44 customer care manager jobs at 28 companies in Durham, NC
3w
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Customer Care Case Manager
Morrisville, North Carolina, United States
HybridFull Time
3+ YOERequires 3+ years resolving product quality issues in high-tech, 2+ years in customer care, 1+ year solving PC technology issues, strong communication, customer service, technical support, and case resolution skills.
PC, case management tool
1mo
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Assistant Customer Care Manager
Cary, North Carolina, United States
OnsiteFull Time
0+ YOEUniversity degree or equivalent experience, 0-2 years relevant experience, valid driver’s license, strong communication and basic computer skills, ability to lift up to 80 lbs and climb ladders, knowledge of construction/warranty preferred.
2w
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Customer Service Manager
Raleigh, North Carolina, United States
$70k-$85k/yr FieldFull Time
3+ YOE3+ MgmtRequires 3+ years of customer service and supervisory or management experience, strong coaching and problem-solving skills, CRM and reporting-tool familiarity, and willingness to travel for site visits.
HubSpot, Soft-Pak, Tower, TRUX, Salesforce, CRM
2w
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Customer Care Representative (Bilingual)
Glen Raven or City of Industry
$39k-$49k/yr RemoteFull Time
Bilingual English-Spanish proficiency, associate degree or equivalent training, preferred customer service experience, strong communication, attention to detail, time management, teamwork, and problem-solving skills.
3w
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Customer Care Warranty Representative
Farmers Branch or Atlanta or Austin or Charleston or Dallas or Houston or Myrtle Beach or Nashville or Orlando or Phoenix or Raleigh or San Antonio or Tampa
FieldFull Time
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred. Requires driver's license, construction standards knowledge, computer literacy, 1+ year production building or warranty experience, and 3+ years subcontractor management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Care Manager
Burlington, North Carolina, United States
$14-$16/hr OnsitePart Time, Full Time
High school diploma/GED and age 18+. CNA preferred. Strong communication, customer service, judgment, and ability to assist residents with ADLs and maintain cleanliness. Prior senior care experience preferred.
1mo
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Care Manager
Burlington, North Carolina, United States
$14-$16/hr OnsiteFull Time, Part Time
High school diploma/GED and age 18+. CNA certification preferred. Prior experience with seniors preferred. Effective communication, customer service, ADL assistance, and ability to handle multiple priorities required. Background screening may be required.
2w
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1st Shift Care Manager
Cary, North Carolina, United States
$16-$17/hr OnsiteFull Time
High school diploma or GED, age 18 or older, effective communication, customer service, multitasking, sound judgment, problem-solving, and decision-making skills. CNA certification and senior care experience preferred.
Employee Assistance Program (EAP)
2d
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Patient Care Coordinator
Cary or Cary
OnsiteFull Time
High school diploma or equivalent; strong communication, customer service, multitasking, organization, time management, presentation, and deadline-management skills; ability to work independently.
Raintree
1mo
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Director Product Management - Care Coordination
Raleigh, North Carolina, United States
HybridFull Time
Experience defining and delivering care coordination or chronic disease management products; strong customer discovery, product strategy, regulatory awareness (HIPAA/CMS), and cross-functional leadership skills.
3w
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Supervisor, Customer Service
Chapel Hill, North Carolina, United States
OnsiteFull Time
Requires high-volume healthcare call center and team management experience, claims and managed care knowledge, ACD systems, staffing analysis, quality coaching, HIPAA knowledge, and intermediate Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, ACD systems, CRMs
2mo
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CARE Advocate -Durham, NC area
Durham, North Carolina, United States
OnsiteFull Time
High school diploma required; customer-service experience (dental/medical preferred); EMR experience preferred (EPIC a plus); strong communication, time management, multitasking, and hospitality skills.
EPIC, MyChart, Unimarket
2d
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Patient Care Coordinator
Cary, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; strong communication, multitasking, organizational, time management, presentation, deadline management, and independent work skills required.
Raintree, Microsoft Excel
2d
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Client Care Supervisor
Chapel Hill or Pittsboro
$17-$18/hr OnsiteFull Time
Requires customer service experience, strong communication, organization, multitasking, reliability, and leadership potential. Supervisory experience and dog health or behavior knowledge are preferred.
2d
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Patient Care Consultant
Mebane, North Carolina, United States
$20-$25/hr OnsiteFull Time
2+ YOERequires 2+ years in consultative sales, patient care coordination, or customer service; sales goal experience, communication skills, organization, empathy, and CRM or patient management system proficiency.
CRM, patient management systems
3d
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Animal Care Technician (Kennel) Manager
Raleigh, North Carolina, United States
$19-$21/hr OnsiteFull Time
1+ YOERequires 1–2 years of kennel experience and ability to oversee animal care operations, supervise staff, manage schedules, maintain records, and uphold safety and customer service standards.
1d
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Care Coordinator
Louisville or Jeffersonville or Morrisville
OnsiteFull Time
Bachelor's degree preferred or equivalent experience required; healthcare or customer service experience preferred. Requires multitasking, communication, computer, case management, and patient support skills.
Lynk, Electronic tools, Electronic resources
3d
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Care Access Specialist Senior
Morrisville, North Carolina, United States
$20-$29/hr RemoteFull Time
5+ YOEHigh school diploma or equivalent, five years of customer service or clerical call-center experience, and two years of Epic experience required; UNC Health scheduling experience and Epic Cadence preferred.
Epic, Epic Cadence, Microsoft Excel, Microsoft Word, Microsoft Office
2w
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Lead Customer Service Representative
Raleigh, North Carolina, United States
OnsiteFull Time
Retail or customer service experience is helpful. Requires high school diploma or equivalent, customer care, sales, communication, teamwork, quick problem-solving, and ability to perform physical store duties.
2w
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Office Supervisor and Client Care Coordinator
Raleigh, North Carolina, United States
$23-$25/hr OnsiteFull Time
High school diploma, supervisory or related operations experience, valid driver's license and clean record, Microsoft Office proficiency, strong communication and customer service skills, and ability to lift 60–80 pounds.
Microsoft Office, GPS
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