239 customer care manager jobs at 131 companies in Texas
2w
Save
Mark Applied
Hide
2w
Customer Care Manager
Austin, Texas, United States
FieldFull Time
M/I HomesNYSE: MHO: Constructs residential homes and provides mortgage and title services.
1+ YOE1+ MgmtHigh school graduate with 1–5 years of related experience or training, related supervisory experience, customer service skills, construction knowledge preferred, valid driver's license, and good driving record.
Catalyst Brands: Operates a portfolio of iconic American retail and fashion brands.
1+ YOEBachelor's or equivalent,1+ year project management experience (1–3 years preferred),PMP preferred,experience with WFM tools,Excel and PowerPoint proficiency,vendor management,Agile/Waterfall familiarity.
Workforce Management (WFM), Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED, 2 years of leadership experience, project management skills, and Microsoft Office proficiency required; bachelor's degree and contact center experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
ManhattanLife: Provides life, health, and annuity insurance products.
2+ YOEHigh school diploma or GED required; associate degree preferred. Preferred 2+ years of health or life insurance customer care experience, strong communication, research, analytical, multitasking, and time-management skills.
Microsoft Office Suite, Microsoft Teams, Webex Teams, Microsoft SharePoint
Virginia or North Carolina or South Carolina or Georgia or Florida or Alabama or Texas or Colorado
$68k-$109k/yrRemoteFull Time
SouthState BankNASDAQ: SSB: Regional bank providing commercial and personal financial services.
5+ YOE3+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 5+ years of contact center leadership, 3+ years managing supervisors or team leaders, digital banking or financial services experience, and KPI-driven performance management.
Customer Care Manager - State Farm Agent Team Member
Waco, Texas, United States
$20-$25/hrOnsiteFull Time
Nicole Omo State Farm: Provides personal insurance products and risk management services.
Oversee daily customer service operations, strong communication and organizational skills, prior customer service or office management preferred, must obtain applicable state insurance licenses.
Customer Care Manager - State Farm Agent Team Member
Houston, Texas, United States
$17-$24/hrOnsiteFull Time
Leslie Bourgeois State Farm: Local agency providing auto, home, and life insurance services.
Oversee customer service operations, manage inquiries, coordinate team communication, assist with account updates and billing, track service metrics; must be able to obtain applicable state insurance licenses; customer service or office experience preferred.
Spartan Investment Group: Acquires, develops, and manages self-storage facilities for private investors.
2+ YOERequires 2+ years in sales, call center, or customer service; high school diploma or equivalent; CRM proficiency. Self-storage or property management experience preferred.
StoreEase, Virtual Management Operating System (VMOS), CRM, StorEdge
Oxea: Global manufacturer of oxo intermediates and specialty chemicals.
3+ years customer service/order management experience; experience with SAP and order-to-cash processes; strong communication, analytical and problem-solving skills; experience in chemical or industrial environments preferred.
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
1+ YOEAssociate degree and 1 year of customer service, complaint resolution, or conflict management experience; equivalent experience may substitute. Requires computer proficiency, accurate data entry, strong communication, investigation, and problem-solving skills.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Trapeze COM, RideCo, Automatic Vehicle Location (AVL), CRM platforms
Brookfield Properties: Developing and managing a global real estate portfolio.
2+ YOE2+ years customer service experience (1 year in building industry preferred). Must manage warranty inquiries, coordinate repairs, perform orientations, lift up to 50 lbs, have reliable transportation, and use mobile devices and Office apps.
iPhone, iPad, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, New Star Enterprise/On Location Warranty (NSE/OLW), OLW
Customer Care Manager - State Farm Agent Team Member
Las Colinas or United States
$800-$2k/wkRemoteFull Time
Linda DeSpain State Farm Agency: Provides insurance and financial products to local customers.
General lines insurance license and insurance experience required; strong communication, organization, cross-selling P&C, life, health and financial products, and customer service skills.
Tri Pointe HomesNYSE: TPH: Designing and building premium residential communities.
Respond to homeowner warranty issues, assess service requests, coordinate trade partners, perform inspections and minor repairs, and manage warranty costs; valid driver’s license required.
Collectors: Providing authentication and grading services for high-value collectibles.
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Experienced client service professional who can greet clients, schedule appointments, process payments, manage records, explain services, and maintain a clean veterinary facility.
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
1+ YOERequires 1+ year of call center and healthcare experience, billing and eligibility knowledge, computer proficiency, conflict management, compassionate communication, and ability to work assigned weekday shifts.
Customer Service Manager, Airport Customer Care (81380)
Dallas, Texas, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook