72 customer care manager jobs at 52 companies in Bowie, MD
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Customer Care Manager
Columbia, Maryland, United States
$60k-$70k/yrHybridFull Time
Walden University: Walden University is a private, for-profit online university providing flexible degree programs for working professionals.
3+ YOE3+ MgmtBachelor's and master's degrees required, 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning, web technologies, and Microsoft Office.
Microsoft Office Suite, eLearning software platforms, Macintosh, PC
ComcastNASDAQ: CMCSA: A global media and technology.
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years of related work experience; leadership, coaching, communication, customer care, and customer experience skills.
Leslie'sNASDAQ: LESL: The largest direct-to-consumer brand for pool and spa care.
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
Mettler ToledoNYSE: MTD: Global provider of precision instruments and services.
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
Customer Care Manager - State Farm Agent Team Member
Arlington, Virginia, United States
$40k-$60k/yrOnsiteFull Time
Anthony Lutsik - State Farm Agent: Independent State Farm insurance agency serving Arlington individuals, families, and small businesses with insurance and financial services.
Manage customer inquiries, coordinate team communication, handle account and billing tasks, track service metrics; excellent communication and organization; prior customer service or office experience preferred; must obtain state insurance licenses.
Toll BrothersNYSE: TOL: America's leading builder of luxury homes.
3+ YOEHigh school diploma, 3+ years customer service, 2+ years construction/maintenance experience, strong communication, technical savviness, ability to manage and triage homeowner service requests.
Graduate Management Admission Council: Nonprofit membership association of business schools providing admissions assessments, research, and recruitment services to schools and candidates.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
Columbia Association: Nonprofit community services organization managing Columbia, Maryland’s recreational facilities, open space, programs, and resident amenities.
0.5+ YOEAt least 6 months of customer-facing experience, excellent verbal and written communication, problem-solving, attention to detail, multitasking, stress management, and knowledge of data analytics and performance metrics.
Liberty Pure Solutions: Family-owned Maryland plumbing and water-treatment serving homeowners with filtration, well-pump, and emergency plumbing services.
2+ YOE2+ years customer service experience, proficiency with ServiceTitan and scheduling tools, exceptional phone skills, high school diploma or equivalent, knowledge of Maryland geography, ability to manage high call volumes.
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hrOnsiteFull Time, Part Time
Seaton Senior Living: Affordable Mid-Atlantic senior living operator providing independent living, assisted living, and memory care for seniors and families.
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA certification and senior-care experience preferred.
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hrOnsiteFull Time, Part Time
Seaton Senior Living: Affordable Mid-Atlantic senior living operator providing independent living, assisted living, and memory care for seniors and families.
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; senior care experience and CNA certification preferred.
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
JCS Solutions LLC: Cybersecurity and technology services firm serving government and private-sector customers with digital transformation and threat-mitigation solutions.
8+ YOE5+ MgmtRequires U.S. citizenship, active Secret clearance, bachelor's degree or equivalent experience, 8+ years managing customer service operations, and 5+ years leading customer-facing support teams.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft 365
GoodVets: Network of veterinarian-partnered animal hospitals.
1+ YOE1+ year veterinary support experience, availability evenings/weekends, ability to perform patient care and handle animals, lift up to 50 lbs, familiarity with veterinary practice management systems, strong communication and emergency response skills.
TerraBella Senior Living: Private senior living operator serving older adults with independent living, assisted living, memory care, and respite care.
CNA certification preferred; HS diploma; 18+; senior care experience preferred; strong communication and customer service; multitasking and good judgment.
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
Home Helpers Home Care of Manassas-Gainesville: Privately owned Home Helpers franchise providing in-home care to seniors and people with disabilities across Northern Virginia.
Coordinate care and schedules, support caregivers, perform onboarding and documentation, conduct community outreach; high school diploma, valid driver's license, Microsoft Office skills, healthcare or customer service experience preferred.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ YOE1+ year supervisory experience preferred, knowledge of companion animal and aquatics care, strong communication and customer-service skills, ability to lift up to 50 lbs, flexible availability for evenings/weekends/holidays.
SALT Dental Partners: Dental support organization managing pediatric dental practice operations.
Strong data entry, appointment scheduling, calendar management, phone system use, recordkeeping; office administration or medical office experience preferred.
Strong customer service, time management, attention to detail, multitasking, computer proficiency, and professional patient interaction; experience preferred, with training available.