software development; strong SDLC and Agile/Scrum knowledge, requirements elicitation, process mapping, and communication; 12 credit hours Biblical Studies.
Anduril Industries: Defense technology building autonomous military hardware and software.
3+ YOERequires 3+ years in a service desk role, PC and Apple hardware expertise, ticket queue experience, strong communication and customer service skills, weekly on-call participation, and eligibility for a U.S. Secret clearance.
Windows, Linux, Apple, Jira Service Management, Microsoft Office, Adobe, Lucid, Matlab, AWS Virtual Workspaces, MDM
CGINYSE: GIB: Provides information technology and business consulting services.
3+ YOERequires 3–4 years of relevant logistics experience, inventory management knowledge, inventory software proficiency, data analysis and quality assurance skills, customer-facing support, and ability to lift over 50 pounds.
Passive Radio Frequency Identification (pRFID), Enterprise Logistics Management System (ELMS), Defense Property Accountability System (DPAS)
Citizens Business BankNASDAQ: CVBF: Commercial banking and financial services for businesses and professionals.
1+ YOEInvestigate suspicious wire/ACH/check/online transactions, prepare reports, communicate with customers and law enforcement; bachelor\u0002s degree or 1-2 years related experience; strong written/verbal skills and data interpretation.
Microsoft Access, Internet Explorer, Verafin, Sentinel, Microsoft Office, Spreadsheet software
Jackson Lewis: Represents management in labor and employment legal matters.
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
MattelNASDAQ: MAT: Designs, manufactures, and markets toys and family entertainment franchises.
3+ YOEBachelor’s degree preferred in supply chain, logistics, transportation, engineering, or related field; 3+ years in customs brokerage operations; Microsoft Office, Excel, Access, ocean and air freight, and Incoterms experience.
Microsoft Office, Microsoft Excel, Microsoft Access