30 customer care manager jobs at 21 companies in Kent, OH
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Customer Care Manager - State Farm Agent Team Member
Independence, Ohio, United States
$19-$25/hrOnsiteFull Time
Amy Gaal - State Farm Agent: Independent State Farm insurance agency serving individuals, families, and businesses in Northeast Ohio.
Manage customer inquiries, coordinate team communication, assist with account/billing and policy reviews, track service metrics; must obtain applicable state insurance licenses.
nVentNYSE: NVT: Global provider of electrical connection and protection solutions.
3+ YOEPreferred: bachelor's degree and 3+ years in customer service, ideally manufacturing and high-volume order management. Requires strong communication, organization, multitasking, and Microsoft Office proficiency.
Salesforce.com, Microsoft Office Suite, Infor M3 ERP
Customer Care Manager - State Farm Agent Team Member
North Ridgeville, Ohio, United States
$40k-$80k/yrOnsiteFull Time
Jim Cahlik - State Farm Agent: Independent State Farm insurance agency serving North Ridgeville customers with auto, home, life, business, and financial services.
Handle inbound client calls, emails, and walk-ins; process policy changes, endorsements, and billing; maintain client records; identify cross-sell opportunities. Insurance licensing preferred (paid by agency); prior customer service/banking/insurance experience a plus.
JDM Structures: Family-owned Ohio builder serving families and businesses with sheds, barns, custom homes, outdoor furniture, and commercial buildings.
Ability to learn Microsoft Office, Business Central, and inventory portals; communicate effectively; manage multiple projects and interruptions; and maintain attention to detail and follow-through.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft OneDrive, Business Central
Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yrRemoteFull Time, Contract
IQVIANYSE: IQV: Providing advanced analytics, technology solutions, and clinical research services.
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Manage Auto Care Center operations, ensure excellent customer impressions, perform/oversee oil and tire services, operate powered equipment, and hold a valid driver's license.
Beltone: Hearing-care brand providing hearing aids and personalized services through-owned and independently owned hearing centers.
10+ YOERequires 10+ years of medical office management and front-desk medical experience, high school diploma/GED, strong computer, communication, customer service, organizational, accounting, and multitasking skills.
Beltone: Hearing-care brand providing hearing aids and personalized services through-owned and independently owned hearing centers.
10+ YOE10 years of medical office management experience, high school diploma or GED, front desk medical experience, computer and database skills, communication, customer service, organization, accounting, and multitasking abilities.
Bloomington Medical Services: Private Ohio multispecialty physician practice providing medical and physician-management services to Wooster-area communities.
1+ YOERegistered Nurse (ADN) qualification, at least one year of related experience, strong communication, organization, time management, customer service, and Microsoft Office proficiency, especially Excel.
Oracle Utilities - Oracle Customer Care & Billing Application Consultant
St. Petersburg or Orlando or Atlanta or Houston or California or Cleveland or Colorado or United States or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$63k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
4+ YOERequires 4+ years in Oracle Utilities Customer Care and Billing as an architect, designer, or techno-functional consultant, plus a bachelor's degree or equivalent experience.
BAYADA Home Health Care: Providing compassionate nursing and home care services.
Managerial experience preferred; knowledge of Medicare, Home Care Homebase and OASIS a plus; strong computer, communication, and interpersonal skills; bachelor\u0002s degree preferred.
Home Care Homebase, OASIS, Electronic Medical Record
Seaman Corporation: Family-owned U.S. manufacturer of high-performance industrial fabrics and protective systems for infrastructure, energy, transportation, and defense.
3+ YOE3+ years customer service experience with technical products, strong written/verbal communication, order and account management experience; Oracle/ERP experience preferred; Bachelor's degree preferred.
Amivie: Provides personalized in-home care and community-based support services.
2+ YOE2+ MgmtRequires 2+ years of supervisory or management experience in home care or a similar field, knowledge of homecare regulations, and strong communication, people management, organizational, and customer service skills.
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS Supervisor experience, leadership, communication, customer care, merchandising, and inventory skills.
Legacy Maintenance Services: Private commercial floor-care and cleaning provider serving corporate, healthcare, education, government, industrial, and travel facilities nationwide.
B2B sales experience; strong customer relations; account management; able to travel; high school diploma required; bachelor’s degree preferred; proficient in Word, Excel, Outlook; valid driver’s license.
Microsoft Word, Microsoft Excel, Microsoft Outlook
SVS Vision: Privately held optical retailer serving US customers with eyewear, eye exams, an in-house laboratory, and vision insurance.
Provide eyewear selection, dispensing, and customer service; manage billing, inventory, and lab work; comply with policies; uphold quality patient care.
Point of Sale, Electronic Health Records, Optical Lab, Medical Billing
#1 Cochran: Family-owned automotive retailer serving Pennsylvania and Ohio drivers with new and used cars, service, parts, collision repair.
Customer-facing service advisor with strong communication, organization, scheduling, and customer-care skills; ability to document vehicle needs and manage customer expectations.
National Veterinary Associates: Global network of veterinary hospitals and pet resorts.
Supervise animal care operations, coach team members, enforce safety/handling/medication/feeding protocols, maintain sanitation and documentation; animal handling experience required; lifting up to 60 lbs and weekend/holiday availability.