239 customer care manager jobs at 131 companies in Texas

2w
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Customer Care Manager
Austin, Texas, United States
FieldFull Time
M/I Homes
M/I HomesNYSE: MHO: Constructs residential homes and provides mortgage and title services.
1+ YOE1+ MgmtHigh school graduate with 1–5 years of related experience or training, related supervisory experience, customer service skills, construction knowledge preferred, valid driver's license, and good driving record.
1mo
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Customer Care Project Manager
Dallas, Texas, United States
$81k-$135k/yr OnsiteFull Time
Catalyst Brands
Catalyst Brands: Operates a portfolio of iconic American retail and fashion brands.
1+ YOEBachelor's or equivalent,1+ year project management experience (1–3 years preferred),PMP preferred,experience with WFM tools,Excel and PowerPoint proficiency,vendor management,Agile/Waterfall familiarity.
Workforce Management (WFM), Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
4d
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Customer Care Manager, Global Reservations
Fort Worth, Texas, United States
OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED, 2 years of leadership experience, project management skills, and Microsoft Office proficiency required; bachelor's degree and contact center experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
5d
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Customer Care Specialist
De Pere or Green Bay or Houston
OnsiteFull Time
ManhattanLife
ManhattanLife: Provides life, health, and annuity insurance products.
2+ YOEHigh school diploma or GED required; associate degree preferred. Preferred 2+ years of health or life insurance customer care experience, strong communication, research, analytical, multitasking, and time-management skills.
Microsoft Office Suite, Microsoft Teams, Webex Teams, Microsoft SharePoint
1w
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Customer Care Manager-Digital Banking Solutions
Virginia or North Carolina or South Carolina or Georgia or Florida or Alabama or Texas or Colorado
$68k-$109k/yr RemoteFull Time
SouthState Bank
SouthState BankNASDAQ: SSB: Regional bank providing commercial and personal financial services.
5+ YOE3+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 5+ years of contact center leadership, 3+ years managing supervisors or team leaders, digital banking or financial services experience, and KPI-driven performance management.
Genesys Cloud, CRM systems
3w
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Customer Care Manager - State Farm Agent Team Member
Waco, Texas, United States
$20-$25/hr OnsiteFull Time
Nicole Omo State Farm
Nicole Omo State Farm: Provides personal insurance products and risk management services.
Oversee daily customer service operations, strong communication and organizational skills, prior customer service or office management preferred, must obtain applicable state insurance licenses.
2mo
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Customer Care Manager - State Farm Agent Team Member
Houston, Texas, United States
$17-$24/hr OnsiteFull Time
Leslie Bourgeois State Farm
Leslie Bourgeois State Farm: Local agency providing auto, home, and life insurance services.
Oversee customer service operations, manage inquiries, coordinate team communication, assist with account updates and billing, track service metrics; must be able to obtain applicable state insurance licenses; customer service or office experience preferred.
5d
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Customer Care Representative
Forest Hill, Texas, United States
$20-$22/hr RemoteFull Time
Spartan Investment Group
Spartan Investment Group: Acquires, develops, and manages self-storage facilities for private investors.
2+ YOERequires 2+ years in sales, call center, or customer service; high school diploma or equivalent; CRM proficiency. Self-storage or property management experience preferred.
StoreEase, Virtual Management Operating System (VMOS), CRM, StorEdge
1mo
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Customer Care Representative
Houston, Texas, United States
OnsiteFull Time
Oxea
Oxea: Global manufacturer of oxo intermediates and specialty chemicals.
3+ years customer service/order management experience; experience with SAP and order-to-cash processes; strong communication, analytical and problem-solving skills; experience in chemical or industrial environments preferred.
SAP, CRM, EDI, OCR/AI
4d
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Customer Care Representative
San Antonio, Texas, United States
$45k-$76k/yr OnsiteFull Time
VIA Metropolitan Transit
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
1+ YOEAssociate degree and 1 year of customer service, complaint resolution, or conflict management experience; equivalent experience may substitute. Requires computer proficiency, accurate data entry, strong communication, investigation, and problem-solving skills.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Trapeze COM, RideCo, Automatic Vehicle Location (AVL), CRM platforms
1mo
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Customer Care Representative
Houston, Texas, United States
OnsiteFull Time
Brookfield Properties
Brookfield Properties: Developing and managing a global real estate portfolio.
2+ YOE2+ years customer service experience (1 year in building industry preferred). Must manage warranty inquiries, coordinate repairs, perform orientations, lift up to 50 lbs, have reliable transportation, and use mobile devices and Office apps.
iPhone, iPad, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, New Star Enterprise/On Location Warranty (NSE/OLW), OLW
2w
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Customer Care Manager - State Farm Agent Team Member
Las Colinas or United States
$800-$2k/wk RemoteFull Time
Linda DeSpain State Farm Agency
Linda DeSpain State Farm Agency: Provides insurance and financial products to local customers.
General lines insurance license and insurance experience required; strong communication, organization, cross-selling P&C, life, health and financial products, and customer service skills.
3w
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Associate - Customer Care - Non - Voice 5A
Plano, Texas, United States
$31k-$39k/yr OnsiteFull Time
Genpact
GenpactNYSE: G: Provides business process management and digital transformation services.
Perform medical-record retrieval and CD burning, manage health-source queues, lookup customer records, maintain reporting dashboards; intermediate English (B1) and customer-care skills.
1mo
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Customer Care Representative
Denison, Texas, United States
FieldFull Time
David Weekley Homes
David Weekley Homes: Constructs and sells new single-family residential homes.
Deliver exceptional homeowner experiences, inspect homes, determine warranty eligibility, coordinate and schedule repairs, manage budgets, hold subcontractors accountable, and maintain records.
1mo
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Customer Care Representative
North Austin, Texas, United States
FieldFull Time
Tri Pointe Homes
Tri Pointe HomesNYSE: TPH: Designing and building premium residential communities.
Respond to homeowner warranty issues, assess service requests, coordinate trade partners, perform inspections and minor repairs, and manage warranty costs; valid driver’s license required.
Concur
1mo
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Supervisor, Beckett Customer Care
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
Collectors
Collectors: Providing authentication and grading services for high-value collectibles.
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
HubSpot, Salesforce, Zendesk
3mo
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Customer Care Manager - State Farm Agent Team Member
Boerne, Texas, United States
$45k-$65k/yr OnsiteFull Time
Ginny Thompson State Farm Agency
Ginny Thompson State Farm Agency: Customer-focused insurance agency providing one-to-one service and tailored coverage.
Service-oriented role overseeing daily client support, licensing requirements, and opportunities to refer to sales.
6d
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Veterinary Customer Care Representative
Stafford, Texas, United States
OnsiteFull Time
Mars Veterinary Health
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Experienced client service professional who can greet clients, schedule appointments, process payments, manage records, explain services, and maintain a clean veterinary facility.
Workday
1w
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Customer Care Representative II
Dallas, Texas, United States
$17-$23/hr RemoteFull Time
Quest Diagnostics
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
1+ YOERequires 1+ year of call center and healthcare experience, billing and eligibility knowledge, computer proficiency, conflict management, compassionate communication, and ability to work assigned weekday shifts.
Quest Billing System, Windows, HIPAA
1w
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Customer Service Manager, Airport Customer Care (81380)
Dallas, Texas, United States
OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook