119 customer collaboration manager jobs at 89 companies in Bolingbrook, IL
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Sr. Analyst, Customer Collaboration
Lake Forest, Illinois, United States
$83k-$139k/yrOnsiteFull Time
Novolex: Manufacturer of food, beverage, and specialty packaging solutions.
5+ YOEBA/BS required,5+ years supply chain/sales/business experience,experience with foodservice distributors a plus,strong communication,analytical and financial skills,ability to manage customer relationships and multiple projects.
RLDatix: Provide software for healthcare safety, risk, and compliance management.
Customer support leadership experience in software or healthcare, proven people development and team-building success, operational data expertise, change management or process improvement experience, and cross-functional collaboration skills.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Chicago or New York City or Atlanta or Dallas or San Francisco
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years in sales, customer success, SaaS platforms, or related fields; proven customer success record, large customer portfolio leadership, matrix collaboration, C-level communication, objection handling, and risk management.
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
Meltwater: Global media intelligence and social analytics platform for businesses.
2+ YOE2+ years account/customer success experience, bachelor’s degree preferred, strong communication, proactive problem solving, collaboration with cross-functional teams, and experience driving product adoption and renewals.
ORBCOMM: Provides industrial IoT solutions for tracking and monitoring global assets.
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
Built In: Recruitment platform connecting tech professionals with innovative companies.
4+ YOE4+ years in customer success or client-facing SaaS roles; experience with enterprise accounts, project management, presentations, and cross-functional collaboration.
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yrHybridFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
Copado: AI-powered DevOps and testing platform for enterprise cloud applications.
5+ YOE5+ years customer/lifecycle marketing in B2B SaaS; experience in customer advocacy, storytelling, cross-functional collaboration, and driving adoption and expansion.
Molson CoorsNYSE: TAP: Produces and markets a global portfolio of beer and beverages.
5+ YOEBachelor's degree or 5+ years equivalent experience in sales/marketing; on-premise/alc bev experience preferred; retail media buying knowledge; collaboration with sales and strong project execution skills.
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role; high-volume portfolio management, data analysis, organization, communication, and cross-functional collaboration skills.
DoorDashNasdaq: DASH: Online platform connecting consumers with local merchants.
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role, with strong communication, organization, data interpretation, customer prioritization, and cross-functional collaboration skills.
OSI Group: A global food provider supplying concept-to-table solutions for foodservice and retail brands.
Manage customer orders from entry to delivery, strong Microsoft Office skills, excellent communication, ability to prioritize and collaborate; high school diploma or equivalent required.
Electronic Database Interchange (EDI), ERP, Microsoft Office
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
ZS: Global management consulting and technology firm for healthcare and life sciences.
5+ YOERequires 5+ years in customer success, account management, or related enterprise SaaS/B2B client-facing work, strong consultative, analytical, communication, and cross-functional collaboration skills, plus a bachelor's degree.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.