55 customer analytics analyst jobs at 35 companies in Oak Lawn, IL
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Customer Experience Analyst
Itasca, Illinois, United States
$85k-$90k/yr RemoteFull Time
2+ YOERequires 2–4 years in contact center analytics, customer experience, or operations analysis; omnichannel service experience; KPI knowledge; strong analytical, communication, and data storytelling skills; and reporting, BI, CRM, Five9, and basic SQL experience.
Five9, Microsoft Excel, Power BI, Tableau, Salesforce, SQL, CRM
1mo
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
Circana, Nielsen, IRI
3w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
Circana, Nielsen, IRI
2w
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan or Illinois
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Sales Analyst (43450)
Oakbrook Terrace or Chicago
$59k-$79k/yr HybridFull Time
University degree and experience in data, sales, business intelligence, category, or commercial analytics. Requires Circana, customer data platforms, Power BI, Microsoft Excel, visualization, communication, and analytical skills.
Circana, Power BI, Microsoft Excel
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, advanced project management, strong communication, analytical and problem-solving skills; Bachelor's required, Master's preferred.
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
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Clinical Reporting Analyst
Lisle, Illinois, United States
$21-$36/hr HybridFull Time
1+ YOEBachelor's degree and 1–2 years of reporting or data analytics experience required, plus customer service experience, advanced Microsoft Excel, strong MS Office skills, and data problem-solving ability.
Salesforce, Banner, Experiential Learning Management System (ELMS), Power BI, Microsoft Excel, Microsoft Office
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2w
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Ellucian Banner Functional Analyst
Oak Brook, Illinois, United States
$80k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
1w
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Associate Solutions Analyst
Chicago or Windsor
$70k-$80k/yr HybridFull Time
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
SQL
2mo
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Client Analyst II
Lake Zurich, Illinois, United States
$20-$21/hr HybridFull Time
3+ YOEHigh school diploma, 3+ years mortgage banking or related customer service/research experience, strong writing and analytical skills, proficiency with Microsoft applications and loan servicing platforms, ability to handle multiple tasks in a high-volume environment.
1mo
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Senior Analyst, Consumer Insights (Hybrid: Chicago, IL)
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
1+ YOE1-2+ years in analytical or market research roles; Bachelor's degree or equivalent; experience with consumer, POS, syndicated/custom research is a plus; strong data interpretation, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Liquid Data®
6d
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Client Strategy Analyst
San Francisco or New York City or Chicago or Seattle or Atlanta or Austin or Boston
$130k-$140k/yr RemoteFull Time
Customer-facing analytical role requiring stakeholder management, troubleshooting, scripting-language skills, strong communication and organization, and US work authorization with continental US residence.
1d
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Customs Brokerage Business Analyst
Des Plaines, Illinois, United States
$87k-$107k/yr OnsiteFull Time
Requires advanced Excel, Access databases, BI platforms, dashboard development, gap analysis, process automation, SharePoint solutions, and business process improvement experience.
Microsoft Excel, Microsoft Access, SharePoint, CargoWise, RPA, IDP, UAT
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