125 customer collaboration manager jobs at 91 companies in Des Plaines, IL
1w
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Manager, Customer Support
Chicago or North America
$103k-$113k/yr HybridFull Time
Customer support leadership experience in software or healthcare, proven people development and team-building success, operational data expertise, change management or process improvement experience, and cross-functional collaboration skills.
AI-enabled tools
1d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
4d
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Senior Manager, Customer Success
Chicago or New York City or Atlanta or Dallas or San Francisco
$150k-$227k/yr HybridFull Time
10+ YOE10+ years in sales, customer success, SaaS platforms, or related fields; proven customer success record, large customer portfolio leadership, matrix collaboration, C-level communication, objection handling, and risk management.
AI, Data, CRM, SaaS, Agentforce
3mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
3mo
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Customer Success Manager (CSM), VIACHAIN
Chicago, Illinois, United States
RemoteFull Time
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
CRM, AI tools, Data analytics tools
1mo
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Enterprise Customer Success Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
4+ YOE4+ years in customer success or client-facing SaaS roles; experience with enterprise accounts, project management, presentations, and cross-functional collaboration.
2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1w
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Customer Acceleration Product Manager
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yr HybridFull Time
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
LMS
4w
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Customer Marketing Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years customer/lifecycle marketing in B2B SaaS; experience in customer advocacy, storytelling, cross-functional collaboration, and driving adoption and expansion.
Agentia, Salesforce
2w
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Senior Enterprise Customer Success Manager (AUS)
Brisbane or Sydney or Melbourne or London or Chicago
OnsiteFull Time
4+ YOERequires 4+ years in relationship-based customer-facing work, account growth, enterprise procurement, strategic accounts, retention and utilisation ownership, communication, sales awareness, collaboration, and technology proficiency.
Slack, HubSpot, Google Workspace
3mo
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Manager, Customer Solutions
Minneapolis or Chicago or Charlotte or Atlanta or Knoxville or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years in sales or related field; advanced Excel; process improvement; cross-functional collaboration.
Microsoft Excel, Microsoft Office, CRM software
1mo
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Customer Marketing Manager
Chicago, Illinois, United States
$109k-$143k/yr HybridFull Time
5+ YOEBachelor's degree or 5+ years equivalent experience in sales/marketing; on-premise/alc bev experience preferred; retail media buying knowledge; collaboration with sales and strong project execution skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role; high-volume portfolio management, data analysis, organization, communication, and cross-functional collaboration skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role, with strong communication, organization, data interpretation, customer prioritization, and cross-functional collaboration skills.
Covey Scout for Inbound
3w
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Customer Service Representative
Aurora, Illinois, United States
$22-$34/hr OnsiteFull Time
Manage customer orders from entry to delivery, strong Microsoft Office skills, excellent communication, ability to prioritize and collaborate; high school diploma or equivalent required.
Electronic Database Interchange (EDI), ERP, Microsoft Office
2mo
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
Pendo, WalkMe, Skilljar, Docebo, Absorb
3d
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Customer Success Lead
Chicago or New York City or Princeton or Evanston
$145k-$158k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, or related enterprise SaaS/B2B client-facing work, strong consultative, analytical, communication, and cross-functional collaboration skills, plus a bachelor's degree.
Enterprise SaaS, Go-To-Market (GTM), NPS, CSAT
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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Customer Development Manager, Menards & Jetro (Rosemont, IL, US)
Rosemont or New York City or Newark
$110k-$155k/yr HybridFull Time
5+ YOEDrive sales with retailers Menards and Jetro; develop strategies, negotiate contracts, forecast, manage spend and P&L; collaborate cross-functionally; 5+ years in sales/category; strong analytics.
Microsoft Office, Google Sheets
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