72 customer care manager jobs at 56 companies in Celina, TX

1mo
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Customer Care Project Manager
Dallas, Texas, United States
$81k-$135k/yr OnsiteFull Time
Catalyst Brands
Catalyst Brands: Retail organization managing a portfolio of iconic apparel brands.
1+ YOEBachelor's or equivalent,1+ year project management experience (1–3 years preferred),PMP preferred,experience with WFM tools,Excel and PowerPoint proficiency,vendor management,Agile/Waterfall familiarity.
Workforce Management (WFM), Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
4d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
3+ YOEHigh school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center, telephony, and workforce management systems experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
4d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
3+ YOERequires a high school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center systems, telephony, and workforce management experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
3w
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Customer Care Manager - State Farm Agent Team Member
Las Colinas or United States
$800-$2k/wk RemoteFull Time
Linda DeSpain - State Farm Agent
Linda DeSpain - State Farm Agent: Independent State Farm agency serving Irving and Texas customers with auto, home, business, life, and financial services.
General lines insurance license and insurance experience required; strong communication, organization, cross-selling P&C, life, health and financial products, and customer service skills.
4w
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Associate - Customer Care - Non - Voice 5A
Plano, Texas, United States
$31k-$39k/yr OnsiteFull Time
Genpact
GenpactNYSE: G: Global professional services firm driving digital transformation.
Perform medical-record retrieval and CD burning, manage health-source queues, lookup customer records, maintain reporting dashboards; intermediate English (B1) and customer-care skills.
1mo
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Customer Care Representative
Denison, Texas, United States
FieldFull Time
Imagination Homes
Imagination Homes: Privately held home builder constructing upscale customized single-family homes for homebuyers across 19 U.S. markets.
Deliver exceptional homeowner experiences, inspect homes, determine warranty eligibility, coordinate and schedule repairs, manage budgets, hold subcontractors accountable, and maintain records.
1mo
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Supervisor, Beckett Customer Care
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
Beckett
Beckett: Private collectibles media and authentication serving sports-card, gaming-card, memorabilia, and autograph collectors.
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
HubSpot, Salesforce, Zendesk
1d
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Director of Customer Care
Dallas, Texas, United States
$56k-$70k/yr OnsiteFull Time
Granite Properties
Granite Properties: Privately held commercial real estate investment, development, and management serving office tenants and investment partners.
Requires leadership, planning, management, customer service systems development, problem resolution, employee training, communication, negotiation, computer proficiency, and customer orientation.
2w
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Customer Care Representative II
Dallas, Texas, United States
$17-$23/hr RemoteFull Time
Quest Diagnostics
Quest DiagnosticsNYSE: DGX: Leading provider of diagnostic information services.
1+ YOERequires 1+ year of call center and healthcare experience, billing and eligibility knowledge, computer proficiency, conflict management, compassionate communication, and ability to work assigned weekday shifts.
Quest Billing System, Windows, HIPAA
3w
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Customer Care Warranty Representative
Farmers Branch or Atlanta or Austin or Charleston or Dallas or Houston or Myrtle Beach or Nashville or Orlando or Phoenix or Raleigh or San Antonio or Tampa
FieldFull Time
Ashton Woods
Ashton Woods: Private U.S. homebuilder designing, building, and selling luxury and affordable single-family homes to homebuyers.
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred. Requires driver's license, construction standards knowledge, computer literacy, 1+ year production building or warranty experience, and 3+ years subcontractor management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Director of Customer Care
Plano, Texas, United States
OnsiteFull Time
LeadsOnline
LeadsOnline: Private law-enforcement technology providing investigative data, software, and forensic tools to public-safety agencies.
10+ YOE10+ MgmtUS citizen with 10+ years leading global customer service in SaaS/HaaS; bachelor’s degree required; strong ITIL, QA and government client experience; English and French proficiency.
ITIL, Six Sigma, Agile, PMP
2mo
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AVP of Customer Care & Collections
Irving, Texas, United States
OnsiteFull Time
BSI Financial Services
BSI Financial Services: Private U.S. mortgage servicer providing subservicing, special servicing, loan quality control, and technology to lenders and investors.
10+ YOE7+ MgmtBachelor's degree in Business/Finance/Accounting, 10+ years mortgage servicing experience, 7+ years leading customer service and collections operations, strong regulatory knowledge (CFPB, GSE/FHA/VA), analytics and process-improvement experience.
Lean, Six Sigma
5d
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Supervisor Customer Care (Last Shift)
Dallas, Texas, United States
OnsiteFull Time
Academy Sports + Outdoors
Academy Sports + OutdoorsNASDAQ: ASO: A sporting goods and outdoor recreation retailer.
2+ YOE2+ MgmtAssociate's degree in a relevant field or equivalent experience, 2+ years of related experience, strong communication, analytical, problem-solving, prioritization, and team leadership skills.
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
Mini Mall Storage Properties
Mini Mall Storage Properties: Canadian self-storage owner-operator serving homeowners, students, and small businesses across Canada and the United States.
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
2w
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AVP, Customer Care Quality
Fort Mill or Coppell
OnsiteFull Time
RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC: Non-bank mortgage servicer and residential home-loan lender serving homeowners.
10+ YOECollege degree, Microsoft Office and Excel proficiency, analytical and reporting skills, executive communication, regulatory compliance knowledge, and 10+ years in mortgage servicing, customer care, or operations management preferred.
Microsoft Office, Microsoft Excel
1mo
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Customer Care Unit (Call Center) Supervisor
Mesquite, Texas, United States
OnsiteFull Time
American National Bank
American National Bank: Independent Texas community bank serving North Texas consumers, businesses, and municipalities with banking, mortgage, and wealth services.
6+ YOE2+ MgmtHigh school diploma/GED, 6+ years customer service experience, 2+ years leadership experience, Microsoft Excel and Word proficiency, ability to lift up to 30 lbs, occasional overtime.
Microsoft Excel, Microsoft Word
3w
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Customer Care Assistant - Seasonal/Part-time
Dallas, Texas, United States
$25/hr OnsiteMultiple Commitments Available
Ernesta
Ernesta: Direct-to-consumer custom-sized rug retailer serving interior designers and homeowners through e-commerce, trade tools, and showrooms.
1+ YOE1+ year customer-facing experience, strong written and verbal communication, empathy, organization, ability to manage multiple conversations, comfortable with technology and flexible availability.
Gladly, Shopify, Salesforce
1mo
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Donor Care Manager
Dallas or Texas or United States
RemoteFull Time
Sudanese American Physicians Association
Sudanese American Physicians Association: Sudanese-American nonprofit medical association providing healthcare, humanitarian aid, education, and physician support in Sudan and the United States.
3+ YOE3–5 years in donor relations, stewardship, customer success, or nonprofit development; CRM experience; strong written and spoken English; excellent organization, empathy, and follow-through.
Salesforce/NPSP, DonorPerfect, Bloomerang
2w
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Home Care Manager
Dallas, Texas, United States
HybridFull Time
Buckner Senior Living, Inc.
Buckner Senior Living, Inc.: A nonprofit organization providing home care and senior support services.
1+ YOEHigh school diploma required, one year of related business experience, valid driver's license, strong communication and organizational skills, customer service ability, and proficiency in Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
3w
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Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Nokia
NokiaNasdaq Helsinki / NYSE: NOKIA / NOK: Creating technology that helps the world act together.
Advanced technical troubleshooting, analytical, customer relationship, knowledge management, communication, mentoring, process compliance, and emergency response skills; bachelor's degree listed.
SLA, KPI, SW