31 customer analyst jobs at 21 companies in Westlake, OH
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Customer Account Services Analyst
Massillon, Ohio, United States
$55k-$70k/yr HybridFull Time
3+ YOEMinimum 3 years relevant experience; bachelor’s preferred; strong communication, analytical and organizational skills; proficiency with Microsoft Office and reporting; customer-focused account support.
Microsoft Office
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Analyst
Cleveland, Ohio, United States
$60k-$70k/yr OnsiteFull Time
4+ YOEProvide L1/L1.5 technical voice support, troubleshoot passkey enrollment/authentication and device issues, knowledge of CIAM/MFA/FIDO2/WebAuthn/REST APIs, customer-facing experience, ability to work rotational/on-call schedules.
CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, Transmit Security, Transmit BindiD
2mo
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Health Plan Member Services Analyst
Louisville or Cleveland or Nashville or Dallas or San Antonio
$45k-$55k/yr RemoteFull Time
2+ YOEMinimum 2 years member services or health plan/customer service experience; high school diploma/GED required; proficiency with CRM and Microsoft Word/Excel/Outlook; strong verbal/written communication, empathy, and regulatory (CMS/HIPAA) compliance skills.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
4w
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Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Beachwood or United States
$105k-$125k/yr RemoteFull Time
4+ YOE3+ MgmtSenior SAP S/4 Service & Construction Management analyst with SAP S/4 HANA implementation experience, project management and leadership background, strong communication and customer service skills.
SAP, SAP S/4 HANA, SAP HR/HCM, SAP SM S/4
3w
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Senior Sales Operations Systems Analyst (55179)
Mentor, Ohio, United States
$82k-$109k/yr HybridFull Time
7+ YOE7+ years in sales/customer/service operations with 5+ years hands-on Salesforce experience, Bachelor's degree, Business Analyst certification, Salesforce Administrator, Agile/UAT experience, strong analytical and mentoring skills.
Salesforce, CPQ, Cognos, Oracle, CRM Analytics, Tableau, Camtasia, WalkMe, Apex, Flows, Lightning
1mo
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
3mo
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Registered Client Relationship Analyst
Hudson, Ohio, United States
OnsiteFull Time
High school diploma required; college preferred. Detail-oriented with advanced Microsoft Office skills. Willingness to obtain Series 7 and Series 66 or Series 63 and Series 65. Strong interpersonal, client service, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
3mo
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Registered Client Relationship Analyst
Hudson, Ohio, United States
OnsiteFull Time
High School Diploma; college degree preferred; series licenses; strong communication and client service skills.
Microsoft Office
2w
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
6d
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Portfolio Analytics & Strategy Analyst - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Cleveland or Wilmington or Tysons Corner
$75k-$125k/yr OnsiteFull Time
2+ YOEBachelor's degree and 2+ years of relevant experience. Requires Python, SQL, Spark, data analytics, data modeling, cloud warehouses, ETL/ELT, and strong analytical and communication skills.
Python, SQL, Spark, GitHub Copilot, Tableau, Power BI, Atlassian Jira, Confluence, Snowflake, BigQuery, Amazon Redshift, Apache Airflow, AWS, Azure, Kafka, Kinesis, Adobe Experience Platform, Salesforce Marketing Cloud, Google Ads, ETL, ELT, machine learning
2d
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SOC 3 Analyst
Beachwood, Ohio, United States
$78k-$100k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent, 5+ years in cybersecurity and SOC environments, advanced incident response, threat hunting, forensics, SIEM, EDR/XDR, customer escalations, and technical leadership experience.
Microsoft Sentinel, Splunk, MITRE ATT&CK, Cisco XDR, Microsoft Defender, MISP, n8n, SOAR, Azure, AWS, SIEM, EDR/XDR, ISO 27001, NIST
1mo
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Collateral Analyst SR
Columbus or Atlanta or Charlotte or Pittsburgh or Detroit or Indianapolis or Grand Rapids or Cincinnati or Cleveland
$27-$54/hr OnsiteFull Time
3+ YOE3+ years asset based lending experience; Associate's degree in Accounting, Finance or related; analyze and monitor collateral, calculate available collateral, prepare reports, strong customer service skills.
6d
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Lock Desk Analyst
United States or Cleveland
RemoteFull Time
2+ YOEBachelor’s degree or equivalent education and experience; 2+ years of mortgage lending experience preferred. Requires analytical, mathematical, communication, customer service, and Microsoft Office skills.
Optimal Blue, Encompass, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word
6d
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Law Enforcement Unit Business Systems Analyst/Sr Analyst
Cleveland, Ohio, United States
$82k-$125k/yr OnsiteFull Time
3+ YOEAssociate's, bachelor's, or master's degree with related experience; requires Microsoft products, SharePoint, Power Platform, customer service, communication, collaboration, and analytical skills.
Microsoft SharePoint, Microsoft Power Platform
2w
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National Chain Analyst
Westlake, Ohio, United States
OnsiteFull Time
1+ YOEBachelor's degree in marketing/supply chain/operations or related,1+ years experience,strong Excel and Office 365 skills,Oracle Order Management knowledge a plus,excellent communication and customer service skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Oracle Order Management, POS
4w
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Accounts Receivable Analyst
Strongsville, Ohio, United States
OnsiteFull Time
1+ YOE1-2 years accounts receivable experience; strong interpersonal, analytical, and time-management skills; proficiency in Microsoft Excel and Microsoft Word; ability to manage customer accounts, resolve deductions, and prioritize multiple tasks.
Microsoft Excel, Microsoft Word
1w
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MANAGEMENT AND PROGRAM ANALYST
Indianapolis or Cleveland or Whitehall
$75k-$122k/yr OnsiteFull Time
1+ YOERequires one year of specialized federal experience at GS-9 or GS-11 level, including government travel card program oversight, transaction compliance, reporting systems, policy interpretation, training, and customer service.
Citimanager, Defense Travel System (DTS), Contractor Contract Management System (CCMS), Custom Reporting System (CCRS), Electronic Access System (EAS)
1w
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GxP Lab Computing Analyst
Beachwood, Ohio, United States
FieldFull Time
3+ YOEBachelor of Science in computer science or life science, or equivalent industry experience; 3+ years in Windows technologies, networking, remote computing, and backup systems; troubleshooting and customer service skills required.
Windows, virtual machine, networking, remote computing, backup systems
2mo
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Claims Benefit & Disability Analyst I
Brooklyn, Ohio, United States
OnsiteFull Time
1+ YOE1–2 years life/disability claims or customer service experience; preferred BA in Business or Healthcare Administration; basic Microsoft Office and OnBase skills; knowledge of FMLA/ADA; strong communication.
OnBase, Microsoft Office
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