23 customer care manager jobs at 19 companies in Iowa
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Customer Care Manager - State Farm Agent Team Member
Johnston, Iowa, United States
$21-$28/hrOnsiteFull Time
Glenn Waterhouse State Farm Agency: Independent State Farm insurance agency serving Iowa, Nebraska, and Missouri families, renters, homeowners, and businesses.
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Cargill: Global food, agriculture, and industrial products.
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Per Mar Security Services: Family-owned Midwest security providing residential and business alarms, monitoring, security officers, fire systems, and investigations.
1+ YOEHigh school diploma/GED, ability to obtain a state security license, 35 WPM typing, strong customer service and computer skills, and 1–3 years of phone, customer service, or call center experience preferred.
Arvum Senior Living: Senior living management operating assisted living and memory care communities across U.S. states.
High school diploma/GED, age 18+, effective communication, customer service, prioritization, judgment, problem-solving, and decision-making skills; prior senior care experience preferred.
Alabama or Alaska or Arkansas or Arizona or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah
RemoteFull Time
Cable OneNYSE: CABO: Broadband communications provider serving residential and business customers.
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Two years of customer service, retention, sales, or supervisory experience preferred, with leadership and coaching skills.
Arvum Senior Living: Senior living management operating assisted living and memory care communities across U.S. states.
High school diploma or GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills. CNA certification and senior care experience preferred.
Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
National Information Solutions Cooperative: Member-owned IT cooperative developing enterprise software and services for utility and broadband organizations across North America.
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
1+ YOE1+ MgmtHigh school diploma or GED preferred; 1-2 years retail and supervisory experience preferred; cashier training, customer service, organization, currency counting, and MS Office proficiency required.
SAP, BEx, Microsoft Word, Microsoft Excel, Microsoft Outlook, inventory management software
Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
National Information Solutions Cooperative: Member-owned IT cooperative developing enterprise software and services for utility and broadband organizations across North America.
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
Alaska or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Illinois or Indiana or Kansas or Louisiana or Massachusetts or Maryland or Maine or Michigan or Missouri or Montana or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Illinois or Santa Clara or Charlotte
$120k-$150k/yrRemoteFull Time
LeanTaaS: Healthcare capacity management software serving hospitals with AI-driven patient-flow and resource-optimization tools.
7+ YOERN with BSN, 7+ years clinical (inpatient preferred), experience with acute care workflows, analytics mindset, EHR (Epic/Cerner) experience, strong communication and change management skills; willingness to travel 25–50%.
Hy-Vee: Employee-owned supermarket chain operating in the Midwestern United States.
1+ YOEHigh school diploma or equivalent required; one or more years of related experience preferred. Requires team leadership, customer service, communication, basic math, and ability to lift 100 pounds or more.
Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
Des Moines or Iowa
FieldFull Time
PharMerica: Private U.S. long-term-care pharmacy serving senior living, skilled nursing, behavioral health, hospice, home infusion, and specialty-care programs.
3+ YOEBachelor's degree or equivalent experience and 3–5 years in client management, customer service, or client support, preferably in healthcare or business-to-business settings. Requires Microsoft Office proficiency and project management experience.
Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
Iowa, United States
FieldFull Time
PharMerica: Private U.S. long-term-care pharmacy serving senior living, skilled nursing, behavioral health, hospice, home infusion, and specialty-care programs.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in client management or customer support, preferably healthcare, plus Microsoft Office proficiency, problem-solving, root cause analysis, project management, and multitasking skills.
Mediacom Communications: Provides broadband, video, and phone services.
2+ YOE2+ MgmtHigh school diploma or GED required; associate degree preferred. Requires 2 years of direct customer service supervision and 2–3 years of customer service experience, plus Microsoft Word/Excel proficiency.
CVS PharmacyNYSE: CVS: U.S. retail pharmacy chain serving consumers with prescriptions, health products, everyday essentials, and walk-in clinics.
High school diploma or GED required; bachelor's degree preferred or relevant work experience accepted. Requires retail management or CVS Supervisor experience, leadership, communication, customer care, and inventory skills.
Patient Service Coordinator - Care Connections - Part-Time
Cedar Rapids, Iowa, United States
OnsitePart Time
Mercy Medical Center - Cedar Rapids: Independent, community-based Catholic health system serving eastern Iowa.
High school diploma or equivalent preferred; one year of relevant customer service experience and medical office experience preferred. Requires communication, computer, organization, time management, and detail skills.
Engagement Specialist - Davita IKC - Des Moines, IA
Ankeny or Des Moines or West Des Moines
HybridFull Time
DaVita Integrated Kidney CareNYSE: DVA: ’s value-based kidney-care division provides coordinated chronic and end-stage kidney disease care to U.S. patients.
High school diploma/GED required; experience in customer service or patient-facing outreach preferred; intermediate Microsoft Office skills, strong communication and time-management, ability to work autonomously and with care teams.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Life TimeNYSE: LTH: Operator of luxury athletic resorts and health clubs.
High school diploma, GED, or equivalent; required Kids On-Demand Learning Certifications; First Aid and Infant/Child and Adult CPR/AED within 60 days; child-care experience preferred.
Psychiatric Nursing Assistant I - Adult Psychiatry Unit (7RC) - 100% Nights
Iowa City, Iowa, United States
OnsiteFull Time
University of Iowa Health Care: Public academic health system providing primary, specialty, pediatric, research, and medical education services across Iowa.
Ability to read, write, follow instructions, manage urgent situations, and communicate effectively. CNA, mental health patient care, customer service, and volatile-situation de-escalation experience are desirable.
Culligan Ultrapure: Family-owned Culligan water-treatment serving residential and industrial customers across nine U.S. states.
Preferred associate degree with administrative and supervisory experience; requires service dispatch and routing, accounts receivable, collections, general accounting, customer care, and community involvement.