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42 customer analyst jobs at 29 companies in San Bernardino, CA

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Customer Support Analyst
Irwindale, California, United States
$25-$37/hr HybridFull Time
Southern California Edison
Southern California EdisonNYSE: EIX: Electric utility providing electricity transmission and distribution services.
1+ YOERequires 1+ year researching, analyzing, and interpreting complex customer data. Preferred utility assistance, billing, collections, reporting, Excel, compliance, process improvement, and project experience.
Microsoft Excel, XLOOKUP, BoBj Reporting
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1w
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Customer Support Analyst
Irwindale, California, United States
HybridFull Time
Edison International
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEAt least 1 year researching, analyzing, and interpreting complex customer data. Preferred experience in utility assistance, billing, collections, payment services, account resolution, reporting, compliance, and process improvement.
Microsoft Excel, XLOOKUP, BoBj Reporting
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2mo
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Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
ASSA ABLOY
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
Yum! Brands
Yum! BrandsNYSE: YUM: Global operator of quick-service restaurant brands.
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
KFC Pan Europe
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
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Lead Business Analyst (Customer Engagement)
Newport Beach, California, United States
$130k-$140k/yr OnsiteFull Time
Clean Energy
Clean EnergyNasdaq: CLNE: Providing natural gas and renewable fuels for transportation fleets.
5+ YOEBachelor's degree required. 5+ years business analysis experience preferred, 4+ years D365 CE experience, expertise with Power Platform and Microsoft Office, strong communication and stakeholder skills.
Microsoft Dynamics 365 Customer Engagement (CRM), Power Platform, Power Automate, Power Apps, Power BI, Microsoft Word, Microsoft Excel, Microsoft Outlook, Azure, Microsoft Field Services
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Business Analyst
Irvine, California, United States
$85k-$99k/yr OnsiteFull Time
TelemetryX
TelemetryX: Provides agnostic telematics and asset management for fleets.
3+ YOEBachelor's degree required; 3–5+ years in data analysis/BI or customer-facing analytics; strong data querying, presentation, AI toolchain development, and communication skills.
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Management Analyst
Stanton, California, United States
$36-$46/hr OnsitePart Time
City of Stanton
City of Stanton: Provides municipal government services to the community of Stanton
1+ YOERequires one year of progressively responsible administrative experience, a bachelor's degree or equivalent, a valid California driver's license, analytical and research skills, and strong written, oral, and customer service communication.
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2mo
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ECCO Call Analyst (SCA)
Irvine, California, United States
$20-$27/hr OnsiteFull Time
GovCIO
GovCIO: Provides technology and mission support services to federal agencies.
2+ YOEAssociate's with 3 years of relevant experience or Bachelor's with 2 years; bilingual Spanish/English; US citizen; 40 wpm typing; strong reading/writing; autonomous decision making; meet call intake metrics.
Web-based case management system, Database querying tools, Spanish-English interpretation tools
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Risk Analyst
Anaheim, California, United States
$50k-$60k/yr OnsiteFull Time
Quantum Electronic Payments
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
Analytical risk professional preferred to have 2+ years in banking, financial services, merchant services, risk, fraud, underwriting, or customer service; requires research, communication, detail, and Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, TSYS
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Benefits Analyst II
Walnut Creek or Los Angeles or San Diego or Sacramento or Irvine or San Francisco
$70k-$80k/yr HybridFull Time
Alliant Insurance Services
Alliant Insurance Services: Provides insurance brokerage and risk management consulting services.
1+ YOEBachelor's degree or equivalent experience, 1+ year related experience, valid insurance license, compliance knowledge, Microsoft Office proficiency, analytical, communication, organizational, and customer service skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
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2w
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Transportation Support Team - Senior Analyst
Irvine, California, United States
$53k-$64k/yr OnsiteFull Time
Glovis America
Glovis America: Global logistics and supply chain services for the automotive industry.
