28 customer analyst jobs at 25 companies in Roxboro, NC
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2 years customer service experience, knowledge of real estate closing/title procedures, strong troubleshooting and communication skills, familiarity with SoftPro applications and Microsoft Windows.
SoftPro Select, Microsoft Windows
1mo
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SoftPro Customer Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2+ years customer service experience, knowledge of real estate closing and title procedures, strong troubleshooting and communication skills, familiarity with SoftPro products and Microsoft Windows.
SoftPro Select, SoftPro, Microsoft Windows
4d
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Customer Success Analyst (Inside Sales) - PMD
Cary, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor’s degree and 3 years in customer-facing support or relevant experience. Requires critical thinking, global communication, organization, complex data analysis, Microsoft product proficiency, and relationship-building skills.
Microsoft Excel, SAP, Business Intelligence, MRP
3d
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Data Analyst, Customer Success
Raleigh, North Carolina, United States
HybridFull Time
3+ YOEBachelor's degree in a related field and 3–5 years of data analyst experience. Requires SQL, Tableau, analytical skills, and experience with AI-assisted tools and Jira; Customer Success experience preferred.
SQL, Tableau, Cursor, Claude, Jira
4d
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Customer Lifecycle Analyst
Malvern or Cary or United States
$55k-$76k/yr HybridFull Time
5+ YOEPreferred 5+ years in accounting or finance and a BS in accounting, finance, business, or related field. Requires strong Excel and MS Office skills, financial analysis, IFRS knowledge, and SAP experience preferred.
Microsoft Office, Microsoft Excel, PowerApps, SAP, Robotic Process Automation, Power BI, Winshuttle, Root Cause & Corrective Action (RCCA), User Acceptance Testing (UAT), International Financial Reporting Standards (IFRS), Microsoft SharePoint
2mo
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Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
Raleigh or Morrisville
OnsiteFull Time
1+ YOEBA/BS required, 1+ year customer-facing experience, strong written/oral communication, critical thinking, research and problem-solving skills, ability to prioritize and work independently and on a team.
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
1d
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Business Analyst - Customer Experience
Raleigh or Wendell
$53k-$91k/yr HybridFull Time
3+ YOERequires 3+ years in analytics or business operations, customer and operational data experience, dashboard and requirements development, workflow documentation, strong Excel skills, and permanent U.S. work authorization.
Microsoft Excel, Salesforce, SAP, Snowflake
1mo
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Senior Security Analyst, Customer Assurance
New York City or Seattle or Raleigh or San Francisco or Washington or London or Amsterdam
$134k-$214k/yr HybridFull Time
6+ YOE6+ years in security assurance/GRC with ownership of customer-facing security workflows; experience reviewing security contract provisions; familiarity with SOC 2, ISO 27001, NIST frameworks, PCI, GLBA, GDPR/CCPA; program design, metrics ownership, and AI-assisted workflow experience.
SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR, CCPA, NIST 800-53
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1mo
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
2mo
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Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR
Durham, North Carolina, United States
OnsiteContract
12+ YOE12+ years as a technical business analyst, 10+ years retail experience, Agile expertise, deep POS domain knowledge, strong stakeholder communication, leadership/mentorship, and ability to produce high-quality product and requirements documentation.
Agile, Point of Sale (POS)
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Trading Analyst - North Hills, NC
Raleigh, North Carolina, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1-3 years client support or trading/operations experience; bachelor's degree or equivalent; strong analytical, troubleshooting, and communication skills; experience with trading/rebalancing concepts and Excel; comfortable with CRM and ticketing workflows.
Quantum, Microsoft Excel, CRM, Schwab, Fidelity, Pershing
2w
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IT Analyst
Raleigh or Leesburg
OnsiteFull Time
1+ YOERequires 1–3 years supporting Windows 10/11 and Outlook, ticketing systems, hardware replacement, troubleshooting, customer service, communication, and independent work; bachelor's degree or equivalent experience.
Windows 10, Windows 11, Microsoft Office 365, Microsoft Outlook, TrackIt, iPhone, Android, TCP/IP
1d
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Operations Analyst
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOERequires ability to obtain a Secret clearance, 1–2 years of customer service experience, process execution, strong communication, listening, problem-solving, interpersonal, and analytical skills, plus Microsoft Office proficiency.
Microsoft Office, Epic
5d
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Logistics Analyst(dispatcher)
Durham, North Carolina, United States
OnsiteFull Time
Requires analytical, problem-solving, written and verbal communication skills, customer-facing experience, Microsoft Office Suite proficiency, and ability to manage time-sensitive tasks in a fast-paced environment. Dispatcher experience preferred.
Microsoft Office Suite
1d
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Product Support Analyst (11am - 8pm EST)
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEBachelor’s degree or higher and 2+ years in software or telecommunications support. Requires basic SMS/MMS, SMPP, API, and MM4 knowledge, troubleshooting, analytical, multitasking, and communication skills.
SMPP, MM4, SMS, MMS, API
2w
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Employee Benefits Financial Analyst
Charlotte or Asheville or Burlington or Bluffton or Davidson or Greensboro or Columbia or Myrtle Beach or Greenville or North Charleston or Raleigh or Seneca or Wilmington or New Bern
HybridFull Time
1+ YOERequires 1–5 years of insurance experience, Life and Health licensing, strong Excel and Microsoft Office skills, customer service, critical thinking, and communication skills.
Microsoft Excel, Microsoft Office
2w
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Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
1mo
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Systems Analyst II, Epic Clinical
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOEAssociate degree, 3+ years systems analysis/IT or clinical applications support, Epic experience preferred, strong analytical, troubleshooting, communication, and customer service skills.
Epic
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