373 customer support manager jobs at 250 companies in Upland, CA
1mo
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Zendesk, HubSpot, Salesforce
3mo
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Customer Support Manager
Los Angeles, California, United States
$65k-$75k/yr HybridFull Time
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
DocuSign, Contract management tools
1mo
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Zendesk, Salesforce Service Cloud, Freshdesk
5h
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Customer Support Specialist II
Draper or El Segundo
OnsiteFull Time
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
SaaS, HRIS, Talent Management Systems
4w
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Customer Support Coordinator
Irvine, California, United States
OnsiteFull Time
2+ YOESolar industry experience, 2+ years relevant experience (2+ in solar customer service preferred), strong analytical and communication skills, Excel proficiency, troubleshooting and case management experience.
Microsoft Excel
1mo
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Customer Support Coordinator
El Segundo, California, United States
$26-$30/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; associate degree preferred; familiarity with AS9100 and order management beneficial; strong communication, organization, and problem-solving; able to travel up to 10% and eligible to travel internationally (must be a U.S. person).
BPM, AHA
3h
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Client Support Manager
Burbank, California, United States
$80k-$95k/yr OnsiteFull Time
5+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 5+ years in customer support or management, complex project planning, MS Office, ERP, ticketing platforms, and strong communication.
Microsoft Office Suite, Enterprise Resource Planning (ERP), Epicor, Salesforce
3w
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Customer Success Manager
Beverly Hills, California, United States
$75k-$150k/yr OnsiteFull Time
3+ YOE3+ years in customer success or account management supporting enterprise/institutional clients; strong communication, cross-functional collaboration, higher-education familiarity, analytical and presentation skills.
2mo
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Head of Customer Support
Costa Mesa, California, United States
$253k-$336k/yr OnsiteFull Time
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
3w
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Customer Support Specialist, Pay Run Management
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hr RemoteFull Time
0+ YOEBachelor's degree,0-3 years experience, reside in Pacific or Mountain timezone, strong problem-solving, time management, and communication skills.
CRM, Slack, Microsoft 365
1mo
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Senior Customer Support Specialist
Anaheim, California, United States
$71k-$89k/yr OnsiteFull Time
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
6d
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Customer Service Representative/Inside Sales Support
Costa Mesa, California, United States
$25-$35/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service or inside sales, strong Microsoft Office skills, order and quotation management, communication, organization, and preferably SAP, Dynamics, Adobe, and Bluebeam Revu experience.
SAP, Dynamics, Adobe, Bluebeam Revu, Microsoft Excel, Microsoft Outlook, Microsoft Word
1w
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Manager, AOG Sales Support
Garden Grove, California, United States
$78k-$123k/yr OnsiteFull Time
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
2w
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INTERNAL APPLICANTS ONLY - Customer Support Group Coordinator (Hybrid)
Carson, California, United States
$20-$23/hr OnsiteFull Time
1+ YOEHigh school diploma,1+ year project or operations coordination experience,1–2 years administrative/customer service experience,proficient in Microsoft Excel,Word,Outlook;Salesforce and SAP preferred,strong written/verbal communication.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce.com, SAP
1w
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Customer Quality Manager
San Jose or Murrieta
$145k-$216k/yr OnsiteFull Time
Engineering degree and semiconductor/device reliability knowledge required; experience in failure analysis, customer support, audits, problem-solving (8D), process control and quality systems; strong communication; willingness to travel up to 25%; US work authorization preferred.
8D, FMEA, OCAP, ISO 9001, IATF, VDA, QMS
1w
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Program Support Assistant
Sepulveda, California, United States
$53k-$69k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-05, including administrative support, data analysis, records management, customer service, and proficiency with PowerPoint, Excel, Word, and SharePoint.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft SharePoint, HIPAA, VISN 22, SF-50, USAJOBS, Microsoft Word
2mo
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Support Lead
El Segundo, California, United States
$60k-$80k/yr OnsiteFull Time
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
HubSpot
3d
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Retail Support Specialist
Cypress, California, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
AT&T
2mo
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Customer Support Engineer (SSO Division – Location: North Hollywood, CA)
North Hollywood, California, United States
$104k-$174k/yr OnsiteFull Time
7+ YOEBachelor’s in engineering or science; 7–9 years’ related experience; strong engineering knowledge; project management; customer interaction; travel willingness; US citizenship.
FEA, CMM, ACMM, SB, SNL, FIM, Regulatory Compliance, Aircraft Systems Knowledge
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