98 customer collaboration manager jobs at 76 companies in Gary, IN

2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
ThoughtSpot
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1mo
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Customer Success Manager
Chicago, Illinois, United States
$48k-$64k/yr HybridFull Time
Meltwater
Meltwater: Global media intelligence and social analytics platform for businesses.
2+ YOE2+ years account/customer success experience, bachelor’s degree preferred, strong communication, proactive problem solving, collaboration with cross-functional teams, and experience driving product adoption and renewals.
3mo
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Customer Success Manager (CSM), VIACHAIN
Chicago, Illinois, United States
RemoteFull Time
ORBCOMM
ORBCOMM: Provides industrial IoT solutions for tracking and monitoring global assets.
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
CRM, AI tools, Data analytics tools
1mo
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Enterprise Customer Success Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
Built In
Built In: Recruitment platform connecting tech professionals with innovative companies.
4+ YOE4+ years in customer success or client-facing SaaS roles; experience with enterprise accounts, project management, presentations, and cross-functional collaboration.
1w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1w
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Customer Acceleration Product Manager
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yr HybridFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
LMS
3mo
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Customer Escalation and Incident Manager
LaPorte, Indiana, United States
$60k-$70k/yr OnsiteFull Time
Surf Internet
Surf Internet: Providing high-speed fiber internet and digital phone services.
5+ YOE5+ years in customer experience, support, or ops; able to manage complex issues end-to-end; strong communication and cross-functional collaboration; data-driven decision making.
3w
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Customer Marketing Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
Copado
Copado: AI-powered DevOps and testing platform for enterprise cloud applications.
5+ YOE5+ years customer/lifecycle marketing in B2B SaaS; experience in customer advocacy, storytelling, cross-functional collaboration, and driving adoption and expansion.
Agentia, Salesforce
1w
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Senior Enterprise Customer Success Manager (AUS)
Brisbane or Sydney or Melbourne or London or Chicago
OnsiteFull Time
Askable
Askable: On-demand platform for user research and participant recruitment.
4+ YOERequires 4+ years in relationship-based customer-facing work, account growth, enterprise procurement, strategic accounts, retention and utilisation ownership, communication, sales awareness, collaboration, and technology proficiency.
Slack, HubSpot, Google Workspace
3mo
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Manager, Customer Solutions
Minneapolis or Chicago or Charlotte or Atlanta or Knoxville or Denver
$70k-$85k/yr OnsiteFull Time
RXO
RXONYSE: RXO: Provide asset-light transportation and freight brokerage solutions.
5+ YOE5+ years in sales or related field; advanced Excel; process improvement; cross-functional collaboration.
Microsoft Excel, Microsoft Office, CRM software
3w
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Customer Marketing Manager
Chicago, Illinois, United States
$109k-$143k/yr HybridFull Time
Molson Coors
Molson CoorsNYSE: TAP: Produces and markets a global portfolio of beer and beverages.
5+ YOEBachelor's degree or 5+ years equivalent experience in sales/marketing; on-premise/alc bev experience preferred; retail media buying knowledge; collaboration with sales and strong project execution skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role; high-volume portfolio management, data analysis, organization, communication, and cross-functional collaboration skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
DoorDash
DoorDashNasdaq: DASH: Online platform connecting consumers with local merchants.
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role, with strong communication, organization, data interpretation, customer prioritization, and cross-functional collaboration skills.
Covey Scout for Inbound
2mo
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
Verizon
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
Pendo, WalkMe, Skilljar, Docebo, Absorb
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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Customer Development Manager, Menards & Jetro (Rosemont, IL, US)
Rosemont or New York City or Newark
$110k-$155k/yr HybridFull Time
Colgate-Palmolive
Colgate-PalmoliveNYSE: CL: Manufactures and sells oral, personal, home, and pet care.
5+ YOEDrive sales with retailers Menards and Jetro; develop strategies, negotiate contracts, forecast, manage spend and P&L; collaborate cross-functionally; 5+ years in sales/category; strong analytics.
Microsoft Office, Google Sheets
3w
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Manager, Customer Retention Strategy & Analytics
Chicago or New York City
$115k-$128k/yr HybridFull Time
Grubhub
Grubhub: A platform connecting diners with local restaurants and providing delivery and ordering technology.
4+ YOE4+ years analytics experience influencing business decisions; deep SQL fluency, experimentation and causal measurement experience, data visualization and automation experience, cross-functional collaboration, and executive storytelling.
SQL, Tableau, Looker, Python, LLMs, MCPs
1mo
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Project Manager
Lisle, Illinois, United States
$120k-$150k/yr OnsiteFull Time
Koch Inc.
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
Plan and execute product development and customer delivery projects; coordinate cross-functional teams; manage schedules, risks, scope, and deliverables; support global collaboration.
2w
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Product Manager, Cold Chain
Wood Dale, Illinois, United States
$100k-$115k/yr HybridFull Time
PHC Group
PHC GroupTokyo Stock Exchange: 6523: Develops and manufactures precision medical devices and healthcare technology solutions.
5+ YOEBachelor's degree in a scientific or related field and 5+ years in product management or laboratory operations. Requires project management, market research, technical presentation, and customer collaboration experience.
Asana, Microsoft Office Suite, Microsoft Dynamics, ISO 9001-2015