101 customer care manager jobs at 52 companies in Cypress, CA
2d
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Customer Care Manager
United States or Los Angeles
$120k-$180k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of customer service experience required. Requires strong analytical, communication, project management, and data interpretation skills; utility and CCA knowledge preferred.
Microsoft Office Suite, Microsoft Excel, Tableau, Power BI, Microsoft Dynamics CRM
1w
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
4w
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Customer Care Manager
Walnut, California, United States
$87k-$139k/yr OnsiteFull Time
4+ YOEBachelor's degree preferred, 4 years management or inside sales experience, leadership capability, experience in construction/fasteners/welding helpful.
6d
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Customer Service Care Manager
Cypress or Ontario or Phoenix
$67k-$150k/yr OnsiteFull Time
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years managing or supervising teams, strong communication, organization, analytics, and Microsoft Office proficiency; must be able to drive.
Microsoft Office Suite, CRM, Time and Attendance system
1mo
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Customer Care Manager - State Farm Agent Team Member
Newport Beach, California, United States
$65k-$85k/yr OnsiteFull Time
Manage customer inquiries, coordinate team communication, assist with account and billing tasks; strong communication and organizational skills; prior customer service or office experience preferred; must obtain state insurance licenses.
3w
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Customer Care Manager - State Farm Agent Team Member
Pasadena or Temple City
$60k-$90k/yr OnsiteFull Time
Strong communication, organization, attention to detail, and multitasking skills required; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
1w
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CUSTOMER CARE SPECIALIST
Canyon Country, California, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, general computer skills, and 1–3 years of customer relations experience in property management or a similar industry; unrestricted US work authorization required.
YELP, Google, Facebook
2w
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Customer Care Representative (Bilingual)
Glen Raven or City of Industry
$39k-$49k/yr RemoteFull Time
Bilingual English-Spanish proficiency, associate degree or equivalent training, preferred customer service experience, strong communication, attention to detail, time management, teamwork, and problem-solving skills.
1w
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Supervisor, PSA Customer Care
Plano or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or United Kingdom or France
$68k-$79k/yr OnsiteFull Time
6+ YOE2+ MgmtRequires 6+ years of customer service experience, including 2+ years supervising customer service or call center teams, process improvement expertise, strong communication, conflict resolution, and Salesforce or similar CRM experience.
Salesforce, CRM
3d
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Sr Mgr, Customer Care Operations Project Mgmt
El Segundo or United States or Alaska
$92k-$167k/yr RemoteFull Time
Expert Salesforce platform knowledge, customer care or call center implementation experience, IT development and requirements experience, strong analytical and communication skills, and business and financial acumen.
Salesforce, DIRECTV360, Jira
1w
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Lead Care Manager
Los Angeles, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma/GED, at least 1 year in case management, member care, customer service, or call center work, California driver's license and vehicle insurance, computer and communication skills.
2mo
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Customer Care Technician
Los Angeles, California, United States
$29/hr HybridFull Time
1+ YOEAssociate's degree + 1 year relevant experience (or equivalent). Experience with Microsoft Windows, Microsoft 365 Apps, computer/peripheral installation, and audiovisual systems. Ability to lift up to 50 lbs; strong communication and troubleshooting skills.
Microsoft Windows, Microsoft 365 Apps, Zoom
3mo
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Sea Logistics Customer Care Supervisor
Torrance, California, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2+ years in sea logistics freight forwarding; proficient with Microsoft Office and analytics tools (Tableau); leadership experience; strong communication, problem-solving, and time-management; financial acumen; customer relationship management.
Microsoft Office Suite, Tableau, Analytics tools
3mo
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Sea Logistics Customer Care Supervisor
Torrance, California, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2+ years in sea logistics freight forwarding; proficient in Microsoft Office; strong leadership and communication skills; analytical and financial acumen; ability to manage customer relationships.
Tableau, Microsoft Office Suite, Analytics tools, Artificial intelligence
1mo
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Customer Care Training Manager
City of Industry, California, United States
$70k-$114k/yr OnsiteFull Time
5+ YOE5+ years in training/LD or related field with 3+ years in healthcare/DME/call center environments; experience building curricula, leading trainers, LMS administration, instructional design, needs assessment and performance measurement.
Learning Management Systems (LMS), Google Workspace, Microsoft Office Suite
3mo
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Sea Logistics Customer Care Supervisor (Torrance, CA, US, 90501-1305)
Torrance, California, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2+ years in sea logistics freight forwarding; proficient in MS Office and analytics; leadership experience a plus; strong communication, problem-solving, time-management; financial acumen; ability to manage customer relationships.
Microsoft Office, Tableau
1mo
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Customer Service Representative
Granada Hills, California, United States
$20-$21/hr OnsiteFull Time
Provide client-facing customer service, schedule and confirm appointments, manage medical records, process payments, answer phones, perform basic hospital maintenance, and educate clients on non-medical pet care.
Workday
2mo
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Manager, VBC Enablement
Los Angeles, California, United States
$130k-$175k/yr HybridFull Time
5+ YOE5+ years healthcare experience (min 3 years in account management/customer success/consulting), deep value-based care and population health knowledge, client relationship and team management, product/platform adoption, analytics, travel up to 40%, occasional evenings/weekends.
ARC, Monday.com, Salesforce
1mo
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Animal Care Supervisor
Redondo Beach, California, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ year supervisory experience preferred, strong companion animal and aquatics knowledge, customer service and people leadership, ability to lift up to 50 lbs, flexible availability including evenings/weekends.
3w
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National Accounts Care Analyst
Huntington Beach, California, United States
$28-$32/hr RemoteFull Time
5+ YOE5+ years supporting national accounts or customer operations, Bachelor's preferred, experience with EDI/ERP/retailer compliance, strong analytical and escalation management skills, Microsoft Office proficiency.
Electronic Data Interchange (EDI), ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
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