148 customer collaboration manager jobs at 108 companies in Illinois
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Sr. Analyst, Customer Collaboration
Lake Forest, Illinois, United States
$83k-$139k/yr OnsiteFull Time
5+ YOEBA/BS required,5+ years supply chain/sales/business experience,experience with foodservice distributors a plus,strong communication,analytical and financial skills,ability to manage customer relationships and multiple projects.
SAP, JDA, Microsoft Office
2w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1mo
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Customer Success Manager
Chicago, Illinois, United States
$48k-$64k/yr HybridFull Time
2+ YOE2+ years account/customer success experience, bachelor’s degree preferred, strong communication, proactive problem solving, collaboration with cross-functional teams, and experience driving product adoption and renewals.
3mo
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Customer Success Manager (CSM), VIACHAIN
Chicago, Illinois, United States
RemoteFull Time
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
CRM, AI tools, Data analytics tools
1mo
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Enterprise Customer Success Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
4+ YOE4+ years in customer success or client-facing SaaS roles; experience with enterprise accounts, project management, presentations, and cross-functional collaboration.
1w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
2mo
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Sr. Customer Success Manager, Strategic Accounts
Indiana or Illinois or Texas or Colorado or Arizona
$104k-$183k/yr RemoteFull Time
6+ YOE6+ years customer success experience, Bachelor’s degree required, proven enterprise account management, strong cross-functional collaboration, executive presentation skills, CRM/platform proficiency, travel <30%.
CRM systems, customer success platforms, Genesys Cloud, Zoom
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Customer Acceleration Product Manager
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yr HybridFull Time
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
LMS
3w
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Customer Marketing Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years customer/lifecycle marketing in B2B SaaS; experience in customer advocacy, storytelling, cross-functional collaboration, and driving adoption and expansion.
Agentia, Salesforce
1w
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Senior Enterprise Customer Success Manager (AUS)
Brisbane or Sydney or Melbourne or London or Chicago
OnsiteFull Time
4+ YOERequires 4+ years in relationship-based customer-facing work, account growth, enterprise procurement, strategic accounts, retention and utilisation ownership, communication, sales awareness, collaboration, and technology proficiency.
Slack, HubSpot, Google Workspace
3w
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Customer Success Manager - Insurance Indirect
Atlanta or Illinois or West Virginia or Florida
$134k-$160k/yr RemoteFull Time
7+ YOE7+ years customer-facing experience, bachelor\u0002s or equivalent, insurance or credit industry experience preferred, strong customer success, project management, communication, and cross-functional collaboration skills.
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Manager, Customer Solutions
Minneapolis or Chicago or Charlotte or Atlanta or Knoxville or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years in sales or related field; advanced Excel; process improvement; cross-functional collaboration.
Microsoft Excel, Microsoft Office, CRM software
3w
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Customer Marketing Manager
Chicago, Illinois, United States
$109k-$143k/yr HybridFull Time
5+ YOEBachelor's degree or 5+ years equivalent experience in sales/marketing; on-premise/alc bev experience preferred; retail media buying knowledge; collaboration with sales and strong project execution skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role; high-volume portfolio management, data analysis, organization, communication, and cross-functional collaboration skills.
3w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role, with strong communication, organization, data interpretation, customer prioritization, and cross-functional collaboration skills.
Covey Scout for Inbound
3w
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Customer Service Representative
Aurora, Illinois, United States
$22-$34/hr OnsiteFull Time
OSI Group: A global food provider supplying concept-to-table solutions for foodservice and retail brands.
Manage customer orders from entry to delivery, strong Microsoft Office skills, excellent communication, ability to prioritize and collaborate; high school diploma or equivalent required.
Electronic Database Interchange (EDI), ERP, Microsoft Office
2mo
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
Pendo, WalkMe, Skilljar, Docebo, Absorb
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
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