85 customer care manager jobs at 64 companies in Elgin, IL
1mo
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yr OnsiteFull Time
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
SAP, OCR, AI, EDI, WalkMe
1w
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Customer Care Manager
Waukegan, Illinois, United States
$70k-$90k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years in customer service, care, operations, or account management; 3+ years leading teams; strong communication, problem-solving, analytical, and process improvement skills. Bachelor's preferred.
Microsoft Office Suite, Adobe Acrobat, Microsoft Excel, NetSuite, HubSpot, HubSpot Help Desk
1w
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Customer Care Manager
Lisle, Illinois, United States
$60k-$70k/yr HybridFull Time
3+ YOEBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning platforms, web technologies, and Microsoft Office.
Microsoft Office Suite, Macintosh, PC
1mo
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Customer Care Manager (CCM)
Rolling Meadows, Illinois, United States
$50k-$56k/yr OnsiteFull Time
7+ YOE7+ years customer service experience; high school diploma or GED required (associates preferred); experience with order entry/management and ERP/CRM systems; strong organizational, communication, and time-management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP, Oracle, AS400, JD Edwards, Salesforce
2w
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Customer Care Manager
Des Plaines, Illinois, United States
OnsiteFull Time
Administrative and organizational experience, strong written and oral communication, attention to detail, G-Suite and Microsoft proficiency, confidentiality, and high school diploma/GED required; associate degree preferred.
G-Suite, Microsoft, ServiceTitan
2mo
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Customer Care Area Manager
Schaumburg, Illinois, United States
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry and structural design; high school diploma required, college preferred; valid driver’s license and clean driving record; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel, Artificial Intelligence (AI)
4d
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Customer Care Manager - Competitive Pay + Benefits! [Home Care]
Bloomingdale, Illinois, United States
$50k/yr OnsiteFull Time
2+ YOERequires 2+ years of customer care or scheduling management in a healthcare office, HIPAA knowledge, a college degree preferred, Microsoft Office proficiency, organizational skills, and a valid driver's license with insured vehicle.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Care Manager - State Farm Agent Team Member
Homer Glen, Illinois, United States
$50k-$85k/yr OnsiteFull Time
Manage customer service operations, coordinate team communication, handle account/billing inquiries, track service metrics, and obtain state insurance licenses; customer service or office experience preferred.
4d
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Customer Care Manager - State Farm Agent Team Member
New Lenox, Illinois, United States
$34k-$42k/yr OnsiteFull Time
Requires customer service, office management, or administrative support experience, excellent communication and organizational skills, attention to detail, and ability to manage multiple priorities. State insurance licenses required before starting.
2w
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Customer Care Advisor
Edwardsville or Champaign or Joliet or Fort Myers or Phoenix
$19-$21/hr OnsiteFull Time
High school diploma, Microsoft Office knowledge, strong communication and problem-solving skills, confidentiality, adaptability, time management, and customer service ability; banking experience preferred but not required.
Microsoft Office
3d
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Customer Care myQ Community - Coordinator
Oak Brook, Illinois, United States
$23-$38/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of customer care or service experience, Salesforce Service Cloud, project and time management, analytical, and strong verbal and written communication skills.
Salesforce Service Cloud, Microsoft Office Suite, Zuora
1d
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Customer Care Rep. 1
Buffalo Grove, Illinois, United States
$20-$23/hr HybridFull Time
1+ YOEHigh school diploma required; one year of customer service experience, Microsoft suite knowledge, strong communication, organization, time management, and customer service skills required.
Conexiom, WOE, EDI, Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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Customer Care Manager - State Farm Agent Team Member
Chicago, Illinois, United States
$50k-$65k/yr OnsiteFull Time
Bilingual Spanish/English required, strong communication and detail skills, customer service experience preferred, willingness to obtain Property & Casualty license, able to multitask and maintain accurate records.
2mo
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Supervisor, Customer Care
Chicago, Illinois, United States
$51k-$57k/yr OnsiteFull Time
1+ YOEHigh school/GED, 18+, REAL ID-compliant state driver’s license, ability to lift up to 75 lbs, rotating shifts (including nights/weekends/holidays), pass fingerprint and background checks, legal right to work in the US.
1d
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Sea Logistics Customer Care Specialist
Bensenville, Illinois, United States
$26-$31/hr OnsiteFull Time
1+ YOEDegree or diploma in supply chain management, transportation, or related field; 1+ year each in freight forwarding and customer service; knowledge of Incoterms and proficiency in Microsoft Excel and Microsoft Outlook.
Microsoft Excel, Microsoft Outlook
1d
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Sea Logistics Customer Care Specialist
Bensenville, Illinois, United States
$26-$31/hr OnsiteFull Time
1+ YOEDegree or diploma in supply chain management, transportation, or related field; 1+ year each in freight forwarding and customer service; knowledge of Incoterms; strong communication and problem-solving skills.
Microsoft Excel, Microsoft Outlook
3w
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
2d
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CARE COORDINATION CUSTOMER SERVICE REPRESENTATIVE
Chicago, Illinois, United States
$27/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, three years of telephonic healthcare support, and electronic record system experience required. Spanish, managed care, and Cerner scheduling experience preferred.
electronic record system(s), Cerner
3d
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Customer Care Team Lead Overnight
Oak Brook, Illinois, United States
$21/hr OnsiteFull Time
Requires high school diploma or equivalent, contact center experience, customer service skills, data entry, Microsoft Office and Windows literacy, and ability to handle escalated issues and flexible shifts.
Microsoft Windows, Microsoft Office
3w
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Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Advanced technical troubleshooting, analytical, customer relationship, knowledge management, communication, mentoring, process compliance, and emergency response skills; bachelor's degree listed.
SLA, KPI, SW
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