133 customer care manager jobs at 79 companies in Laurelton, NY
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yrOnsiteFull Time
Brunello CucinelliEuronext Milan: BC: Italian luxury fashion house making clothing, accessories and lifestyle collections for women, men and children.
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
BICEuronext Paris: BB: Global manufacturer of stationery, lighters, and shavers.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yrHybridFull Time
Sundays: Canadian furniture retailer selling warm, functional West Coast modern furniture to households in Canada and the US.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
Customer Care Manager - State Farm Agent Team Member
Bohemia, New York, United States
$50k-$70k/yrOnsiteFull Time
Ryan Platz State Farm: Independent State Farm insurance agency serving families and small businesses in Bohemia and across New York.
Customer-focused manager with strong communication, organization, and coordination skills; experience in customer service or office management; ability to obtain state licenses.
Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hrOnsiteFull Time
Jackie Zupo State Farm Insurance: Independent State Farm insurance agency serving families and businesses in Floral Park and New York’s tri-state area.
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Customer Care Navigator - On-site - Staten Island in New York, New York
New York City or Manhattan or Brooklyn
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care required. Requires health plan navigation, customer needs assessment, resource connection, communication, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yrOnsiteFull Time
EmblemHealth: New York-based non-profit health insurance and medical services organization.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Scope Ophthalmics: Private Irish eye-care supplying products to clinicians and patients for dry eye, blepharitis, MGD, and AMD.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
HD Supply: Industrial distributor of maintenance, repair, and operations products.
7+ YOERequires generally 7+ years of experience in the area of responsibility. Technical certification or associate degree may be required in some areas. Provides team guidance, escalation resolution, training, delegation, and quality control.
Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Puerto Rico or South Carolina or Texas or Utah or Virginia or Wisconsin
$85k-$95k/yrRemoteFull Time
CenterLight Health System: Not-for-profit New York healthcare system providing PACE, home care, and housing to older adults aging in their communities.
2+ YOEMaster of Social Work required, active unrestricted New York license and registration, 2+ years administrative healthcare management experience, customer service experience, and experience with frail or elderly populations.
RIMOWA: German luxury luggage manufacturer and retailer serving travelers with suitcases, bags, and travel accessories.
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
AEG Vision: Network of optometric practices and optical retail locations.
High school diploma or equivalent, computer literacy, EMR proficiency, strong organizational and communication skills, confidentiality, and ability to manage patient scheduling, insurance, payments, and care coordination.
Northwell Health: New York's largest integrated healthcare network.
2+ YOE2+ MgmtRequires an active unrestricted New York RN license, nursing program completion, 2+ years administrative management experience, supervisory experience, customer service experience, and 1+ year serving frail or elderly populations.
5+ YOE5+ MgmtRequires 5+ years leading digital customer support, customer experience, member services, or service operations teams, including direct people management and premium omnichannel support experience.
Apicha Community Health Center: Apicha is a nonprofit FQHC providing primary, dental, behavioral, sexual, and OB/GYN care to New Yorkers.
5+ YOE2+ MgmtBA/BS and 5 years of relevant experience, or an advanced degree with 3 years; 2 years of supervisory experience required. Strong organizational, communication, customer service, and MS Office skills required.
eCW, eSHARE, eICARE, Healthix, PSYKE, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Animal Care Centers of NYC: Nonprofit open-admission animal shelter rescuing, caring for, and finding homes for homeless animals across New York City.
2+ YOE2+ MgmtHigh school diploma or GED and at least 2 years of management, supervisory, or related public customer service experience. Requires clear communication and ability to lift 50 pounds.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Animal computer software