79 customer care manager jobs at 56 companies in Pilot Point, TX
1mo
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Customer Care Project Manager
Dallas, Texas, United States
$81k-$135k/yr OnsiteFull Time
1+ YOEBachelor's or equivalent,1+ year project management experience (1–3 years preferred),PMP preferred,experience with WFM tools,Excel and PowerPoint proficiency,vendor management,Agile/Waterfall familiarity.
Workforce Management (WFM), Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
6d
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Customer Care Manager, Global Reservations
Fort Worth, Texas, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED, 2 years of leadership experience, project management skills, and Microsoft Office proficiency required; bachelor's degree and contact center experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center, telephony, and workforce management systems experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
1d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center systems, telephony, and workforce management experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
3w
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Customer Care Manager - State Farm Agent Team Member
Las Colinas or United States
$800-$2k/wk RemoteFull Time
General lines insurance license and insurance experience required; strong communication, organization, cross-selling P&C, life, health and financial products, and customer service skills.
3w
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Associate - Customer Care - Non - Voice 5A
Plano, Texas, United States
$31k-$39k/yr OnsiteFull Time
Perform medical-record retrieval and CD burning, manage health-source queues, lookup customer records, maintain reporting dashboards; intermediate English (B1) and customer-care skills.
1mo
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Customer Care Representative
Denison, Texas, United States
FieldFull Time
Deliver exceptional homeowner experiences, inspect homes, determine warranty eligibility, coordinate and schedule repairs, manage budgets, hold subcontractors accountable, and maintain records.
1mo
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Supervisor, Beckett Customer Care
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills.
HubSpot, Salesforce, Zendesk
2w
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Customer Care Representative II
Dallas, Texas, United States
$17-$23/hr RemoteFull Time
1+ YOERequires 1+ year of call center and healthcare experience, billing and eligibility knowledge, computer proficiency, conflict management, compassionate communication, and ability to work assigned weekday shifts.
Quest Billing System, Windows, HIPAA
2w
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Customer Service Manager, Airport Customer Care (81380)
Dallas, Texas, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Customer Care Warranty Representative
Farmers Branch or Atlanta or Austin or Charleston or Dallas or Houston or Myrtle Beach or Nashville or Orlando or Phoenix or Raleigh or San Antonio or Tampa
FieldFull Time
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred. Requires driver's license, construction standards knowledge, computer literacy, 1+ year production building or warranty experience, and 3+ years subcontractor management.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Customer Care Warranty Representative
Farmers Branch, Texas, United States
FieldFull Time
1+ YOEHigh school diploma required; bachelor's degree in construction management preferred or equivalent experience. Requires driver's license, construction knowledge, 1+ year production building or warranty experience, and 3 years subcontractor management experience.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Director of Customer Care
Plano, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtUS citizen with 10+ years leading global customer service in SaaS/HaaS; bachelor’s degree required; strong ITIL, QA and government client experience; English and French proficiency.
ITIL, Six Sigma, Agile, PMP
2mo
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AVP of Customer Care & Collections
Irving, Texas, United States
OnsiteFull Time
10+ YOE7+ MgmtBachelor's degree in Business/Finance/Accounting, 10+ years mortgage servicing experience, 7+ years leading customer service and collections operations, strong regulatory knowledge (CFPB, GSE/FHA/VA), analytics and process-improvement experience.
Lean, Six Sigma
2d
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Supervisor Customer Care (Last Shift)
Dallas, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtAssociate's degree in a relevant field or equivalent experience, 2+ years of related experience, strong communication, analytical, problem-solving, prioritization, and team leadership skills.
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
2w
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AVP, Customer Care Quality
Fort Mill or Coppell
OnsiteFull Time
10+ YOECollege degree, Microsoft Office and Excel proficiency, analytical and reporting skills, executive communication, regulatory compliance knowledge, and 10+ years in mortgage servicing, customer care, or operations management preferred.
Microsoft Office, Microsoft Excel
1mo
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Customer Care Unit (Call Center) Supervisor
Mesquite, Texas, United States
OnsiteFull Time
6+ YOE2+ MgmtHigh school diploma/GED, 6+ years customer service experience, 2+ years leadership experience, Microsoft Excel and Word proficiency, ability to lift up to 30 lbs, occasional overtime.
Microsoft Excel, Microsoft Word
1w
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Customer Care Relationship Banker
Sherman, Texas, United States
OnsiteFull Time
High school diploma required; some college preferred. Preferred one year of retail or customer service experience, with strong communication, sales, critical thinking, mathematics, multitasking, and customer relationship skills.
online banking, mobile banking, telephone banking
2w
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Customer Care Assistant - Seasonal/Part-time
Dallas, Texas, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1+ year customer-facing experience, strong written and verbal communication, empathy, organization, ability to manage multiple conversations, comfortable with technology and flexible availability.
Gladly, Shopify, Salesforce
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