16 customer analyst jobs at 13 companies in Springfield, MA
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
3w
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Analyst I, Customer Digital Engagement
Windsor, Connecticut, United States
$56k-$81k/yr OnsiteFull Time
Bachelor's in business/analytics/marketing/IS or HS+4 years; experience with data analysis, reporting, customer messaging, and supporting digital experience platforms.
Salesforce Marketing Cloud
3w
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Analyst II, Customer Digital Engagement
Windsor, Connecticut, United States
$68k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree in business/analytics/marketing/IS or HS+4yrs and 3 years relevant experience; business analysis, reporting, and customer communications experience; Salesforce Marketing Cloud subject-matter knowledge.
Salesforce Marketing Cloud
3w
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Analyst,Patient Relations
New Britain, Connecticut, United States
$21-$45/hr OnsiteFull Time
Assist patients with Medicare and insurance navigation, strong computer skills (Gmail, MS Word/Google Docs, Excel), US work authorization, customer-service orientation; multilingual skills preferred.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
2mo
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Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
1w
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Pensions Analyst
Hartford, Connecticut, United States
$44k-$94k/yr HybridFull Time
1+ YOE1-2 years pension death benefits experience, 3+ years customer service skills, bachelor's degree or equivalent, strong organizational, analytical and communication skills.
4w
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Analyst, Large Case Pensions
Hartford, Connecticut, United States
$44k-$94k/yr HybridFull Time
2+ YOE2+ years analytical experience, 1+ year client-facing/customer service, Microsoft Word/Excel proficiency, understanding of defined benefit pension plans and benefits processing.
Microsoft Word, Microsoft Excel, Aetna pension benefits system
4w
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Sr. ERP Analyst
Middlefield, Connecticut, United States
$125k-$145k/yr OnsiteFull Time
10+ YOE10+ years ERP experience; hands-on Navision (C/AL) required, Business Central (AL) and SAP exposure preferred; strong functional/technical understanding across finance, supply chain, manufacturing; customer-facing experience and strong communication skills.
Navision 2017, Business Central, Sightline, Visual, Sage, C/AL, AL, SAP S/4HANA
5d
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Medical Billing Analyst
Wallingford, Connecticut, United States
$22-$28/hr OnsiteFull Time
1+ YOEVerify insurance, process claims, manage denials and appeals, collect patient balances, and provide customer service. Requires HS diploma, medical billing experience, and EHR familiarity.
Electronic Health Records (EHR), Imagine, Microsoft Word, Microsoft Excel, Microsoft Outlook, ACD
2d
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Accounts Receivable Analyst
Colchester, Connecticut, United States
OnsiteFull Time
Maintain customer relationships, reconcile accounts, review invoices, research returns and disputes, accept payments; high school diploma required; college in business preferred; AR/AP experience desired; strong communication and discretion.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, ERP
2mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
2mo
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Business Analyst / Commercial Specialist
Wallingford, Connecticut, United States
OnsiteFull Time
2+ YOEAssociate degree or equivalent, 2+ years business analysis experience, 3+ years Salesforce experience, ERP/CRM experience, strong analytical and communication skills, customer-focused and proactive.
Salesforce, ERP, CRM, CPQ, Analytics Studio, Field Service
1d
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Receivable Account Analyst - Loss Sensitive Billing
Hartford or Spokane Valley or Richmond or San Antonio
$53k-$87k/yr HybridFull Time
Handle loss-sensitive and guaranteed cost billing, account setup, reconciliations, payment application, dispute resolution, and customer service; high school diploma/GED required; college degree or equivalent experience preferred.
Microsoft Excel, Microsoft Word
3w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
2w
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Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, Connecticut, United States
$26-$39/hr HybridFull Time
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.
Microsoft Office
1w
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Legal Assistant (Management Analyst I)
Hartford, Connecticut, United States
$22/hr OnsiteFull Time
U.S. citizenship and high school diploma required; administrative/paralegal or customer service experience; proficiency with Microsoft Office; ability to obtain Moderate Risk Public Trust and pass background checks; ability to lift 30 lbs.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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