100 customer care manager jobs at 54 companies in Upland, CA
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Customer Care Manager
United States or Los Angeles
$120k-$180k/yrHybridFull Time
Clean Power Alliance: Provides renewable electricity services to Southern California communities.
5+ YOEBachelor's degree and 5+ years of customer service experience required. Requires strong analytical, communication, project management, and data interpretation skills; utility and CCA knowledge preferred.
Microsoft Office Suite, Microsoft Excel, Tableau, Power BI, Microsoft Dynamics CRM
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yrHybridFull Time
Sundays: Modern furniture and home decor brand for everyday life.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
Raymond West: A provider of warehouse equipment, supply chain solutions, and related services.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years managing or supervising teams, strong communication, organization, analytics, and Microsoft Office proficiency; must be able to drive.
Microsoft Office Suite, CRM, Time and Attendance system
Customer Care Manager - State Farm Agent Team Member
Newport Beach, California, United States
$65k-$85k/yrOnsiteFull Time
Moby Young - State Farm Agent: An insurance and financial services agency focused on serving the community with integrity and customer-first support.
Manage customer inquiries, coordinate team communication, assist with account and billing tasks; strong communication and organizational skills; prior customer service or office experience preferred; must obtain state insurance licenses.
Customer Care Manager - State Farm Agent Team Member
Pasadena or Temple City
$60k-$90k/yrOnsiteFull Time
Jack Boyajian State Farm: Local agency providing auto, home, and life insurance services.
Strong communication, organization, attention to detail, and multitasking skills required; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
GHP Management: Manages multi-family residential communities and provides resident services.
1+ YOEHigh school diploma or equivalent; 1–3 years in customer relations, preferably property management, retail, or hospitality. Requires computer skills, multitasking, communication, and unrestricted US work authorization.
Glen Raven: Manufactures and distributes performance fabrics and textile solutions.
Bilingual English-Spanish proficiency, associate degree or equivalent training, preferred customer service experience, strong communication, attention to detail, time management, teamwork, and problem-solving skills.
Plano or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or United Kingdom or France
$68k-$79k/yrOnsiteFull Time
Collectors: Providing authentication and grading services for high-value collectibles.
6+ YOE2+ MgmtRequires 6+ years of customer service experience, including 2+ years supervising customer service or call center teams, process improvement expertise, strong communication, conflict resolution, and Salesforce or similar CRM experience.
DIRECTV: Provides digital satellite television and streaming media services.
Expert Salesforce platform knowledge, customer care or call center implementation experience, IT development and requirements experience, strong analytical and communication skills, and business and financial acumen.
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yrRemoteFull Time
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
Optima Medical Management Group: Provides managed healthcare and behavioral health services for patients.
1+ YOEHigh school diploma/GED, at least 1 year in case management, member care, customer service, or call center work, California driver's license and vehicle insurance, computer and communication skills.
Southwestern Law School: Private, non-profit law school providing legal education and degrees.
1+ YOEAssociate's degree + 1 year relevant experience (or equivalent). Experience with Microsoft Windows, Microsoft 365 Apps, computer/peripheral installation, and audiovisual systems. Ability to lift up to 50 lbs; strong communication and troubleshooting skills.
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global logistics, freight forwarding, and supply chain solutions.
2+ YOE2+ years in sea logistics freight forwarding; proficient with Microsoft Office and analytics tools (Tableau); leadership experience; strong communication, problem-solving, and time-management; financial acumen; customer relationship management.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
2+ YOE2+ years in sea logistics freight forwarding; proficient in Microsoft Office; strong leadership and communication skills; analytical and financial acumen; ability to manage customer relationships.
Tableau, Microsoft Office Suite, Analytics tools, Artificial intelligence
SuperCare Health: Provider of home respiratory and medical equipment services
5+ YOE5+ years in training/LD or related field with 3+ years in healthcare/DME/call center environments; experience building curricula, leading trainers, LMS administration, instructional design, needs assessment and performance measurement.
Learning Management Systems (LMS), Google Workspace, Microsoft Office Suite
Sea Logistics Customer Care Supervisor (Torrance, CA, US, 90501-1305)
Torrance, California, United States
$75k-$85k/yrOnsiteFull Time
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
2+ YOE2+ years in sea logistics freight forwarding; proficient in MS Office and analytics; leadership experience a plus; strong communication, problem-solving, time-management; financial acumen; ability to manage customer relationships.
COPE Health Solutions: Provides healthcare consulting, analytics, and workforce training services.
5+ YOE5+ years healthcare experience (min 3 years in account management/customer success/consulting), deep value-based care and population health knowledge, client relationship and team management, product/platform adoption, analytics, travel up to 40%, occasional evenings/weekends.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Outgoing customer-service experience, greeting clients, scheduling appointments, processing payments, managing medical records, and educating clients on basic pet care.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
1+ YOE1+ year supervisory experience preferred, strong companion animal and aquatics knowledge, customer service and people leadership, ability to lift up to 50 lbs, flexible availability including evenings/weekends.