77 customer care manager jobs at 61 companies in Gurnee, IL
1mo
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yr OnsiteFull Time
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
SAP, OCR, AI, EDI, WalkMe
1w
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Customer Care Manager
Waukegan, Illinois, United States
$70k-$90k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years in customer service, care, operations, or account management; 3+ years leading teams; strong communication, problem-solving, analytical, and process improvement skills. Bachelor's preferred.
Microsoft Office Suite, Adobe Acrobat, Microsoft Excel, NetSuite, HubSpot, HubSpot Help Desk
1w
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Customer Care Manager
Lisle, Illinois, United States
$60k-$70k/yr HybridFull Time
3+ YOEBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning platforms, web technologies, and Microsoft Office.
Microsoft Office Suite, Macintosh, PC
1mo
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Customer Care Manager (CCM)
Rolling Meadows, Illinois, United States
$50k-$56k/yr OnsiteFull Time
7+ YOE7+ years customer service experience; high school diploma or GED required (associates preferred); experience with order entry/management and ERP/CRM systems; strong organizational, communication, and time-management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP, Oracle, AS400, JD Edwards, Salesforce
3w
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Customer Care Manager
Des Plaines, Illinois, United States
OnsiteFull Time
Administrative and organizational experience, strong written and oral communication, attention to detail, G-Suite and Microsoft proficiency, confidentiality, and high school diploma/GED required; associate degree preferred.
G-Suite, Microsoft, ServiceTitan
2mo
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Customer Care Area Manager
Plainfield or Schaumburg
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry, and failure analysis; valid driver's license and clean driving record; intermediate to advanced Microsoft Office/Excel skills; ability to lift >50 lbs.
Microsoft Office, Microsoft Excel
6d
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Customer Care Manager - Competitive Pay + Benefits! [Home Care]
Bloomingdale, Illinois, United States
$50k/yr OnsiteFull Time
2+ YOERequires 2+ years of customer care or scheduling management in a healthcare office, HIPAA knowledge, a college degree preferred, Microsoft Office proficiency, organizational skills, and a valid driver's license with insured vehicle.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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Customer Care myQ Community - Coordinator
Oak Brook, Illinois, United States
$23-$38/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of customer care or service experience, Salesforce Service Cloud, project and time management, analytical, and strong verbal and written communication skills.
Salesforce Service Cloud, Microsoft Office Suite, Zuora
3w
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Customer Care Advocate/Account Manager
Milwaukee, Wisconsin, United States
$49k-$55k/yr RemoteFull Time
3+ YOERequires 3+ years of customer service experience, high school diploma, Microsoft Office proficiency, and strong organizational, communication, and problem-solving skills. SAP or Salesforce experience preferred.
SAP, Salesforce, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Care Manager - State Farm Agent Team Member
Chicago, Illinois, United States
$50k-$65k/yr OnsiteFull Time
Bilingual Spanish/English required, strong communication and detail skills, customer service experience preferred, willingness to obtain Property & Casualty license, able to multitask and maintain accurate records.
3d
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Customer Care Rep. 1
Buffalo Grove, Illinois, United States
$20-$23/hr HybridFull Time
1+ YOEHigh school diploma required; one year of customer service experience, Microsoft suite knowledge, strong communication, organization, time management, and customer service skills required.
Conexiom, WOE, EDI, Microsoft Outlook, Microsoft Word, Microsoft Excel
2mo
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Supervisor, Customer Care
Chicago, Illinois, United States
$51k-$57k/yr OnsiteFull Time
1+ YOEHigh school/GED, 18+, REAL ID-compliant state driver’s license, ability to lift up to 75 lbs, rotating shifts (including nights/weekends/holidays), pass fingerprint and background checks, legal right to work in the US.
3d
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Sea Logistics Customer Care Specialist
Bensenville, Illinois, United States
$26-$31/hr OnsiteFull Time
1+ YOEDegree or diploma in supply chain management, transportation, or related field; 1+ year each in freight forwarding and customer service; knowledge of Incoterms and proficiency in Microsoft Excel and Microsoft Outlook.
Microsoft Excel, Microsoft Outlook
3d
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Sea Logistics Customer Care Specialist
Bensenville, Illinois, United States
$26-$31/hr OnsiteFull Time
1+ YOEDegree or diploma in supply chain management, transportation, or related field; 1+ year each in freight forwarding and customer service; knowledge of Incoterms; strong communication and problem-solving skills.
Microsoft Excel, Microsoft Outlook
3w
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
4d
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CARE COORDINATION CUSTOMER SERVICE REPRESENTATIVE
Chicago, Illinois, United States
$27/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, three years of telephonic healthcare support, and electronic record system experience required. Spanish, managed care, and Cerner scheduling experience preferred.
electronic record system(s), Cerner
5d
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Customer Care Team Lead Overnight
Oak Brook, Illinois, United States
$21/hr OnsiteFull Time
Requires high school diploma or equivalent, contact center experience, customer service skills, data entry, Microsoft Office and Windows literacy, and ability to handle escalated issues and flexible shifts.
Microsoft Windows, Microsoft Office
3w
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Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Advanced technical troubleshooting, analytical, customer relationship, knowledge management, communication, mentoring, process compliance, and emergency response skills; bachelor's degree listed.
SLA, KPI, SW
1mo
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Client Care Specialist
Lincolnwood, Illinois, United States
OnsiteFull Time
2+ YOE2+ years healthcare call center or long-term care experience, high school diploma, strong communication, CRM and multi-case management skills, HIPAA compliance awareness.
Salesforce, Microsoft SharePoint, Microsoft Teams, Microsoft Office Planner, Electronic Health Records (EHR)
1mo
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Supervisor Member Care
Chicago, Illinois, United States
$58k-$90k/yr HybridFull Time
5+ YOE1+ MgmtHigh school minimum; 4-year degree preferred; 5+ years sales/customer service experience; 1 year people management preferred.
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