67 customer care manager jobs at 51 companies in Washington, DC
1mo
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Customer Care Manager
Fredericksburg, Virginia, United States
$50k-$65k/yr OnsiteFull Time
Leadership in call center operations, coaching, scheduling, escalation management, strong communication, analytical and organizational skills, and proficiency with listed technology tools.
Microsoft Office Suite, Microsoft 365, Microsoft SharePoint, Microsoft Outlook, Microsoft Teams, RingCentral, RingCX, Paycom, iConnect, Storis
2w
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Customer Care Manager
Clarksburg, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
1mo
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Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
1w
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Sr. Manager, Customer Care (Call Center)
Laurel, Maryland, United States
$140k-$238k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor’s degree and 8+ years in contact center operations, including billing and collections, large customer service team management, and report preparation and presentation.
3w
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Customer Care Manager - State Farm Agent Team Member
Arlington, Virginia, United States
$40k-$60k/yr OnsiteFull Time
Manage customer inquiries, coordinate team communication, handle account and billing tasks, track service metrics; excellent communication and organization; prior customer service or office experience preferred; must obtain state insurance licenses.
3w
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Customer Care Consultant
Reston, Virginia, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service, 2+ years construction/maintenance experience, strong communication, technical savviness, ability to manage and triage homeowner service requests.
2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
1mo
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Customer Care Specialist for Plumbing Company
Phoenix, Maryland, United States
$25-$30/hr OnsiteFull Time
2+ YOE2+ years customer service experience, proficiency with ServiceTitan and scheduling tools, exceptional phone skills, high school diploma or equivalent, knowledge of Maryland geography, ability to manage high call volumes.
ServiceTitan, Google Calendar
1w
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Care Manager
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; senior care experience and CNA certification preferred.
401(K)
1w
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Care Manager
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA certification and senior-care experience preferred.
3w
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Care Manager
Frederick, Maryland, United States
$16-$18/hr OnsiteFull Time, Part Time
CNA certification preferred; HS diploma/GED; 18+; experience with seniors preferred; strong communication, customer service, and multitasking skills.
2mo
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Patient and Customer Care Representative
Washington, District of Columbia, United States
$19-$24/hr OnsiteFull Time
1+ YOE1+ year veterinary support experience, availability evenings/weekends, ability to perform patient care and handle animals, lift up to 50 lbs, familiarity with veterinary practice management systems, strong communication and emergency response skills.
Veterinary Practice Management Systems
3mo
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Care Manager (CNA, NA, PCA)
Salem or United States
OnsiteFull Time
CNA certification preferred; HS diploma; 18+; senior care experience preferred; strong communication and customer service; multitasking and good judgment.
3d
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IN FIELD CUST CARE ASSOCIATE
Alexandria or United States
FieldFull Time
High school diploma, valid driver's license with clean record, customer or field service experience, independent time management, and strong communication skills; CRM and mobile technology experience preferred.
Customer relationship management (CRM) software, mobile technology
3w
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
2w
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Care Manager & Marketing Coordinator
Manassas, Virginia, United States
$20-$25/hr HybridFull Time
Coordinate care and schedules, support caregivers, perform onboarding and documentation, conduct community outreach; high school diploma, valid driver's license, Microsoft Office skills, healthcare or customer service experience preferred.
Microsoft Office, Microsoft Outlook, WellSky
1mo
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Animal Care Supervisor
Columbia, Maryland, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ year supervisory experience preferred, knowledge of companion animal and aquatics care, strong communication and customer-service skills, ability to lift up to 50 lbs, flexible availability for evenings/weekends/holidays.
1mo
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Patient Care Coordinator
Washington, District of Columbia, United States
OnsiteFull Time
Strong data entry and calendar management, appointment scheduling, familiarity with order entry and medical office procedures, filing and phone system handling, excellent verbal and written customer service and multitasking skills.
iCIMS
5d
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Regional Care Coordinator
Manassas or Richmond
$16-$19/hr HybridFull Time
0.75+ YOEHigh school diploma or GED and 9 months of MTM customer care experience or equivalent healthcare case management experience. Requires computer proficiency, communication, accuracy, confidentiality, and multitasking.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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