1+ YOE1-2 years experience; auditing and invoice processing skills; ability to work with EDI and ITMS; strong written/verbal English, math, and customer service skills.
ITMS, EDI
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2mo
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Support Analyst l-Infrastructure
Redlands, California, United States
$70k-$83k/yr OnsiteFull Time
Esri
Esri: Developing software for digital mapping and spatial data analysis.
1+ YOE1+ year customer support; knowledge of ArcGIS Online/Pro/Enterprise; IT security, networking, and SAML; problem solving and clear communication.
ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, SAML, Active Directory Federation Services, Google Workspace, Okta, Shibboleth
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Business Support Analyst
California or Fresno or Glendale or Pasadena or Redding or Sacramento or Vacaville
$4k-$8k/mo RemoteFull Time, Temporary
State Controller's Office
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Analyze and report on Claims Processing Center operations, coordinate projects, support management, evaluate reporting systems, provide recommendations, and maintain effective relationships and customer service.
ChatGPT, CalCareers, Microsoft Excel
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3w
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Senior Custom Systems Analyst
Boone or Charlotte or Irving or North Wilkesboro or Flowery Branch or Aurora or Englewood or Fullerton or Coppell or Windsor Mill
OnsiteFull Time
Samaritan's Purse
Samaritan's Purse: International Christian organization providing humanitarian aid and disaster relief.
10+ YOEBachelor's degree (or equivalent) and 10+ years in business systems analysis or custom software development; SDLC and Agile knowledge; requirements elicitation, process mapping, user stories, facilitation, and strong communication skills; 12 credit hours biblical studies required.
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Service Desk Analyst
Costa Mesa, California, United States
$77k-$102k/yr OnsiteFull Time
Anduril Industries
Anduril Industries: Defense technology building autonomous military hardware and software.
3+ YOERequires 3+ years in a service desk role, PC and Apple hardware expertise, ticket queue experience, strong communication and customer service skills, weekly on-call participation, and eligibility for a U.S. Secret clearance.
Windows, Linux, Apple, Jira Service Management, Microsoft Office, Adobe, Lucid, Matlab, AWS Virtual Workspaces, MDM
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1mo
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Payments Fraud Analyst
Rancho Cucamonga, California, United States
$22-$29/hr OnsiteFull Time
Citizens Business Bank
Citizens Business BankNASDAQ: CVBF: Commercial banking and financial services for businesses and professionals.
1+ YOEInvestigate suspicious wire/ACH/check/online transactions, prepare reports, communicate with customers and law enforcement; bachelor\u0002s degree or 1-2 years related experience; strong written/verbal skills and data interpretation.
Microsoft Access, Internet Explorer, Verafin, Sentinel, Microsoft Office, Spreadsheet software
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2mo
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Help Desk Analyst
Orange County, California, United States
OnsiteFull Time
Jackson Lewis
Jackson Lewis: Represents management in labor and employment legal matters.
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
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Sr. Logistics & Customs Analyst
San Bernardino, California, United States
$84k-$92k/yr OnsiteFull Time
Mattel
MattelNASDAQ: MAT: Designs, manufactures, and markets toys and family entertainment franchises.
3+ YOEBachelor’s degree preferred in supply chain, logistics, transportation, engineering, or related field; 3+ years in customs brokerage operations; Microsoft Office, Excel, Access, ocean and air freight, and Incoterms experience.
Microsoft Office, Microsoft Excel, Microsoft Access
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System Support Analyst (TEMP)
Irvine, California, United States
$23-$25/hr OnsiteFull Time
Boot Barn
Boot BarnNYSE: BOOT: Specialty retailer of western and work-related apparel and footwear.
1+ YOE1–3 years help desk/system administration experience, strong communication and customer service, bachelor's in CS/Business or equivalent, MS Office proficiency, ability to support retail POS and networking.
Aptos Retail Point of Sale, Windows OS, Microsoft Products, TCP/IP, DNS, DHCP, Wireless (802.11a/b/g)
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