37 customer analyst jobs at 31 companies in Pinecrest, FL
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Sr. Analyst, Customer Analytics
Miami, Florida, United States
$91k-$114k/yrOnsiteFull Time
Subway: Global provider of franchised quick-service sandwiches and salads.
5+ YOEBachelor's degree, 5+ years in customer/loyalty/CRM/digital analytics, strong SQL, experience with Redshift/Snowflake/Databricks, proficiency in Tableau or Power BI, cross-functional communication and KPI development experience.
SQL, Redshift, Snowflake, Databricks, Tableau, Microsoft Power BI, Adobe Experience Platform (RTCDP, AJO, CJA), LLMs, Python, R
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Convey Health Solutions: Provides technology and advisory solutions for health plans.
3+ YOEHigh school diploma, 3+ years customer service experience in federally regulated or insurance field, strong writing and documentation, knowledge of CMS guidance and HIPAA.
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Experience with e-commerce financial disputes, investigations, and transaction review; strong judgement, analytical skills, MS Office literacy, and ability to work flexible hours; banking/payments/fraud or iGaming experience preferred.
NCCI: Provides data and insights for workers compensation insurance.
1+ YOEBachelor’s degree and at least 1 year in a customer-facing analytical role; requires communication, critical thinking, analytical problem-solving, and decision-making skills.
CAI: Provides global IT services and contingent workforce management solutions.
Bilingual English and Spanish communication, strong analytical and problem-solving skills, customer escalation experience, data analysis ability, Microsoft Office proficiency, and strong organization and attention to detail.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$132k-$178k/yrOnsiteFull Time
Defense Contract Management Agency: Oversees contract administration for the U.S. Department of Defense.
1+ YOEOne year of specialized experience equivalent to NH-03 or GS-13, including data-driven analysis, integrated program insights, team leadership, business intelligence, and resolving competing customer priorities.
CTS Engines: Provides maintenance, repair, and overhaul services for jet engines.
4+ YOE4+ years MRO configuration/control experience, strong MS Office/Excel skills, root cause/corrective action experience, attention to detail, ability to lead cross-functional teams and interpret regulatory/customer directives.
Microsoft Office, Microsoft Excel, Quantum Experience
Florida International University: Public research university offering undergraduate and graduate degree programs.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
Modernizing Medicine: Cloud-based software for medical practice management and EHR.
5+ YOEBachelor's degree or equivalent in a quantitative field and 5+ years in Customer Success or Business Operations analytics, with expertise in metrics, dashboards, reporting, Salesforce, and advanced spreadsheet analysis.
Salesforce, Microsoft Excel, Google Sheets, ChurnZero, Power BI, Domo, Tableau
Miami Jewish Health: Provides comprehensive healthcare and residential services for aging adults.
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
Carnival Corporation & plcNYSE: CCL: Operates a global fleet of passenger cruise ships.
5+ YOEBachelor's degree or equivalent; 5+ years in social media customer service, social listening, moderation, or community management; experience with enterprise listening platforms; strong writing, analysis, and escalation skills.
FTAI AviationNASDAQ: FTAI: Owner and maintainer of commercial jet engines and aircraft.
5+ YOECollege degree in business, aviation, or engineering; 5+ years in technical operations, customer-facing, or asset management in aviation/MRO; strong CFM56 knowledge; cross-functional collaboration; Excel and ERP experience.
Modernizing Medicine: Specialty-specific cloud-based software for medical practices
5+ YOEBachelor's degree or equivalent and 5+ years in Customer Success or Business Operations analytics. Requires Salesforce, advanced Microsoft Excel or Google Sheets, dashboard and metrics development, project management, and communication skills.
Salesforce, Microsoft Excel, Google Sheets, ChurnZero, Power BI, Domo, Tableau
eMed: Provides at-home diagnostic testing and virtual clinical healthcare services.
1+ YOEBilingual (English/Spanish),1+ years QA or customer-service experience preferred,proficient with Google Docs/Sheets and Microsoft Excel,knowledge of US B2B healthcare sales,excellent communication and attention to detail.
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
Baker Donelson: Provides legal counsel and public policy advocacy services.
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
FirstService ResidentialNASDAQ / TSX: FSV: Manages residential communities and homeowners associations for property owners.
1+ YOE1–3 years accounts receivable or related experience; high school diploma or equivalent; associate degree in accounting/business preferred; strong MS Office and Windows skills; attention to detail and customer service orientation.