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47 customer analyst jobs at 42 companies in Pasadena, TX

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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
Timken
TimkenNYSE: TKR: Designs and manufactures engineered bearings and industrial motion products.
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor
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3d
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Senior Workforce Analyst, Customer Service
Houston, Texas, United States
$65k-$112k/yr OnsiteFull Time
Harris County Toll Road Authority
Harris County Toll Road Authority: Manages and operates the toll road system in Harris County.
3+ YOEAssociate's degree or equivalent experience, minimum 3 years call center workforce/analytical experience, strong reporting and spreadsheet skills, knowledge of ACD systems, and excellent communication.
Microsoft Office, Automated Call Distribution System (ACD)
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1mo
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Client Applications Analyst (CC&B)
Houston, Texas, United States
HybridFull Time
Energy Services Group
Energy Services Group: SaaS platform for retail energy provider billing and transactions
2+ YOECustomer-facing analyst to resolve billing exceptions, interpret data, manage account-level billing, and respond to client inquiries; requires strong communication, analytical skills, and Microsoft Office proficiency.
CC&B, Microsoft Excel, Microsoft Word, Microsoft Outlook, EDI
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Manager, Customer Service (32529)
The Woodlands, Texas, United States
$50k-$55k/yr OnsiteFull Time
ABI Document Support Services
ABI Document Support Services: Provides tech-enabled record retrieval and document management for legal professionals.
5+ YOEHigh school/GED or equivalent; 5+ years relevant analyst/audit experience; experience in medical-billing, legal, or insurance claims; knowledge of discovery laws and evidence codes; proficient with Microsoft Office/Excel; strong analytical and supervisory skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
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IT Business Analyst - Customer Operations
Sugar Land, Texas, United States
OnsiteFull Time
Nexus Water Group
Nexus Water Group: Operates regulated water and wastewater utility systems across North America.
Experience with VertexOne/WaterSmart/SEW or similar customer self-service platforms; familiarity with meter-to-cash and SAP integrations; strong communication, stakeholder management, and problem-solving skills.
VertexOne, WaterSmart, SEW, SAP
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2w
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Customer Success Benefits Analyst II
Houston, Texas, United States
$40-$44/hr OnsiteFull Time
ESP Enterprises
ESP Enterprises: Provides benefits administration and retirement plan support to employers.
6+ YOEBachelor's degree and 6+ years benefits experience; knowledge of ACA/ERISA/COBRA/FMLA/ADA; proficiency with Microsoft PowerPoint and Excel, HRIS; strong communication and organizational skills.
Microsoft PowerPoint, Microsoft Excel Macros, Pivot Tables, HRIS
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Business Analyst - Retail Energy
Houston, Texas, United States
OnsiteFull Time
Capco
Capco: Global consultancy providing business and technology services.
Experience as a business analyst in retail energy (billing, CIS, EDI, customer care); strong requirements gathering, process mapping, stakeholder engagement, and ability to produce consulting deliverables; bachelor’s degree in a relevant field.
CIS, EDI, LinkedIn
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Analyst, Pharmacy Services & Financial Support Programs
Houston, Texas, United States
HybridFull Time
Legacy Community Health
Legacy Community Health: Provides comprehensive, affordable primary and specialty healthcare services.
5+ YOEBachelor's degree or equivalent experience; 5 years analyst/data reporting experience or Master's in Public Health preferred; strong Excel, data entry, reporting and analytical skills; independent judgment and customer service orientation.
Microsoft Excel
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6d
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Category Analyst
Austin or Pearland
$84k-$200k/yr OnsiteFull Time
Buc-ee's
Buc-ee's: Large travel centers offering fuel, food, and retail merchandise.
1+ YOEAdvanced Microsoft Excel and data visualization skills (Tableau or MicroStrategy). BA/BS+2–4 years or Master’s+1–2 years preferred; ability to analyze large datasets and communicate insights clearly.
Microsoft Excel, Tableau, MicroStrategy
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Client Support Analyst
Houston, Texas, United States
OnsiteFull Time
U.S. Legal Support
U.S. Legal Support: Provides court reporting, record retrieval, and litigation support services.
High school diploma or equivalent, strong communication and organizational skills, ability to learn multiple systems, customer-service orientation; legal experience a plus.
Zoom
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM
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Analyst, Quality Assurance
Houston, Texas, United States
OnsiteFull Time
Ezee Fiber
Ezee Fiber: Provider of high-speed fiber optic internet and connectivity solutions.
1+ YOEHigh school diploma or GED required (associate preferred). 1+ year contact center experience preferred; QA, coaching, or leadership experience preferred. Strong communication, analytical skills, and Microsoft Office proficiency required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM
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2d
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Collections Analyst
Houston, Texas, United States
RemoteFull Time
HungerRush
HungerRush: Integrated cloud point-of-sale and management solutions for restaurants.
Manage collections, cash application, bank deposits, reconciliations; handle customer payment conversations; strong Excel and account-level data review skills.
Microsoft Excel, Salesforce, ZAB (Zone Advanced Billing), High Radius/EIPP
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3w
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Pricing Analyst
Humble, Texas, United States
OnsiteFull Time
GEODIS
GEODIS: Global provider of transportation and logistics services.
2+ YOEMinimum 2 years related experience, knowledge of import/export and US Customs, CargoWise experience, Microsoft Office proficiency, strong analytical and communication skills; CHB license preferred.
CargoWise, Microsoft Outlook, Microsoft Word, Microsoft Access, Microsoft Excel
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2d
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Query Handling Backline Analyst 2
Houston, Texas, United States
OnsiteFull Time
DHL Group
DHL GroupXetra: DHL: Global provider of logistics and postal services.
2+ YOE2-4 years related experience; strong customer service and conflict resolution; intermediate Microsoft Works and Excel, SAP and GWEB; good written/verbal communication and ability to handle complex production tasks.
Microsoft Works, Microsoft Excel, SAP, GWEB
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6d
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Infrastructure Analyst
Faribault or Troy or Houston or Merrimack or Burnsville or Murfreesboro or Waukesha or Charlotte or Mayfield or Loveland or Montreal
$70k-$80k/yr OnsiteFull Time
Trystar
Trystar: Designs and manufactures electrical power distribution and backup equipment.
3+ YOE3+ years infrastructure support experience with Windows and iOS, Entra ID/Office 365 administration, workstation imaging, hardware repair, ticketing/ITSM familiarity, and strong customer service skills.
M365, Entra ID, Office 365, Windows, iOS, ITSM
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3d
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Associate Lender Review Analyst
Houston, Texas, United States
OnsiteFull Time
Lockton
Lockton: Global independent insurance broker providing risk and benefit solutions.
1+ YOEHigh school diploma or GED, 1 year insurance experience (or some college), Microsoft Office proficiency, strong communication, math and organizational skills, ability to travel and work outside normal hours, authorization to work in the U.S.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Technical Analyst
Houston, Texas, United States
OnsiteFull Time
Houston Methodist
Houston Methodist: A non-profit health system providing comprehensive hospital and specialty medical services.
2+ YOEHigh school diploma or equivalent; 2 years IT field/help desk experience; preferred associate-level Microsoft, Apple, Cisco or endpoint certifications; strong communication and customer service; basic desktop deployment and networking knowledge.
Microsoft OS, Microsoft applications, TCP/IP, Thin Client Technology, Endpoint Technologies, Apple, Cisco
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