512 customer operations manager jobs at 192 companies in Iowa
1w
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate's degree in business, operations management, supply chain, or related field; 5+ years' customer service or operations leadership; 3+ years supervising employees; process improvement and metrics experience.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Service-level agreements (SLAs)
1w
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate degree required; 5+ years in customer service, operations, or support leadership; 3+ years managing employees; process improvement, metrics, project management, and Microsoft 365 skills.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA)
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
2mo
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Operations Manager
Illinois or California or Arizona or Texas or Colorado or Iowa or Utah or Idaho or Minnesota
RemoteFull Time
4+ YOELead field service operations and teams to meet financial and customer satisfaction goals; college degree or 4–8 years relevant experience required; strong organizational, communication, PC and VoIP knowledge; project management beneficial.
1d
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Operations Manager
Iowa City, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma required; bachelor's preferred. Requires 3+ years of sales and operations experience, leadership skills, customer service and communication abilities, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office, Microsoft Excel
1w
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Full Time Operations Manager
West Des Moines, Iowa, United States
OnsiteFull Time
2+ YOERequires 2+ years of specialty retail experience in store operations or visual merchandising, leadership, customer service, communication, POS technology, and ability to lift 40 lbs.
POS, iPad
6d
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Manager of Operations
Ankeny, Iowa, United States
OnsiteFull Time
5+ MgmtHigh school education required; business management degree preferred. Requires five years of management experience, leadership, communication, customer service, accounting-process knowledge, and ability to work in warehouse conditions.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Accumatica, Savant, Scanner, Digital Camera, Copier, Fax, 10 key keypad, alpha numeric keyboard, Pallet Jack, Lift Jack
1mo
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Hospital Operations Manager
Clive, Iowa, United States
OnsiteFull Time
3+ YOE3-5 years managerial experience, P&L ownership, payroll and inventory management, scheduling and labor control, bachelor’s degree preferred.
2w
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Retail Operations Manager
Dubuque, Iowa, United States
$17-$29/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time availability, schedule flexibility, computer proficiency, strong communication, organization, composure, and attention to detail.
2w
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Retail Operations Manager
Dubuque, Iowa, United States
OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, composure under pressure, and organizational skills.
P&L
1mo
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Sales Operations Manager
Fairfield, Iowa, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience,5+ years in customer service/operations/order management,proficiency with Microsoft Office and ERP/CRM systems,strong communication,problem-solving,and cross-functional experience.
Microsoft Office, ERP/CRM systems
1w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
2mo
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Customer Retention Manager
Fajardo or Iowa or Nebraska or Texas or Illinois or Michigan or Florida or Colorado or Kentucky or Indiana or Missouri or New York or Pennsylvania
OnsiteFull Time
Must be 21+, valid driver’s license, pass drug screen and background check; responsible for contacting non-renewing customers, collections, record keeping, and supporting store operations; ability to lift 50+ lbs and demonstrate leadership and communication skills.
4d
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Housing Operations Specialist
Fairfield, Iowa, United States
OnsiteFull Time
2+ YOEBachelor’s degree and 2–4 years in operations, administration, housing, logistics, or customer service required; strong data management, communication, organization, and Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Coast app, R.A.T.
1mo
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International Trust Operations Manager
Ireland or Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City
OnsiteFull Time
3+ YOE3–5 years GRC/audit/compliance or trust operations experience, familiarity with SOC 2/ISO 27001, GDPR, customer security questionnaires, risk and third-party assessments, strong communication and audit support skills.
Claude, Copilot
1w
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Sales & Operations Coordinator
Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent and 3–5+ years in administrative, order management, customer service, or operations support. Requires Excel proficiency, multi-system experience, communication, accuracy, and coordination skills.
Microsoft Excel, CRM, ERP, MRP
5d
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Assistant Manager Store Operations
Orange City, Iowa, United States
OnsiteFull Time
1+ YOEHigh school education or equivalent and at least one year of retail experience, including assistant manager duties. Requires supervisory, customer service, arithmetic, merchandising, and problem-solving skills.
Pallet jack, box cutter, cash registers, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, delivery vehicle
15h
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Assistant Store Manager (Operations)
Ames, Iowa, United States
$18-$20/hr OnsiteFull Time
1+ YOEMust be 21 or older, flexible for nights, weekends, holidays, and 24/7 operations, with strong communication, problem-solving, customer service, and physical handling abilities. Supervisory experience preferred.
1mo
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Director, Commercial Operations
Georgia or South Carolina or Nebraska or Pennsylvania or Texas or Iowa or North Carolina or Tennessee or Indiana or Florida or Michigan
RemoteFull Time
3+ YOE3+ years in commercial operations, sales, analytics, or customer success; bachelor's degree; strong analytical, project leadership, and cross-functional communication skills; experience with CRM and reporting tools.
Salesforce, Microsoft Excel, Tableau, Microsoft Power BI, Agentforce, Einstein
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